ADI Leak Detection Avaliações 1.509

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Paul from ADI has been extremely helpul and shown great knowledge about his profession. He explained the processes and procedures succinctly. We follow up on his recommendations to go back to UU to ge... Ver mais

Avaliado com 5 de um total de 5 estrelas

Just had Mark Pvaitt from ADI come out to do an emergency leak in our home. He was absolutely excellent, was very knowledgeable and clearly very experienced. Detected a leak in our hot water pipe unde... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish. Caroline was very helpful and informative in the initial call, explaining fully how it worked and what the steps were and then we were lucky enough to have K... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had water coming up through the laminated flooring in my kitchen as we have underfloor heating I was very worried. Phoned ADI leak Detection. They sent out Paul. He found the leak. Checked everythi... Ver mais

Detalhes da empresa

  1. Encanador

Escrito pela empresa

Water leak detection services specialists in the UK will find and repair water leaks on Central Heating, Water Mains & Swimming Pools. Call 0800 731 3843.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 30% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

Superb service

Superb service, Caroline was very clear and helpful on the initial call and the engineer, Robert was excellent - very patient and knowledgeable. He managed to solve a very complex issue in a short space of time. Highly recommended.

16 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent and informative service.

Paul from ADI has been extremely helpul and shown great knowledge about his profession. He explained the processes and procedures succinctly. We follow up on his recommendations to go back to UU to get our leak (near the meter) rectified. Thank you for all your help and advice. Highly recommend.

16 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Had water coming up through the…

Had water coming up through the laminated flooring in my kitchen as we have underfloor heating I was very worried. Phoned ADI leak Detection. They sent out Paul. He found the leak. Checked everything very impressed with the service. Fixed it. I was kept informed all through the process. Paul was respectful and took time to listen and answer any questions I had. Thank you.

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Robert was a great worker

Robert was a great worker, found and repaired the leak, highly recommend

13 de abril de 2026
Avaliação não solicitada
logotipo da ADI Leak Detection

Resposta de ADI Leak Detection

Dear Davina,

We are delighted that Robert was able to find and fix your leak :)

Thank you so much for the 5 star review, and for choosing ADI for your Leak Detection!

Avaliado com 5 de um total de 5 estrelas

Leak in central heating system

I called ADI after experiencing pressure drops on my boiler and after my plumber confirmed the boiler was functioning normally I suspected a leak. I spoke to Dayan who arranged my appointment and was very helpful and professional, he explained the process fully and what I should expect on the day. Paul was the plumber who arrived on the day and he was very helpful and extremely thorough, after a few hours of testing and a lot of patience he finally located and fixed the leak with minimal damage to my flooring. I hope I don’t require leak detection services again, but if I ever do I will be going back to ADI.

13 de abril de 2026
Avaliação não solicitada
logotipo da ADI Leak Detection

Resposta de ADI Leak Detection

Dear Abbie,

Thank you so much for the 5 star review!

Dayan is new to our sales team and we are so excited to see his first mention in a positive review! We are pleased you found him helpful and professional.

Great news that this was followed up with a same day find and fix to your tricky leak by Paul.

We hope you never need to use our services again - touch wood! But will always be here if you need us!

Warm regards,

ADI Leak Detection

Avaliado com 5 de um total de 5 estrelas

James was great

James was great, he kept me informed and talked me through all steps he was doing. He was able to find the leak quickly and was patient when I was communicating with the insurance. James was able to stop the leak.

19 de março de 2026
Avaliação não solicitada
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Resposta de ADI Leak Detection

Dear Sonya,

Thank you so much for the 5-star review you have left for our engineer, James! We are so pleased to hear he was able to stop the leak and help liaise with your insurance company.

Thank you so much for choosing ADI!

Avaliado com 5 de um total de 5 estrelas

The guys were very knowledgeable

The guys were knowledgeable, respectful and did more than they needed to to fix the issues. Definitely would recommend.

10 de abril de 2026
Avaliação não solicitada
logotipo da ADI Leak Detection

Resposta de ADI Leak Detection

Dear Simon,

Thank you so much for the 5-star review! We are delighted to hear that our engineers went above and beyond to fix the issues.

We would appreciate any future recommendations. Thank you for choosing ADI to solve your leak!

Avaliado com 2 de um total de 5 estrelas

Would not recommend

Initial telephone conversation failed to inform us that a small leak would be difficult to find and as turned out was impossible to find. Call handler was told how much water loss we had and assured us they would find it. Left with feeling like we have been scammed out of £770.
Would not recommend or use again. Ok

9 de abril de 2026
Avaliação não solicitada
logotipo da ADI Leak Detection

Resposta de ADI Leak Detection

Dear Carole,

We are disappointed and concerned to read your feedback.

Unfortunately, at the time our tests were carried out, our equipment proved the leak to be even smaller than the rate that was reported at the time of taking the booking, and indeed outside of detectable parameters.

We have tried to make contact with you multiple times to address your concerns, discuss your report, and ways of moving forward with this problem, but we have not received a response.

