lighting co  Avaliações 

Abode jungle terrible company. Ordered a kitchen tap 5 months ago. Sent many emails no response. No contact number anywhere on their site. Don’t know how all these positive reviews are here, must be fake all five stars! Basically taken my money with no response after.

Edit:
Reply from them below is meaningless, I have sent many emails to that sales email address.
Nobody has investigated my order with number 5100
Cant believe they actually responded albeit with a generic response. So abode jungle. Contact me at the same email as that order number, which you have sent me order confirmation before, if you are a genuine company sort out my refund. Until then this review will remain.
I have photo evidence of all my emails

Abodejungle not a trustworthy company to do business with bought a ceiling fan in march 2025 after several emails was finally told 30th may 2025 the order was ready for delivery mailed them again today for update no response,don’t know why they are able to do business if they are scamming people

Adobe Jungle have not sent our tap costing £170 after 5 weeks of waiting. We have emailed for a refund. No response.
No phone number to ring and live chat is not available.
Bad company. Don't buy from them !

I recently bought a ceiling fan and bathroom tap, they both turned out to be excellent value for money. The designs look stylish, the quality feels solid, and the price was surprisingly affordable for what I received.

Poor quality and damaged products and no response or refund from the company.

Really tempted to raise a winding up order against them as this is not an isolated incident by the looks of things!

the bed side lamps were worse than ever don't trust this guys

I loved bedroom lights that is an incredible light in our bedroom.I have ordered three times to my home.That is an amazing light band their service was more than unexpected.

I got a few things from Abode Jungle and honestly, I loved how unique and good-quality they were. Prices felt fair too. Only downside shipping was a bit slow, so you just need a little patience.

Horrible business. LIARS. They misrepresent their products on their website and when you return at your own expense, the unused, original packaging, they don't refund you. Shoppers beware. I can see there are many, many posts like mine.
Crooks

Over a month and still no delivery. Keep being promised updates and that my order is nearing it's destination, and even told it was delivered yet still no item. When asked for a refund I get the same response, it's on its way or it's been delivered. No update on the shipment tracking. Absolute nightmare to deal with and will certainly not order again. Next step is legal action.

Appalling (lack of) service

Ordered lights [20/06/25] and then received email indicating turnaround time. I emailed immediately to cancel the order (within 30 minutes) and received an email 3 days later saying too late they are already on the way. [Reader - they weren't as I received a confirmation of shipping 1 week later 28/06/25]. I then received them [04/07/25] and emailed to request the shipping address to return them. [I have yet to have a reply to this email]. As I was coming up to the 14 days since delivery , I have sent them [14/07/25] to the address on the website with proof of posting and followed up with a message indicating that they had 14 days to refund my money [reader - no response to that email either]. I guess I will be initiating the charge back and taking my chances with the legal threats based on the evidence I have documenting all of the above.

Abode Jungle will never refund you your money after returning their product as highlighted in their policy. You have to go through your bank to dispute the transaction. Evidence of transaction and any other correspondance will be required by the bank. You have about 120 day to have the disputed amount logged depending on your Bank' policy.This process takes less than two weeks to have your money back in your bank account

I have emailed Abode Jungle 5 times in the last two weeks about a refund but there has been no reply.

The chat service on the website doesn't work, there is no telephone line, and the UK address listed in Poole in dubious in my opinion.

I would suggest that any new customers potentially looking to use this company should be aware that if you’re not happy with the product for any reason or it is damaged it will be near enough impossible to get a refund. At this point in time, I am going to lose over £100.

Non-existent after sales support. Suggest avoiding.

Buy from a UK brand, you might pay twice as much but there is an option to return, Dunelm, B&Q, Next, John Lewis Etc.

I ordered a few cushions and a rug from Abodejungle for my uni project. Everything came packed nicely and looked even better than I expected. Really gave the space a cozy touch. Super happy with it.

I would never ever use this company
Supposedly sent my lights on 23rd June sitting here on the 4th July
Carpenters and electricians with nothing to do
No phone number for abode jungle to call and no replies to my daily emails
Avoid at all costs !

I've been waiting for a parcel for a month, and no one can tell me exactly where it is. They just keep putting me off. The tracking number they sent me to check the parcel doesn't work. I asked for a refund but they didn't reply. I've had enough of this company, it's a joke, I wouldn't recommend them to anyone.

They sent the wrong items.

The support was very slow. I had to send images and then it took them three weeks to suggest sending alternative items which had a long lead time.

Getting a return organised then took several more weeks with confusing communications.

We should have got r ceiling light only 3 came tried contact them no reply £600 I spent and with the other they are no good cause there for same room ...there running from a po box where another 40 business are running from ...there is no way of contacting them they reply back contact on email address does not exist ....iv incontact with another customer had stuff snd she same ...we have no protection from site that we trust

Do not trust this company. They are bad news. No communication. No effort to remedy a minor problem. No attempt to offer a refund. No response to over 30 emails. Behind the shiny facade is a company with absolutely no regard for their customers. Appalling.

the lamp took 2-3 months to come and arrived broken
The store is now not offering a refund