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Ableworld - Southampton Avaliações 

201
•
O TrustScore é 5 de um total de 5

4,8

42-46 Portsmouth Road, Woolston, SO19 9AD Southampton, Hampshire, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My daughter brought myself and my husband down to look for a walker for my husband who is suffering from Parkinson’s. He saw one he liked and the sales lady explained everything to us about the walker... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Friendly customer service. Courteous engineer who installed the stair lift. Explained in detail how to operate the stair lift. Left the work area clean. A job well done.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very good service, all my questions were answered and didnt feel pressured into buying. Will definitely be visiting again.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Every single person whom I have dealt with at the store has been extremely helpful, polite, knowledgeable and professional. Outstanding customer service. Thank you.

A empresa respondeu


Detalhes da empresa

  1. Fornecedor de equipamentos para mobilidade
  2. Fornecedor de Artigos Hospitalares
  3. Fornecedor de Equipamentos para Deficientes
  4. Loja de cadeiras de rodas

Sobre Ableworld - Southampton

Escrito pela empresa

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Informações de contato

  • 42-46 Portsmouth Road, Woolston, SO19 9AD, Southampton, Hampshire, Reino Unido

  • 023 8044 0000

4,8

Excelente

O TrustScore é 5 de um total de 5

201 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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4,8

Todas as avaliações

(201)

769 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service, all my questions were answered and didnt feel pressured into buying.
Will definitely be visiting again.

22 de setembro de 2026
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hi Marisol, thank you for your lovely review! We're delighted to hear you received helpful service and felt comfortable throughout your visit. We appreciate your kind words and look forward to welcoming you back. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

My daughter brought myself and my…

My daughter brought myself and my husband down to look for a walker for my husband who is suffering from Parkinson’s. He saw one he liked and the sales lady explained everything to us about the walker so we were very happy to go ahead and purchase so that he’s still able to keep active which was the main thing. I am sure that there will be things in the future that we will need and come down for thanks again for your help.

21 de setembro de 2026
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hi Patricia, thank you for your wonderful 5-star review! We're delighted to hear that our team was able to help you find a suitable walker and provide all the information you needed. We appreciate your kind words, and if you ever need any further assistance, don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

Exceptional.

Every single person whom I have dealt with at the store has been extremely helpful, polite, knowledgeable and professional.

Outstanding customer service.

Thank you.

17 de setembro de 2026
Avaliação não solicitada
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hi Peter, thank you for your wonderful 5-star review! We're delighted to hear that you found our Southampton team so helpful, friendly, and professional. We appreciate your kind words and support. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

Friendly customer service

Friendly customer service. Courteous engineer who installed the stair lift. Explained in detail how to operate the stair lift. Left the work area clean. A job well done.

16 de setembro de 2026
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hello Alina, thank you for your wonderful feedback. We're pleased to hear that you received friendly and courteous service, and that our engineer took the time to explain everything clearly. We pride ourselves on leaving the work area tidy and ensuring a job well done. We appreciate your kind words.
Kind regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

Great service

Super friendly and great service

14 de setembro de 2026
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hello Sarah, thank you for your kind words. We're delighted to hear that you received friendly and great service. Your feedback is truly appreciated!
Kind regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

A brilliant service

A brilliant service. They just repaired my 92 year old mother's 24 year old discontinued stairlift with a used part. I wish there were more companies like this. Thanks Stuart and Steve.

11 de setembro de 2026
Avaliação não solicitada
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hello Giles, thank you for your wonderful feedback. We're delighted to hear that we could help repair your mother’s stairlift and provide the support you needed. Your kind words mean a lot to us. We’ll be sure to pass your thanks to Stuart and Steve. If you need any further assistance, please feel free to get in touch.
Kind regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful staff very helpful…

Friendly and helpful staff very helpful on helping me choose the best mobility scooter for my needs

31 de julho de 2026
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hi Clive, thank you for your lovely 5 star review! We're so pleased to hear that our team were friendly and helpful and were able to help you find the mobility scooter that best suited your needs. We appreciate your feedback and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

I have visited this shop on several…

I have visited this shop on several different occasions for assistance with many issues
1) I have a rollator I bought from Amazon upon telling the member of staff this I thought they would turn me away but they didn't they continued to try to assist me with a specific screw they had and didn't charge me.

2) My rollator kept squeaking and I couldn't figure out where from same rollator bought from Amazon not able world and they helped me by oiling the screws. Got rid of the squeak and didn't charge me.

3) I again visited able world to ask if they could assist as when I was walking near thier shop a screw fell out but I didn't have the bolt again same rollator not bought from them but again they assisted me with a bolt and they personally screwed it back on and didn't charge me.

4) I am moving house and they assisted me with boxes a member of staff going ax far as delivering it my doorstep because they were too big to fit on my rollator.

