Absolutely Avaliações 512

O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

By far one of the best couriers around town. You're in good hands with Shelley and her team: Jackie, Sara, Francis, Carli, etc (I've definitely missed off names here!). The controllers are experienced... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

First time using this courier (through their APC subdivision) and it’s been nothing short of a nightmare. Medical goods have been stuck in their system for nearly a week. The driver went to our ad... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Courier Sonic was great, he dropped a parcel from my work to me and kindly returned my laptop to my old employer, he was very friendly and polite, providing a seamless handover.

Avaliado com 5 de um total de 5 estrelas

We have been using Absolutely Couriers for many years now. Working in the law industry, you need assurances that packages arrive and arrive on time. Emily Pearce is our main contact, who is absolutely... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Mensageiro

Escrito pela empresa

Absolutely couriers provide consolidated courier services including: sameday delivery, overnight delivery, temperature controlled delivery and international deliveries. We’re trusted to deliver when it matters because we show our customers, day in and day out, just how precious every one of their dockets is to us and how passionate we are about our trade. We are an extension of our clients’ businesses and we never take what we do lightly. When it really matters.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

512 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very reliable!!!

Amazing Team!!!

We use Absolutely services everyday (same day, overnight and international). I can honestly say Absolutely is the most reliable courier service I've used. Fantastic communication/tracking from the team- they really do go that extra mile to ensure last minuet deadlines we book are reached.

A huge thank you to Shelly, Rosy, Carly, Sara, Emily, Simone, Francis, Frank and Paul for the fantastic customer service we receive everyday, whether that be over the phone or via email & to all the amazing couriers! :)

27 de setembro de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Hello Billie,

Thank you very much for leaving us such a great review.

We are delighted that you are very happy with the service provided to you and your company and will pass over your comments to the staff members mentioned.

We also look forward to continuing to work with you in the future.

Best regards,
Absolutely

Avaliado com 5 de um total de 5 estrelas

Great experience with Absolutely!

Great experience with Absolutely!
Used them for an overnight job and was very easy to arrange, and communicated with well!
Emily was superb to deal with, especially with the complexity of my job required.
Will want to use again when needing courier services in London

18 de agosto de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Hi Daniel,

Thank you very much for leaving us such a wonderful review.

I will be sure to pass over your comments to Emily.

We appreciate your business and look forward to continuing to work with you.

Best regards,

Absolutely

Avaliado com 5 de um total de 5 estrelas

Cannot thanks the team at Absolutely…

Cannot thanks the team at Absolutely enough. Working with them for what we thought would a month or so turned into 4 months and during this time-out one single delivery was missed, always on time and such pleasant drivers. Will be sure to work with them again in the future!! Thanks Team Absolutely!

16 de agosto de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Hello Nikki,

Thank you for leaving us such a positive review.

We appreciate your business and look forward to working with you in the future.

Best regards,
Absolutely

Avaliado com 5 de um total de 5 estrelas

Very efficient and excellent service

Very efficient and excellent service. We had not used Absolutely since the Lockdown and was not sure if our account would still be open, it was thank goodness. No problem in arranging a courier for pickup. Would highly recommend this company. They have several options of courier transport.

22 de julho de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Hi Barbara,

Thank you for taking the time to leave us such a wonderful review.

We are very pleased you are happy with our service and look forward to working with you in the future.

Kind regards,
Absolutely

Avaliado com 5 de um total de 5 estrelas

Excellent people

Excellent people, excellent service.

30 de junho de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Good afternoon,

Thank you very much for leaving such a positive review.

We are extremely pleased that you are happy with Absolutely and look forward to continuing to work with you in the future.

Best regards
Absolutely

Avaliado com 5 de um total de 5 estrelas

I am very satisfied with Absolutely…

I am very satisfied with Absolutely company.
Simone supported me in the whole process, and showed efficiency in her service like the courier service for collection and delivery.

10 de junho de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Hi Barbara,

Thank you for providing us such positive feedback.

We will be sure to share your comments regarding Simone and we are very pleased to hear that you are satisfied with our service.

We look forward to working with you in the future.

Best regards,
Absolutely

Avaliado com 5 de um total de 5 estrelas

Amazing and Consistent Service

Absolutely couriers provides amazing and consistent service. I use them to ship documents within London - their tariffs are varied and give a good range of options so there is always a suitable price for the service I need.
If they encounter any issues with a delivery (such as the recipient being unavailable) they are quick to get in touch and patient while we work out the best option for us.
I would 'Absolutely' recommend!

9 de junho de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Hello Catherine,

Thank you very much for your positive feedback.

We appreciate your business and look forward to continuing to work with you.

Best regards,
Absolutely

Avaliado com 5 de um total de 5 estrelas

By far one of the best couriers around…

By far one of the best couriers around town. You're in good hands with Shelley and her team: Jackie, Sara, Francis, Carli, etc (I've definitely missed off names here!). The controllers are experienced and know how to get goods moving around London with speed and without fuss. We've been with Absolutely for many years and Becky, our account manager, takes excellent care of us. Highly recommended.

27 de maio de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Hi Ali,

Thank you very much for leaving us such a glowing review.

We will be sure to pass over your comments to all staff members mentioned.