We would have appreciated being given the opportunity to address your concerns before receiving a negative review. Nonetheless, we are still very keen to communicate with you and give you some assurance that we are not scammers. That is of course not how we want our customers to feel.

Please respond to our calls/emails if you would like to discuss further.

Kind regards,

ADI Leak Detection.

Avaliado com 5 de um total de 5 estrelas

Excellent service from Mark Pvaitt ADI

Just had Mark Pvaitt from ADI come out to do an emergency leak in our home. He was absolutely excellent, was very knowledgeable and clearly very experienced. Detected a leak in our hot water pipe under our flooring. Nothing was too much and was here until late evening to make sure job was done. Very friendly and polite, couldn’t recommend any higher

9 de abril de 2026
Avaliação não solicitada
logotipo da ADI Leak Detection

Resposta de ADI Leak Detection

Hi Sean,

Thank you so much for the glowing review you have left for our engineer, Mark Pavitt.

We are so pleased he stayed late to complete the job for you to an excellent standard.

We would indeed appreciate any future recommendations, be we wish you a leak-free future!

Kind regards,

ADI Leak Detection

Avaliado com 5 de um total de 5 estrelas

Two leaks found and fixed.

Had a leak somewhere in the house. Artur was the plumber who came out. He was prompt and professional. He actually found and fixed 2 leaks in the house. One was under the kitchen floor and very difficult to find. He explained everything as he went along.

9 de abril de 2026
Avaliação não solicitada
logotipo da ADI Leak Detection

Resposta de ADI Leak Detection

Hi Judith,

Thank you ever so much for the 5-star review you have left for our engineer, Artur.

Not one, but two leaks found and fixed - wow! We are delighted that Artur was able to solve them for you.

Thank you so much for choosing ADI for your Leak Detection.

Avaliado com 5 de um total de 5 estrelas

Top job, very impressed

I had a central heating leak that was driving me nuts. Two plumbers couldn't find and suggested I pull my LVT flooring up. I called ADI and am so glad I did. From my initial phone call and speaking to Caroline in the office to the final fix was efficient, pain free and effortless. Brett, the engineer arrived on time and set about with his array of instruments and tracked and confirmed the leak. Everything was explained and I witnessed four different instruments confirming his findings. Brett, was very friendly and professional. Taking care of my property and minimising the area of floor to be lifted. All in all, I'm throughly impressed with company and Brett's skills. I would have no hesitation in recommending them.

9 de abril de 2026
Avaliação não solicitada
logotipo da ADI Leak Detection

Resposta de ADI Leak Detection

Hi Derek,

Thank you so much for the 5 star review!

It sounds like you had a particularly tricky leak case! We are so glad that you called us as well, and that Brett was able to locate the leak using non-invasive methods and minimising damage to the floor. That is the aim of our game!

Thank you for your compliments and for choosing ADI to solve your leak. We are so grateful for your business!

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. Caroline was very helpful and informative in the initial call, explaining fully how it worked and what the steps were and then we were lucky enough to have Kristof arrive on the day. He was very thorough, identified where the leak was (under the screed in the living room) and then carried out the repair with minimal mess or disruption.

Highly recommended and thank you to ADI!

7 de abril de 2026
Avaliação não solicitada
logotipo da ADI Leak Detection

Resposta de ADI Leak Detection

Hi Terry,

Thank you so much for the 5 star review! We are delighted to hear about your positive experience with Caroline and Krzysztof. We are so pleased they were able to deliver a same day repair to your leak with minimal disruption.

Thank YOU for choosing us to help with your leak!

Kind regards,

ADI Leak Detection

Avaliado com 5 de um total de 5 estrelas

Professional and efficient.

The engineer turned up promptly and started work straight away. The nature of the job meant that it was not straightforward and it took a while to locate the leak. He carefully cleared the area, cut out a section of pipe and made the repair, explaining the situation to me, what had caused it and made preventive measures to avoid further issues. He took time to refit as much as possible and then tidied up after himself with a lot less redecorating needed than I anticipated.
I was very happy with the work done and professionalism of the engineer. My wife is just happy to have the heating working again!

27 de março de 2026
Avaliação não solicitada
logotipo da ADI Leak Detection

Resposta de ADI Leak Detection

Dear David,

Thank you for taking the time to leave us such a detailed review.

We are very pleased that our engineer was able to deliver a same day repair for you and leave minimal damage, in spite of some challenges. That is exactly what we aim for!

We hope that you and your wife are enjoying your heating - isn't it one of those things that you don't necessarily appreciate until it's gone?!

Thank you for choosing ADI for your Leak Detection, and for your feedback.

Kind regards,

ADI Leak Detection

Avaliado com 5 de um total de 5 estrelas

Excellent work

We have just had Hammad out and he was fantastic. He rang me yesterday to confirm the booking and arrived right on time. He was very professional. He was also very friendly and easy to talk to. He managed to locate our leak which was under the concrete in our kitchen floor. He told me right throughout what he was doing and why. He fixed the leak and did a very thorough job. He cleaned up after he was done and I can't recommend him enough. I would be happy for him to do jobs in my house again any time.