As you can see to there is a consistent approach from all members of the team at able world woolston nothing is too much for them and they are genuinely caring and thoughtful.

The next time I need to buy a medical aid I will have no qualms purchasing from this shop as the care and consideration is above the norm that is provided in this day and age. Thank you able world for always being ready to give a helping hand and your genuine care.

28 de agosto de 2026
Avaliação não solicitada
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hi Sarah, thank you for your lovely 5 star review! It truly means a lot to the whole team at Ableworld Southampton to hear about your experiences with us. We're always happy to help where we can, regardless of where a product was purchased. We are especially pleased to hear that you found our whole team to be caring, thoughtful and consistent in the support we provide. Thank you for choosing Ableworld and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

Top marks!!

I've been looking into mobility scooters for a while now, and after going to a few different shops, we then came to Ableworld Woolston, Southampton.

On my first visit, I was greeted promptly by a lovely young lady, Amy. She spent some time with me, going through various different models and trying to find what was most suitable for my needs. I felt like the time and care she provided was exceptional, which then later resulted in me returning to buy my new chariot!

Amy's knowledge was great. I was given a thorough demonstration, and was informed they have an on-site workshop for any future repairs or services, which was very good to know!

I have beforehand been recommended to visit this store, and I can see why! The store was well stocked, clean and easily accessible.

Thank you so very much Amy for making an old lady very happy and allowing me to retain some of my dignity. I look forward to many days out with my new scooter!

Julie

14 de agosto de 2026
Avaliação não solicitada
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hi Julie, thank you for your wonderful review! We're delighted to hear that Amy made your visits to our Southampton store such a positive experience and took the time to help you find the right mobility scooter for your needs.
It's lovely to know you felt well looked after and confident with your new scooter before leaving the store. We'll be sure to pass your very kind comments on to Amy and the rest of the team. We're always here if you ever need any further assistance.
Kind regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service Ableworld Southampton

Excellent customer service, demo and answering of queries.

Even insisted in taking my purchased items to my car!

16 de agosto de 2026
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hi Mr Lawrence, thank you for your fantastic feedback! We're thrilled to hear you received excellent customer service and that our team took the extra step to help with your items. Your kind words are greatly appreciated, and we're here to assist you anytime!
Kind regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

Ableworld were fantastic from start to…

Ableworld were fantastic from start to finish from my initial appointment to install yesterday I can only but praise the company I knew what I wanted and there was no pressure selling of a more expensive option nor optional add ons both the appointment chap and the installer were friendly, polite and both respected my property I won’t name them I will let the branch pass on my thanks in person

14 de agosto de 2026
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hello Paul,, thank you for your wonderful feedback! We're delighted to hear you had such a positive experience from start to finish. It's great to know you appreciated our no-pressure approach and that both our appointment team and installer were friendly and respectful. We truly appreciate your kind words and your trust in Ableworld!
Kind regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

Very helpful staff.

Popped into ableworld in Woolston, Southampton for a spare part for my Nan’s wheelchair. Spoke to Megan and dean and luckily they had a spare out the back. Very helpful, thank you.

9 de agosto de 2026
Avaliação não solicitada
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hi Anthony, thank you for your kind review! We’re so pleased that Megan and Dean were able to help you find the spare part you needed for your Nan’s wheelchair. It’s great to hear you found the team helpful, and we really appreciate your kind feedback. We’re always here to help if you need any further assistance.
Kind regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

Excellent service and customer care

We needed a stairlift installed very quickly and AbleWorld in Woolston Southampton came up trumps. I phoned with my enquiry on a Wednesday, their consultant Jeff came on Thursday to discuss options and measure up and it was ably fitted on Friday by Slavic. We were so pleased with the service.
The following week we were let down by the ambulance transport service who were booked for a very important post operative hospital appointment. So another call to AbleWorld and they arrived within the hour with a suitable wheelchair which was professionally demonstrated by Megan. Everyone at the branch were first class and we cannot thank them enough for their kind and helpful service and support.

27 de junho de 2026
Avaliação não solicitada
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hi Donna, thank you for sharing your experience! We’re thrilled to hear that Jeff, Slavic, and Megan provided you with such prompt and professional service. It’s our pleasure to help whenever we can, especially during important times. Your kind words mean a lot to us, and we’re here for any future needs. Thanks again!
Ableworld

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful chap called Dean in Southampton. Very knowledgable about the different products and helped us make an informed decision on a walker for my Wife's nan.

27 de junho de 2026
Avaliação não solicitada
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hi David, thank you for your kind words! We’re glad Dean was able to help and provide you with the information you needed. It’s great to hear he made a difference in helping you choose the right walker. If you need any more assistance in the future, we’re here to help.
Kind regards,
Ableworld

Avaliado com 1 de um total de 5 estrelas

These people claimed to be mobility…

These people claimed to be mobility specialist, but they know nothing about Wheelchair’s lightweight wheelchairs.