We appreciate your business and look forward to continuing to work with you.

Best regards,
Absolutely

Avaliado com 5 de um total de 5 estrelas

Great service and fab people to deal…

Great service and fab people to deal with, would highly recommend!

23 de maio de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Hello Sarah,

Thank you very much for leaving us a positive review.

We appreciate your business and look forward to working with you in the future.

Best regards,

Avaliado com 5 de um total de 5 estrelas

would highly recommend

20 de maio de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Hi Jay,

Thank you for leaving us a 5 star review.

We appreciate your business and look forward to working with you in the future.

Best regards,
Absolutely

Avaliado com 5 de um total de 5 estrelas

I have used Absolutely many times and…

I have used Absolutely many times and they always go above and beyond! I particularly love the cargo bikes and EAV bikes as they are the future. I would definitely recommend

20 de maio de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Hello Pilar,

Thank you taking the time to leave such a positive review.

We are pleased that you have had a good experience each time you have used our services and look forward to working with you in the future.

Best regards,
Absolutely

Avaliado com 5 de um total de 5 estrelas

Excellent and reliable service.

17 de maio de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Hi Jack,

Thank you for taking the time to leave us such a positive review. We are extremely pleased you are having a great experience using Absolutely.

We look forward to working with you again.

Best regards
Absolutely

Avaliado com 5 de um total de 5 estrelas

I needed something tricky dealt with…

I needed something tricky dealt with very quickley and this is what the courier did. Bang on excellence

11 de maio de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Hi Richard,

Thank you for taking the time to leave us such a positive review. We're so pleased to hear you had a great experience with Absolutely! Your review has made our day!

We look forward to working with you again.

Kind regards,

Absolutely

Avaliado com 5 de um total de 5 estrelas

Absolutely were so helpful and easy to…

Absolutely were so helpful and easy to work with. I needed to move some items last minute at the weekend, and they were very accommodating and friendly. Great service, I'll use them again!

9 de maio de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Hi Fliss,

Thank you for taking the time to leave us such a positive review.

We are pleased that you were happy with our service and look forward to working with you in the future.

Best regards,
Absolutely

Avaliado com 1 de um total de 5 estrelas

Poor experience and not eco-friendly as booked

Poor experience - 25 minutes late to pick up, could not get through on phone or online, no apology when came to pick up. I had selected pushbike courier for eco reasons, but petrol motorbike turned up. I will not be using this service again.

3 de maio de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Hi Jeremy,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

Unfortunately, the delivery address was outside our pushbike zone, however you should have been informed of this and any delays. I sincerely apologies for any inconvenience caused.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Kind regards

Absolutely

Avaliado com 5 de um total de 5 estrelas

Kind service

Fantastic service! When the recipient didn't answer the door immediately Absolutely got in touch and kindly waited 10 minutes for the recipient to arrive - I felt this was a personable touch and not something you always get from a courier service! Thanks!

26 de abril de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Hi Anon,

Thank you for leaving us a positive review.

We are happy that you had a great experience using our services and look forward to working with you in the future.

Best regards,
Absolutely

Avaliado com 5 de um total de 5 estrelas

The guys at Absolutely were great

The guys at Absolutely were great. I needed a courier at very late notice and Carly (I think!) couldn't have been more helpful. There was also a problem when the courier turned up to collect the package (no one answering) which they dealt with brilliantly and Ben kept me informed throughout the process. We don't use couriers very often but it's great to know that when we do, they will deliver both on time and with great service! Susan Tindall (The Longhouse London)

20 de abril de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Hello Susan,

Thank you very much for taking the time to leave us a review.

We appreciate your business and look forward to working with you in in the future.

Best regards,
Absolutely

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Highly recommend! I used Absolutely for an emergency delivery to send some flowers and they delivered them very quickly and the driver was very polite. I will definitely use them again. Thank you

13 de abril de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Hello Veronica,

Thank you for leaving us a positive review.

We appreciate your business and hope to work with you again soon.

Best regards
Absolutely

Avaliado com 5 de um total de 5 estrelas

If I could write a novel about how…

If I could write a novel about how amazing Absolutely are, then I don't think I could as there are no words to describe how fantastic and wonderful they truly are. I have been using their services for over five years now and from day one, they have never disappointed. They provide an absolutely impeccable customer experience and their staff are all friendly, professional, prompt and super helpful. I highly recommend them and I think they are just amazing.

13 de abril de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Hi Meena,

Thank you very much for leaving such a glowing review.

We are extremely pleased that you are happy with the service and look forward to continuing to work with you in the future.

Best regards
Absolutely

Avaliado com 4 de um total de 5 estrelas

Swift & Efficient

Delivered my Covid-19 tests ordered from "Halo Verify" in a matter of hours despite a prior order error. Beyond impressed by the swift and efficient bike service. Staff are so polite and kept to the delivery deadline agreed. Would highly recommend for speed of service.

13 de abril de 2022
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Hello Liam,

Thank you for taking the time to leave us a review.

Feedback helps us improve the services that we provide to our clients and would love to understand what we can improve on to gain a 5 star review from you.

We look forward to hearing back from you.

Best regards
Absolutely

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