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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This sweater is very pretty and has a nice weight to it. It was shipped quicker than I expected. It was my personal “test” of your company—necessary because other things I have ordered online from sim... Ver mais

Avaliado com 1 de um total de 5 estrelas

Bough two maxi dresses from Acalies and paid $142. What arrived was two dresses of very different quality from the pictures. They were too small though I ordered a size bigger than normal. The stitc... Ver mais

Avaliado com 4 de um total de 5 estrelas

Easy order and delivery was quite quick. In general pretty happy with quality but the finish on a few areas (overlocked edges rather than clean hems) could have been better. Photos do not allow you to... Ver mais

Avaliado com 1 de um total de 5 estrelas

Terrible company to deal with for a refund. Refund policy clearly states to return within 30 days for full refund. I was sent a dress that did not fit, and did not look like what was advertised on t... Ver mais

Detalhes da empresa


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

185 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,3

Todas as avaliações

(185)

22 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Good dress, manipulative return policy $$

The dress itself is pretty nice.I wasn't sure how it would fit and thought about it for a couple of days, and then eventually decided to get it. My thinking was I can always return it if it doesn't fit and get a full refund, right? Unfortunately no that's not how it works with Acalies.
No just clicking on 'Return' button, you need to email customer support. When I got their reply, I was astonished to see they only offered me $9 back as compensation, saying I could keep the dress. I wasn't fine with that and asked for the $45.99 that I paid or it. Then they offered me $14. I asked for a full refund again and here's the message I got:

'I'm sorry that our clothes didn't meet your expectation, but 23 dollars is our maximum.
Our return warehouse is in Dubai. The shipping fee is very expensive.
If you insist on returning, you will pay the freight by yourself.'

So beware before you buy anything from them, you may not get all your money back if you decide to return what you bought.

15 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time ordering from this site

It was my first time ordering from this site and I was pretty skeptical, but I am really happy with all of the dresses I ordered. They all fit well and the quality and fabric is actually better than I was expecting for the price. I will definitely be ordering from here again

10 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

ממליצה מאוד

אני מאוד מרוצה משתי השמלות שהזמנתי
הבד מאוד נעים והמידה מעולה, קיבלתי המון מחמאות

7 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love the dresses

Love the dresses. I have been complimented every single day since I have worn them (which has been every day!)

21 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Untrustworthy Business

Unfortunately I ordered over a month ago, the money was deducted immediately in USD which I wasn’t expecting. After hearing nothing, I was told 2-3wks later that half of the items were not available for another couple weeks. I was offered a partial refund. When I told them I wanted to cancel my order completely requesting a full refund instead, the company informed me they were unable to do this and that miraculously my purchase had been shipped. I received no tracking information until I asked where my order was once more. I still have not received my purchase over a month later. I am very disappointed and have zero trust in this business. I do not recommend purchasing through Acalies. I believe I may have been scammed.

9 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bea special dress

My dress arrived on the day I needed it. Although I was tracking it. It did keep saying it was at the delivery depot.
Dress is absolutely beautiful, material gorgeous and the colours in the dress vibrant. I don’t usually wear dresses but because it was a special birthday I ordered i will definitely order from you again, it’s completely blown me away felt very glamorous!

31 de maio de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor quality and items are not the same as the images on their website

I have just received my parcel of two dresses and a top from Acalies. I paid €138 for this package along with a customs charge of €8. Not expensive if the quality and fit of the items lived up to the images and customer reviews. Unfortunately it didn’t, the quality of the items were exceptionally poor, the fit is awful and the returns policy not exactly easy. My friend also bought two dresses, both poor quality and one gold dress is more like lining. I would not recommend this website

28 de maio de 2022
Avaliação não solicitada

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