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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Price quote. I attempted to get a price quote for a charter bus for my family reunion and after 5 days I have received nothing from Academy. I tried entering with their online application which I th... Ver mais

Avaliado com 1 de um total de 5 estrelas

Academy Bus Lines breaks parking laws at least once a month in my neighborhood. The buses park in a no parking zone, leave their motors running and the drivers disappear for a couple of hours. They... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

The experience prior to day of was great. Very responsive and flexible in booking and planning. the driver however was very unresponsive. First he took everyone to Brooklyn NOT Manhatten and then d... Ver mais

Avaliado com 1 de um total de 5 estrelas

You have bus drivers on their phone, blasting their personal music and causing delays. Some of us are up at 4am and want a quiet ride home… Train your drivers better please! They have (56) people’s l... Ver mais

Detalhes da empresa

  1. Loja de Acessórios Automotivos

Informação fornecida por fontes externas variadas

The largest privately owned ground transportation company in the United States. Now servicing the east coast from 20 facilities located between Boston and Miami. Celebrating our 50th year. We Know the Way.


Informações de contato

1,7

Muito Ruim

O TrustScore é 1.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Minna is amazing to work with

Minna is amazing to work with. She answers every call and gives clear, detailed information. Any adjustments that had to be made on my end were no problem for Minna. We had 24 buses for an event and the entire thing went smoothly. Omar was on site and made sure every bus arrived on time and got our students loaded in the order we requested for departure. I highly recommend Academy.

12 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Academy Bus Lines breaks parking laws…

Academy Bus Lines breaks parking laws at least once a month in my neighborhood. The buses park in a no parking zone, leave their motors running and the drivers disappear for a couple of hours. They have been warned over and over but continue to break the law and destroy the environment.
Two days ago, two buses parked in front of Joe's Stone Crab parking lot on Collins Ave in Miami Beach.. This is where the buses always park even though there is no bus parking. Morever leaving motors running is so bad for the environment , that the drivers should take a course in the dangers of air pollution.
. Fortunately Code Compliance officers came and the buses finally left.

6 de fevereiro de 2020
Avaliação não solicitada
logotipo da Academy

Resposta da Academy

Hello. Where is this location? We want to connect with operations.

Avaliado com 5 de um total de 5 estrelas

Today Terry transport my student to…

Today Terry transport my student to Lincoln University in Pennsylvania. When I arrived at 7:00am for meet and greet students, Mr. Terry was their with the bus, warm, and running. Around 7:20 one of my teachers when out to let him know that we were moving slow but things were shaping up. His response was 'im ready when you are'. Throughout the day, Mr. Terry was 'ready when we were'. It was the best service iv'e received from a Coach company in a long time. He did not badger the kids about cleaning up, so the students took it upon themselves to make the bus was the way it was when we got on board.

5 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superior Service

Mr. Bazemore has been one of the most accommodating business people i have ever encountered. I would recommend he and his company to any citizen, organization or business needed such services.

30 de janeiro de 2020
Avaliação não solicitada
logotipo da Academy

Resposta da Academy

Thank you for the review. Our Jacksonville team appreciates it.

Avaliado com 5 de um total de 5 estrelas

I had 45 passengers on the bus

I had 45 passengers on the bus. Every single one was pleased with the service. They came at the appointed time, did not overcharge and tried endlessly to make the trip a pleasant experience. If someone raised a concern, I brought it to the driver's attention and the problem was resolved. The drivers are friendly, courteous and earnestly work at being good at what they do. The bus and bathroom was clean. We watched a movie on the bus and everything worked great. They came recommended by my church because they had used them before. I recommend this company to others as well. Planning on another trip and coming back to our friends at Academy!!! You can trust them!

30 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Prompt arrival

The buses arrived earlier than expected and returned early as well. I will definitely use this service again!

29 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service

The bus driver was professional, on-time and sought clarification when the itinerary was unclear. I was very pleased with the service provided!

29 de janeiro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Chris Bazemore is an absolute miracle…

Chris Bazemore is an absolute miracle worker! When I realized I made a mistake with dates for our busses, he perfectly accommodated our needs and then some. We are now able to make our school trip within the dates requested. I highly recommend Academy for school field trip needs at any time due to their prompt and courteous service.

28 de janeiro de 2020
Avaliação não solicitada

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