Items came very poorly packaged and box was damaged during transit. Items inside box were crushed/ opened and no longer edible. If a little time and effort was put into the packaging to protect the it... Ver mais
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Veja o que dizem as avaliações
A near perfect experience with our order. The consignment of glass bottles was extremely well packaged and none were broken. However, some contents of two of the six bottles managed to leak out t... Ver mais
I love everything I got but unfortunately one of the bags of chips/crisps had a hole in the bottom. The chocolate was melted but it was my bad for ordering them in the summer and expecting them to be... Ver mais
I was excited to find this business because I wanted to gift a friend some garlic sauce that she had loved when we visited Ireland last year. I placed my order and immediately realized I'd purchased... Ver mais
Detalhes da empresa
Escrito pela empresa
Across The Pond Foods is a family owned business based in Ireland serving more than 10 years in the business. We started because of a feeling well known to many: homesickness. Through the thrills of travel and the incredible ups and downs of life, one thing remains constant, we all crave the peace that comes with being home.
Informações de contato
Cabra Business Park, Commons, Thurles, E41 WY66, Co. Tipperary, Irlanda
- hello@acrossthepondfoods.com
- acrossthepondfoods.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 7% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I was in need of a gluten-free beef…
I was in need of a gluten-free beef consommé option, and Across The Pond Foods not only had exactly what I needed, but their delivery options made it possible for me to order and receive it on short notice. Their consommé although different from what I normally buy, was absolutely delicious. Thank you for the speedy delivery and a great product!
A near perfect experience with our order of Bovril…
A near perfect experience with our order.
The consignment of glass bottles was extremely well packaged and none were broken.
However, some contents of two of the six bottles managed to leak out the lid even though the seal was unbroken.
My suggestion is to Sellotape (or equivalent) them tight prior to shipping to obviate this issue.
Overall, exactly as described and very swift shipping and handling from Ireland to the USA.
The service was excellent
The service was excellent.
I anticipated 3 weeks shipping.
Not there fault the shipping was messed up. It took closer to 5 weeks.
Classic beef broth soup
Glad to have found this classic soup mix that has been a staple in our family for over 50 years.
Ordered my favorite Pringles
Sent over Tayto and tea to my brother in the states and he got them the few days with the express shipping, good service and fast
After 15 days of shipping
After 15 days of shipping, it's still showing as being in the Netherlands.
I never received my product that I paid…
I never received my product that I paid for.
The Luck of finding McVitie's The LIGHT ONE
You offer products we just can't get here on this side of the Pond. Like the low-sugar McVitie's I found only in your store. Not even Amazon had em. Keep up the good work.
I gave 2 stars because they seem a…
I gave 2 stars because they seem a sincere company and responded to all my questions. It is now 3 weeks since placing the order and supposedly shipped right after. Tracking says the package has gone through France and the Netherlands and arrived in ISA customs on 11/21. Says it was cleared by Customs on 11/21 and waiting UpS pick up. I called UPS and they said the package was still waiting to be cleared and was in California. Over a week now. I haven’t received yet so cannot comment on condition of package or anything else. However I suggest acrosshepond use a different shipper. I have ordered from other UK websites and they used Royal Mail then USPS over here. Package arrived in 5 days and Royal Mail kept me informed throughout via email. Across the pond seems like an honest company and looks like they expedited fairly quickly. UPS a disgrace. I was advised to use expedited shipping next time to get package quicker maybe in 5-6 days. However I didn’t mind waiting 10 days with non expedited shipping but 3 weeks is way too long. Even UPS admitted it shouldn’t take that long. When I called them today they still don’t know how much longer.
Package still hasn’t arrived and was
Package still hasn’t arrived and has taken longer than the 14 days promised to arrive. I would like a refund.
Big Wait for Product Delivery
Have not yet received product. Ordered product November 6. Nothing delivered as of November 20. Checked UPS tracking which now indicates the product is still in Europe and that it may arrive by November 28. Seems excessive. It would have been nice to know ahead of time delivery would take nearly a month (or possibly more). I can’t yet comment on packaging and quality of product received. So it also seems odd to get repeated notices to write a review when the only thing that has happened to date is that you have effectively processed my payment.

Resposta da Acrossthepondfoods
Ordered some Taytos for friends
Ordered some Taytos, Barrys Tea and Cadburys Advent calendars to ship directly to friends in California. Everything arrived within a couple of days. Got a nice thank you from my friends. Will definitely use again.
Great website and fast shipping with…
Great website and fast shipping with UPS. Was able to get Irish food I could get no where else, thanks a million!
Old school Irish Sweets
I decided to get some old school Irish sweets over to my brother and nephews in the states for Halloween. Everything arrived in great condition and in time. Will use again.

Resposta da Acrossthepondfoods
Great products and quick delivery - advent calendars
I ordered some advent calendars for delivery to Canada.
Ordering was easy, the calendars are great, they arrived really quickly, were well packed and were in perfect condition when I opened the box.

Resposta da Acrossthepondfoods
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