I took my 2 24 inch wheels in to have two tyres which I paid for online through another company I asked them if they could fit my two tires and one in a tube they only put one tire and tube on one wheel as I buggered the other wheel up so they gave me one wheel with a tire on and one without also with no tube they charge me £40 !!
Even though I paid for the tyres and the tube myself shameful!

11 de fevereiro de 2026
Avaliação não solicitada
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hi Kelly, thank you for taking the time to leave your feedback. We're sorry to hear that you were unhappy with your experience.

We always aim to provide a high standard of service and would like the opportunity to understand exactly what happened. As we don't have the full details from your review, please contact our customer service team directly on support@ableworld.co.uk with your name, the store visited, and any relevant information so we can investigate this further.

We value all customer feedback and appreciate you bringing your concerns to our attention.

Kind regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

Im just leting every one no how…ablewoid in woolsdon helped

Im just leting every one no how helpfull ableworld is i had a lot of problems with our stairlift at the time we had it for about 2 to 3 years it had broke down so many times i lossed count so we got fed up and i told the manager that im takeing it further so the head of the engineers steve took up our case and finally got it changed and thy came around and fitted it this mouth thy do care about there customers the staff are very friendly and there engineer are very helpfull and clean up after them selfs so i definitely recommend as thy sorted our prblem out thanks to steve and all the people that was involved

11 de maio de 2026
Avaliação não solicitada
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hi Brinley, thank you for sharing your experience. We're really pleased to hear that Ableworld was able to help with your stairlift issues. It’s great to know that Steve and our team took your case seriously and managed to get your stairlift replaced. We pride ourselves on caring about our customers and providing friendly, helpful service, so it’s lovely to hear that you felt looked after.

Your kind words mean a lot to us, and we truly appreciate your recommendation. If you ever need anything in the future, please don’t hesitate to get in touch. Thanks again for taking the time to leave us such a positive review!

Kind Regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

Happy customer

Hi I visited your Woolston, Southampton, Hampshire store with my mum on Friday 15th of May. Mum needed a new single recliner and we were helped by Dean, who couldn’t have been more helpful, guided us on the best chair suitable for my mum. Thank you Dean for your expert help and knowledge much appreciated.
Kind regards Mrs Chambers (my mum)

15 de maio de 2026
Avaliação não solicitada
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hi Mrs Chambers, thank you very much for taking the time to leave such a lovely message. We’re delighted to hear that Dean was able to assist you and your mum so well during your visit to our Woolston store. We’ll be sure to pass on your kind words to him – he’ll be thrilled to know he made a difference.

Thank you once again for your kind feedback. If you need any further assistance, please don’t hesitate to get in touch.

Kind regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

We visited abelworld Southampton in…

We visited abelworld Southampton in November last year and bought a abelworld Apex Amulite.
I have been using it in and around Southampton for the last 6 months, after having neurosurgery on my lower back.
We spoke and bought the mobility scooter though Dean. He gave us the run through and we've had no problems with it.
It has helped me greatly since being over here. I shall be leaving it here with family as I may just need it again 😃.
Thank you gor a truly great service.
Ian Goss
Falkland islands 🇫🇰

27 de novembro de 2025
Avaliação não solicitada
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hi Ian, thank you for sharing your kind words. We're so pleased to hear that the Apex Aluma Lite has helped you and that you had a good experience with us, especially with Dean’s help. It’s wonderful to know it’s made a positive difference for you. We wish you all the best, and you're always welcome back if you need anything in the future. Safe travels and take care!
Thank you,
Ableworld

Avaliado com 5 de um total de 5 estrelas

Amazing and kind service from Dean

Amazing and kind service from Dean. He tightened my footrests and got me a new fitting for my rollator.
Always very helpful.

29 de abril de 2026
Avaliação não solicitada
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hi Angela. thank you for your kind words. We’re glad Dean could help and that you’re happy with the service. If you need anything else, please let us know.
Kind Regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

Professionalism and Know-How

Neither Jeff nor Dean batted an eyelid when I, my partner and my 6ft 4" mobility restricted dad rocked up without an appointment in their Southampton store in urgent need of a wheelchair. Within the hour we had a folding model which comfortably accommodated my dad's height and fitted in the back of our car. As a carer, I am more used to anticipating problems nowadays so professionalism and know-how are appreciated.

20 de março de 2026
Avaliação não solicitada
logotipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hi Dominique, Thank you very much for sharing your experience with us. We’re so pleased to hear that Jeff and Dean were able to assist you, your partner, and your dad so promptly and effectively during your visit.

We understand how important it is to find the right solution quickly, especially in urgent situations, so it’s great to know their professionalism and expertise made a positive difference. Ensuring comfort, suitability, and convenience.

We really appreciate your kind feedback and are glad we could help when you needed it most. We hope to welcome you back again in the future.

Take Care,
Ableworld

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