6 de abril de 2026
Avaliação não solicitada
logotipo da ADI Leak Detection

Resposta de ADI Leak Detection

Hi Hazel,

Thank you so much for taking the time to review your experience with our engineer, Hamaad. We are very pleased to hear that he was able to deliver a same day repair for you, and that you found him tidy, friendly and professional, which is of equal importance!

Thank you so much for choosing ADI to solve your leak. We very much appreciate your business!

Kind regards,

ADI Leak Detection

Avaliado com 5 de um total de 5 estrelas

Brett was superb

Brett was superb, totally professional in his approach, explained what he was doing very clearly. He conducted several tests and located the issue, again with perfectly clear explanations and very coherent. He even drew a diagram, and produced a report. First class service 10/10. We would without hesitation recommend Brett as a highly experienced Trace & Access leak detection professional.

3 de abril de 2026
Avaliação não solicitada
logotipo da ADI Leak Detection

Resposta de ADI Leak Detection

Hi Chris,

Thank you so much for this detailed 5-star review you have left for our Engineer, Brett. We are sooooo pleased you found his service "first class, superb and 10/10" - Brett will be delighted to hear this glowing feedback!

We very much appreciate your business, Chris, and now wish you a leak-free future!

With gratitude, from ADI.

Avaliado com 5 de um total de 5 estrelas

Paul was brilliant

Paul was brilliant, arrived on time and was friendly and personable whilst also cracking on with the job. He found our leak almost immediately despite it being only ~15-20 L/hr and set to work fixing it. The leak has literally just been fixed and Paul has done some pressure tests for us so we are hoping everything has been resolved in a morning :)

2 de abril de 2026
Avaliação não solicitada
logotipo da ADI Leak Detection

Resposta de ADI Leak Detection

Dear Ruth,

Thank you so much for the 5-star review you have left for our engineer, Paul. We are so pleased he was able to deliver a quick find and fix for you, despite the leak being on the smaller side... A great outcome!

Thank you so much for engaging ADI for your Leak Detection and we wish you a leak-free future :)

Avaliado com 5 de um total de 5 estrelas

Highly recommended! Leak would not have been found otherwise

Paul arrived early and immediately got to work running through his checks. Using a combination of detection techniques he quickly located the source of the leak in my heating system - tiny holes in an old copper pipe running through the solid brick external back wall of my Victorian terrace house. Paul repaired the leak in no time. He explained what he was doing at every stage and is extremely pleasant. I am very grateful to Paul and ADI for identifying the source of a problem that otherwise would have remained a mystery.

1 de abril de 2026
Avaliação não solicitada
logotipo da ADI Leak Detection

Resposta de ADI Leak Detection

Dear Customer,

Thank you so much for the 5 star review you have left for our lovely Paul. We are delighted he was able to nip that pesky heating system leak in the bud for you!

We are very grateful to YOU for engaging us for your leak detection. It was a pleasure assisting you.

Kindest regards,

ADI Leak Detection

Avaliado com 5 de um total de 5 estrelas

Leak Detection and Fix

Called up to report a pipe leak between the meter and house and the individual the other end was very helpful and had someone out to us within 24 hours which was lucky. Gabor the engineer was very competent and located the problem quickly, which included digging up an area of driveway, replacing some pipework and putting everything back again properly. He even replaced our dodgy stopcock for us. Excellent job.

31 de março de 2026
Avaliação não solicitada
logotipo da ADI Leak Detection

Resposta de ADI Leak Detection

Hi Tom,

Thank you for the 5-star review and for your compliments about our office staff and engineer, Gabor. We are delighted to hear that Gabor went and above for you :)

Thank you so much for choosing ADI for your Leak Detection!

Avaliado com 5 de um total de 5 estrelas

Friendly and knowledgeable

Paul was friendly, knowledgeable and guided us confidently through the process of finding our leak. He was very professional and explained work that would need to be done to correct the leak. He did his very best to ensure we knew what to do next in regards to getting the leak fixed. Very happy with the service provided. Thank you Paul

31 de março de 2026
Avaliação não solicitada
logotipo da ADI Leak Detection

Resposta de ADI Leak Detection

Dear Corinne,

Thank you so much for the 5-star review you have left for our engineer, Paul. We are delighted you found him friendly, knowledgeable and professional. We wish you a smooth repair to the leak and will always be here if there's anything else you require from us.

Thank you for choosing ADI for your Leak Detection!

Avaliado com 5 de um total de 5 estrelas

Leak

Frank was our engineer
He was absolutely first class located leak instantly
He worked non stop he was polite and told us everything he was doing
He was tidy as well when the job was completed on the same day

26 de março de 2026
Avaliação não solicitada
logotipo da ADI Leak Detection

Resposta de ADI Leak Detection

Dear Customer,

Thank you so much for the 5-star review you have left for our engineer, Frank. We are delighted that Frank persevered to deliver a same-day repair for you.

Thank you for choosing ADI!

Kind regards,

ADI Leak Detection

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