Acumen Mortgages Avaliações 

1.277
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Martin has been with us through the process from the beginning to end. We have worked with him since 2017, and he has made the land of mortgages and buy-to-let mortgages hassle free.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the beginning of the application process, our mortgage advisor, Sam, was very informative and answered all our questions. Thank you, Sam, for your help.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I would first like to apologise to Lesley the advisor who dealt with my case. My original review was a 1/5 and this was because of a different company involved in my mortgage. Lesley did her job flawl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Randomly chose this company from Google, i made the right choice, i dealt with Mike Fragan, honestly what a top bloke he dealt with my remortgage and new purchase, he answered all my questions and hel... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretor hipotecário
  2. também em
  3. Agência de seguro de vida
  4. Agência de seguros domiciliares
  5. Consultor Financeiro
  6. Corretor de seguros
  7. Seguradora de Locatários

Escrito pela empresa

With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market. We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else. (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.277)

126 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Prompt and swift response and

Prompt and swift response and . Nice staff and professional team . The process moved seamlessly

16 de outubro de 2026
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Resposta da Acumen Mortgages

Thank you for your review, we really appreciate it.

Wishing you all the best and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Expertise like no other!

Martin has been with us through the process from the beginning to end. We have worked with him since 2017, and he has made the land of mortgages and buy-to-let mortgages hassle free.

16 de outubro de 2026
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Resposta da Acumen Mortgages

Thank you for your review, we really appreciate it!

Thank you for continuing to use Acumen over the years and we will certainly pass your lovely feedback on to Martin. We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

From the beginning of the application…

From the beginning of the application process, our mortgage advisor, Sam, was very informative and answered all our questions. Thank you, Sam, for your help.

14 de outubro de 2026
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Resposta da Acumen Mortgages

Thank you for taking the time to leave a review and for your lovely feedback! We’re so pleased to hear that you found Sam to be informative and answered all your questions.

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

The team made the whole mortgage…

The team made the whole mortgage application process very easy and found the best deal for me.

8 de outubro de 2026
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Resposta da Acumen Mortgages

Thank you for your fantastic review! We’re delighted to hear that the team made the mortgage application process easy and helped you find the best deal for your needs. We really appreciate your feedback and thank you for choosing Acumen.

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Charlotte was knowledgeable and…

Charlotte was knowledgeable and friendly.

8 de outubro de 2026
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Resposta da Acumen Mortgages

Thank you for your lovely feedback! We’re so pleased to hear that Charlotte provided you with a friendly and knowledgeable service.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Professional service, good communication, information relayed as required, smooth process from start to completion. Happy to use again in the future and recommend services to family and friends.

29 de setembro de 2026
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Resposta da Acumen Mortgages

Thank you for your fantastic review and recommendation. We’re delighted to hear that you were happy with the service and that everything went smoothly from start to finish.

We appreciate your support and look forward to working with you again in the future!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

They kept me upto date if any changes are made

They kept me uptodate if any changes or problems arose

28 de setembro de 2026
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Resposta da Acumen Mortgages

Thank you for your review. We’re pleased to hear that you felt well informed throughout the process. We really appreciate you taking the time to share your experience!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas
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Resposta da Acumen Mortgages

Thank you so much for your lovely review!

We’re delighted to hear that you are happy with our service and thank you for taking the time to share your experience. We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Very Good advisers

Very Good advisers, helped and kept us updated all rhe way.

24 de setembro de 2026
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Resposta da Acumen Mortgages

Thank you for your review, we really appreciate it.

Wishing you all the best and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, very helpful through out.

25 de setembro de 2026
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Resposta da Acumen Mortgages

Thank you for your review, we really appreciate it.

Wishing you all the best and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Excellent service, quick response.

I would first like to apologise to Lesley the advisor who dealt with my case. My original review was a 1/5 and this was because of a different company involved in my mortgage. Lesley did her job flawlessly, always answered the phone or got back to me promptly and always replied to emails within a day. I feel terrible about the review that I left it wasn't intended for Acumen, or Lesley. Thank you for your help Lesley.

15 de setembro de 2026
Avaliação não solicitada
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Resposta da Acumen Mortgages

Thank you so much for taking the time to update your review and for your kind words about Lesley.

We’re delighted to hear that Lesley was able to support you throughout your mortgage journey and that you found her communication, responsiveness and service to be excellent. We’ll be sure to pass your lovely feedback on to her.

We really appreciate you taking the time to clarify the situation and to recognise Lesley and Acumen.

Thank you again for your kind words and we wish you all the very best for the future.

