Very time I come to this establishment I truly have a amazing experience I will always be grateful for Yvonne who is truly an incredible person kind patient who goes above and beyond to help her custo... Ver mais
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Ms Angie, was a tremendous help and very patient with my situation coming in before close. Just wanted to leave 5 stars for her professionalism.
Employee Shavis at the Ace Cash Express located at 2254 Huntington Ave, Alexandria, VA recently provided me with one of the best customer service experiences I have had at this location since Elvis le... Ver mais
went to ofallon mo store always great service had., skii as my ace cash rep ,she was very coorteuos and nice she took her time to answer all my questions and she made my time there eceptional nice e... Ver mais
Detalhes da empresa
Sobre ACE Cash Express
Informação fornecida por fontes externas variadas
COVID-19 Update:
To our customers,
Thank you for your continued patience as we navigate this unique situation together. We'd like to update you on the status of store operations. In many areas of the country, shelter-in-place orders have been issued. Financial services providers, like ACE Cash Express, have been deemed essential public services and will remain open so long as we are safely able to do so.
Our stores have been able to stay open primarily because our front-line associates understand the importance of serving you and choose to do so. We want to assure you we have taken precautions to keep our store employees safe and healthy. If you are feeling sick, please stay home. If you are feeling well and do visit our stores, we appreciate you standing at least 6 feet away from other customers for everyone’s safety.
Additional details about ACE Cash Express store locations and updates can be found on our website. For the latest information about COVID-19, visit the CDC’s resource center.
Our number one priority is protecting you, our employees, and the communities we serve. Should you prefer or need to stay home, support is also available at 1-877-ACECASH or customerservice@acecashexpress.com. We're working hard to be here for you if you need us.
Informações de contato
Estados Unidos
- acecashexpress.com
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They always smiling when you walk in…
They always smiling when you walk in and helps you a lot plus they always there to help good people nice makeshift you feel important when you walk out you don’t mind going’s to ace with out a problem love these people
Customer Service
Went to the location on 7065 S OBT in Orlando, FL. Met with customer rep , Michelle. She was very knowledgeable on the services Ace offers. She maneuvered well with other customers using her multi-task skills.
She was very personable and friendly.
I had an issue getting a replacement…
I had an issue getting a replacement card for my Porte account and went to NE CHURCH AND GRAND/MLK in Portland Oregon. I was ecstatic with the assistance I received. Just amazing. Efficient, kind, and just a joy to get that kind of service.
I went to the Ace on Front St in Tyler…
I went to the Ace on Front St in Tyler and Kristina Walker was the sweetest lady and so helpful, that will be my location I go to from now on
Lynn is always friendly when I come to…
Lynn is always friendly when I come to any location. This one was at 2064 south academy.
My experience with Latoya in KC KS on…
My experience with Latoya in KC KS on state ave was fast and easy. She was extremely nice and professional all the way around the board, customer service is top tier each and every time!
Went to pay water bill and didn't know…
Went to pay water bill and didn't know where any of the information was on the bill to pay and Ms. Joseph helped me locate all of the information and was very polite and courteous and very patient with me as the lobby was busy> Shoutout to MS joseph at the Lawton ace cash express for a job well done.
6 Star service by Lina!
Lina is most kind and professional! 6 star service!
Excellent Customer Service Skills
The Young Lady name Eileen assist me with my loan application she was very clear and explained the process very throughly. She always has a great attitudes when I come to the 6th street location.
Willa
Good customer service all the time.
Good customer service all the time.
Maria and Araceli were #1 with great customer service.
Maria and Araceli were both great when setting up my SSI flare account. They explained everything to me about how to use my new account. They also set up my direct deposits from SSI for me. I will recommend this place to everyone I know. They both showed me awesome customer service and had patience to deal with me and all my questions. Great place to handle your financial business.
Kesha at the the Martin Luther King Jr…
Kesha at the the Martin Luther King Jr Drive location in Winston Salem was Amazing. She is always enthusiastic, knowledgeable and celebrates me as a customer. She even makes complimentary calls to remind me to come back in if she has not seen me in a while. A company, and Associate that truly appreciates you is rare. Kudos to Kesha and Congratulations to Ace for landing an ace like Mrs. Kesha!
Great service in San luis az
Great service in San luis az, Elizabeth is ver y kind.
Card stolen
On 12.2 called ace because my card was stolen and I tried to login to my
in my on account but I couldn't because my account was blocked because ace suspected fraudulent chargs. My wallet w was stolen along with my debit card witha piece of paper with my pin code in it . When I checked my account there was 6 ATM withdrawals back to back on the same day within within an hour for 200 totaling in 1000. I filled a dispute on but l on the 24th they denied it because talking about ther is no pattern of fraud. I don't ever take that kind of money out. This is not the first time. They have never approved any fraud dispute that I have filed.
The lady working today was very very…
The lady working today was very very rude and ill be contacting the correct people for a more formal complaint
Carolina provided excellent customer…
Carolina provided excellent customer service.
Best customer service ever
Cindy was great at the Orangeburg SC…
Cindy was great at the Orangeburg SC location
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