Activeposture Avaliações 

206
•
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

These shirts are really comfortable and my posture improved quickly once I started wearing them. I wear them in the gym and during the day too. I've already bought more. The customer service has been... Ver mais

Avaliado com 1 de um total de 5 estrelas

Their customer service team never answer their emails and there appears to be no other way to get in contact with them. Very disappointed. Would not recommend for this reason.

Avaliado com 5 de um total de 5 estrelas

Beats any other compression I've ever worn. As a rugby player who has had 5 years out with shoulder and back injuries, having to frequently go over rehab and resetting posture, activeposture really he... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Activeposture provides effective back support products, but sizing can be tricky. While the quality and comfort are great, some may struggle with proper fit or ease of use. The vest is supportive and... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Compras e Moda

Escrito pela empresa

ActivePosture provides the unique, patented and medically approved Posture Shirt 2.0.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

206 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,7

Todas as avaliações

(206)

21 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very rapid delivery

Very rapid delivery, even though no extra charge.

30 de julho de 2023
logotipo da Activeposture

Resposta da Activeposture

Thank you very much for giving us a review - Much appreciated :)

Avaliado com 1 de um total de 5 estrelas

Help with putting on premium brace.

I sent an email for instructions on how to put on the premium brace but you have not replied. Please answer my query and provide details on the brace. I used info@ email address and I have struggled to put the brace on. I have also struggled with help from my brother. Please help or provide refund.

27 de junho de 2023
logotipo da Activeposture

Resposta da Activeposture

Hi Paul, thank you for your review and order with us.

I am sorry that you have been experiencing issued with your brace and that you have not been able to reach out.

A colleague has reached out via mail to you to help and find a good solution for you. We hope this can make your experience a positive one in the end.
Don't hesitate to reach out again if you need anything.

Kind regars from Team Active Posture

Avaliado com 1 de um total de 5 estrelas

Not happy at all !

Not happy at all !! Been waiting for 10 days for refund after they received my item back and nothing refunded yet !!!

26 de junho de 2023
Avaliação não solicitada
logotipo da Activeposture

Resposta da Activeposture

Hi Ferdan, thank you for your feedback and order with us.

We apologize for the waiting time on your return. We have indeed had some delays with the process and have today issued the refund for you return.
You should have received a separate mail regarding this.

Please don't hesitate to reach out to us directly by mail or phone if you have any questions about the return process, we're happy to help.

Kind regards Team ACTIVE POSTURE

Avaliado com 1 de um total de 5 estrelas

It was far to small

It was far to small
And no label or information to send back to supplier. Plus it came later than the postage paid for

15 de junho de 2023
logotipo da Activeposture

Resposta da Activeposture

Thank you for your review! We are sorry to hear that you were not satisfied with the shirt. We do not send return labels with our parcels as it is a waste if they get thrown out.

However we offer a free return service which you can read about here: https://www.activeposture.co.uk/pages/shipping-and-return
We'd also love to help over phone or mail if you have any further questions :)

Avaliado com 1 de um total de 5 estrelas
logotipo da Activeposture

Resposta da Activeposture

Thank you for your review. We are sorry that the parcel did not come within the promised time period. If you have any questions regarding the order please don't hesitate to reach out to us and we will look into it for you :)

Avaliado com 5 de um total de 5 estrelas

Back Brace

Quality product - fast delivery

28 de maio de 2023
logotipo da Activeposture

Resposta da Activeposture

Thank you for your review. Much appreciated :)

Avaliado com 5 de um total de 5 estrelas

Comfortable support

The product to very usable and comfortable and supportive. I couldn't do without wearing it

13 de maio de 2023
logotipo da Activeposture

Resposta da Activeposture

Thank you for your review. We are thrilled to hear that the support is helping you in your daily life!

Avaliado com 5 de um total de 5 estrelas

I was uncertain as to how I had been…

I was uncertain as to how I had been charged for this item. My email enquiry was dealt with efficiently and in a friendly helpful way. The item was not suitable for my condition and I have received a full refund. I shall investigate other items in this company.

10 de maio de 2023
Avaliado com 1 de um total de 5 estrelas

Order 4318

Order 4318. Returned 2 months ago via the correct methods and enclosed all paperwork and still have no refund. They don’t answer the phone and they don’t reply to emails. Furious.

25 de maio de 2023
Avaliação não solicitada
logotipo da Activeposture

Resposta da Activeposture

Hi Mark, thank you for your feedback!

We are sorry that you could not reach us by phone.
We saw your mail and responded within an hour, sometimes our response gets sent to your spam inbox so if you can't see it please check in your spam as well.

We hope the solution we reached by mail is satisfactory and again we apologize for the wait with your case.
Please don't hesitate to reach out if you have further questions.

Kind regards from Team ActivePosture

Avaliado com 1 de um total de 5 estrelas

The top was too tight so I returned it

The top was too tight so I returned it. There was NO returns label or returns form in the parcel, so I printed and completed the on-line returns form and put it in the parcel which I returned to the return address .
You took payment of £79.95 on 29 April.
I have certificate of posting dated 04/05/2023
Please arrange refund. Thank you.

28 de abril de 2023
logotipo da Activeposture

Resposta da Activeposture

Hi Margaret,
Thank you for your feedback, we take it to heart!

We are very sorry that you had an unfortunate experience with our returns system. We never send a return label or form with the parcel as we want to save paper from being sent out and not used, we therefore offer our online solution :-)
I have taken a look at this and refunded you for the order and you should receive an email confirmation within the next few minutes.

Please remember that we also have a direct phone line you can call or an email address you can mail us at where we respond within 24 hours, it is very important to contact us directly if something doesn't seem right.
Don't hesitate to reach out if you have further questions. We hope this solution was fitting and that it could make your experience a positive one in the end.

Kind regards
Team Anodyne

Avaliado com 5 de um total de 5 estrelas

Excellent customer service!

Won't be able to comment on the efficacy of the zipped posture vest for some time but customer service is second to none. Originally sent under the wrong postcode and "returned to sender " it was reissued and sent out to me immediately without quibble and received within 24 hours.

1 de maio de 2023

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