Avaliado com 5 de um total de 5 estrelas

Really great experience with Acumen

Really great experience with Acumen, and Kieran in particular. Kieran was super helpful and explained everything for me as I went through the process of buying a house. The mortgage protection insurance wasn't straightforward in my case and Kieran was brilliant in helping me navigate the process. Great service and would recommend.

30 de julho de 2026
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Resposta da Acumen Mortgages

Thank you for your fantastic review and for choosing Acumen to support you through your home buying journey.

We’re so pleased to hear that Kieran was able to make the process clear and straightforward for you, particularly when navigating the more complex aspects of your mortgage protection. We know that these situations can sometimes feel challenging, so it’s great to hear that you felt supported and well looked after throughout.

We’ll be sure to pass your kind words on to Kieran. Thank you again for your recommendation, it really means a lot to the whole Acumen team!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐ Fantastic service and expert advice

We’ve had a fantastic experience with our mortgage advisor Mick. He has provided expert, knowledgeable advice throughout the whole process and has always taken the time to explain everything clearly, answer our many, many questions and make sure we understood all of our options.

Mick has been incredibly personable, friendly and easy to talk to from our very first enquiry, which makes such a difference when going through something as important as arranging a mortgage. We always felt like we were in very safe hands and that he genuinely had our best interests at heart.

We couldn’t be happier with the service we’ve received and would highly recommend Mick and the Acumen team to anyone looking for professional, trustworthy and genuinely helpful mortgage advice.

Thank you !

2 de setembro de 2026
Avaliação não solicitada
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Resposta da Acumen Mortgages

Thank you so much for your fantastic review and for taking the time to share such kind words.

We’re delighted to hear about your experience with Mick. Providing clear, knowledgeable and personalised advice is at the heart of what we do and it’s great to know that Mick made you feel supported, comfortable and confident throughout the mortgage process.

We’ll be sure to pass your lovely feedback on to Mick, he’ll be thrilled to know how much you appreciated his time, patience and guidance.

Thank you again for choosing Acumen. It was a pleasure to help, and we wish you all the very best for the future!

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Very professional and helpful all…

Very professional and helpful all through

26 de agosto de 2026
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Resposta da Acumen Mortgages

Thank you for your review, we really appreciate it.

Wishing you all the best and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Great service & communication…

Great service & communication throughout from Steve. Would 100% recommend.

28 de agosto de 2026
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Resposta da Acumen Mortgages

Thank you for your fantastic review! We’re delighted to hear that Steve provided you with great service and communication throughout your experience. We really appreciate your recommendation and will be sure to pass your kind words on to Steve.

Thank you for choosing Acumen and we wish you all the very best!

Avaliado com 5 de um total de 5 estrelas

This was my first time buying my new…

This was my first time buying my new home and Cameron made me feel very comfortable during this stressful process. He was always at the end of any phone call and guided me through the whole thing. He went above and beyond and I would highly recommend him and the company.

20 de agosto de 2026
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Resposta da Acumen Mortgages

Thank you so much for your lovely review. We’re delighted to hear that Cameron was able to make your first home buying experience feel more comfortable and manageable, especially during what can be such a stressful process.

It’s fantastic to hear that Cameron was always available to guide you through each stage and went above and beyond to support you. We’ll be sure to pass your kind words on to him.

Congratulations on your new home and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

My Mortgage Advisor is wonderful…

My Mortgage Advisor is wonderful Natalie Davies she has a listening ear and ready to help at every moment

21 de agosto de 2026
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Resposta da Acumen Mortgages

Thank you so much for your review! We're delighted to hear that Natalie has been so helpful and supportive throughout your experience.

We really appreciate you taking the time to share your review and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Great service and guided through every…

Great service and guided through every step.

20 de agosto de 2026
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Resposta da Acumen Mortgages

Thank you for your wonderful review! We’re so pleased to hear you received great service and felt supported and guided through every step of the process.

It was a pleasure to help and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

I have had a great experience with…

I have had a great experience with Cameron and his team. Top guy in supporting me through my first mortgage. Laura

19 de agosto de 2026
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Resposta da Acumen Mortgages

Thank you so much for your fantastic review! We’re delighted to hear that Cameron and the team made your first mortgage experience a positive one. We’ll be sure to pass on your kind words to Cameron.

Wishing you all the very best in your new home! We hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Impeccable customer service

Impeccable customer service, can’t fault at all. Would highly recommend.

14 de agosto de 2026
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Resposta da Acumen Mortgages

Thank you so much for your fantastic review! We’re thrilled to hear that you received impeccable customer service and couldn’t fault your experience. Your recommendation means a lot to us, and we appreciate you taking the time to share your kind words.

We look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

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