Acorn Estate Agents - Dartford Avaliações 

Thank you Acorn,
Finally got my apartment!
This wouldn’t have been possible without you. Thank you, thank you, thank you!
From Amy, Isabel, and Aiden, special thanks to James Hoadley!
Your customer service is truly impeccable, and we are so grateful for everything you did to help us secure a better deal. You went above and beyond throughout the entire process, and we genuinely appreciate all your effort, patience and persistence.
Thank you again for everything, James. We wish you all the very best! 🙏🏽

Excellent example of how not to do Estate Agency!

They didn't want to submit my offer until I signed up to use their services (mortgage broker and surveyors). It is a form of conditional selling and it is an illegal practice as it leads to the bad outcome for the seller. Difficult to prove as it's done over the phone. They are very pushy and try to charge buyers £99+VAT for AML checks! In reality these checks cost £3 and most EA do them for free. When I asked why this wasn't disclosed before I made my offer they apologised and waived the fee. They also constantly threaten you that they will advise the sellers to start advertising the house again if something is not done immediately.
My advise: just put everything in writing and say 'no' to everything they force you to use/sign up to. Then file a complain internally before you go to the Property Ombudsman.
To the owners of 5 Braeside Crescent: happy to buy your house as long as I won't have to speak to Acorn!!!