Very happy with the experience, Very beautiful jewellery, I have bought from Adina Stone before and will continue to do so, excellent customer service. Stunning designs and lots of stones to choose... Ver mais
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Veja o que dizem as avaliações
Adina Stone is a high quality service team and well developed product. Their jewelry craftsmanship is top notch. It is beautiful and robust. I am grateful to have discovered them!
A empresa respondeu
Adina makes the most beautiful high quality jewellery. She is quick to respond to any questions or queries that you may have and delivers promptly. The Aquamarine pendant she made for me is quite stun... Ver mais
A empresa respondeu
Adina was so wonderful to engage with. I bought a necklace on Etsy hoping it would match some existing earring but it was not quite right. We exchanged some messages and she sent me a few other option... Ver mais
Detalhes da empresa
Escrito pela empresa
Adina Stone is a High Quality Jewelry brand from London. We make jewellery for everyday use made of the purest materials - Genuine Gems & Precious Stones set in Solid 925 Sterling Silver. Our mission is giving the most wonderful customer experience & creating high quality jewelry customers will enjoy to wear everyday. All our jewellery is hand made in Europe with high European Standards. Once you hold and wear our pieces, you will immediately feel the difference and an overall feeling of satisfaction that your jewellery was made to last. Our designs are casted by selected family-run ethical casting workshops. We Ethically source all our Gems, ensuring their Authenticity. Taking pride in our heritage & all the handmade work put into each Jewelry piece. We want to inspire your Everyday & Special Life-events. Help us spread the word: "Beauty, Sustainability & Responsibility"
Informações de contato
85 Great Portland Street, W1W 7LT, London, Reino Unido
- support@adina-stone.com
- adina-stone.com
4,7
Excelente
308 avaliações
Respondeu a 50% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
lovely item
27 de março de 2026
Resposta de Adina Stone
Thank you for your review. Each of our pieces is carefully handcrafted with close attention to detail, using thoughtfully selected materials to ensure both beauty and lasting quality.
We truly value your trust and are pleased to know the piece met your expectations!
Not a positive experience
Unfortunately I didn't have a positive experience with this seller.
Even after explaining to her that I no longer wished to purchase from her, she continued to message me.
I bought a number of pieces, and found the quality a bit off.
And any negative review, the seller attempts to have removed, which makes a bit of a mockery of a feedback forum.
Very unfortunate.
28 de outubro de 2025
Very happy with the experience,
Very happy with the experience,
Very beautiful jewellery, I have bought from Adina Stone before and will continue to do so, excellent customer service. Stunning designs and lots of stones to choose from It was my first ring and Adina was very helpful to check the sizing before ordering.
10/10 Will definitely come again, thank you.
1 de abril de 2026
Resposta de Adina Stone
Thank you for your kind review! We’re thrilled to hear you’re happy with your experience and our jewellery. It’s a pleasure to assist you in finding the perfect fit, and we look forward to welcoming you back for your next piece!
Excellent customer service
I have had several pieces of jewellery from this company. Very beautifully made. Good quality materials. Excellent customer service.
19 de novembro de 2025
Avaliação não solicitada
Resposta de Adina Stone
Thank you for your continued trust in our work! It means so much to us, and we're equally pleased that your experience with our service has been consistent!
The ring is beautiful
The ring is beautiful, order was quick & straight forward thank you
30 de março de 2026
Resposta de Adina Stone
Thank you for your kind words. We’re delighted to hear that your experience felt seamless and that the ring met your expectations!
Your trust in our process and consistency means a great deal, and we hope your ring continues to be enjoyed for years to come :)
Adina Stone is a high quality service…
Adina Stone is a high quality service team and well developed product. Their jewelry craftsmanship is top notch. It is beautiful and robust. I am grateful to have discovered them!
26 de março de 2026
Resposta de Adina Stone
Thank you for your kind words. We take great pride in our handcrafted pieces, each one made with meticulous attention to detail and the finest natural gemstones and quality materials. It’s wonderful to hear that our craftsmanship has resonated with you, and we’re grateful for your trust in our brand!
I ordered a ring and it was the wrong…
I ordered a ring and it was the wrong one when it arrived and they have made it right!! Very simple return and they are now preparing to send the correct ring!! I’m happy!!
17 de março de 2026
Resposta de Adina Stone
Thank you for your kind review. We’re pleased to hear that the return process is smooth. We understand that selecting the perfect piece can sometimes require a second look, and we are always here to ensure the process remains effortless and reassuring. It’s important to us that every customer receives a piece that feels exactly right.
Your trust in our service and consistency is greatly valued, and we look forward to your new ring reaching you soon!
Good experience I’ve bought 2 rings of…
Good experience I’ve bought 2 rings of them and I’m so pleased with both of them.
16 de março de 2026
Resposta de Adina Stone
Thank you for sharing your experience. We are pleased to hear that both rings have met your expectations!
Each piece is handcrafted with careful attention to detail. Your continued trust in choosing us is truly appreciated, and we hope you enjoy wearing your rings for years to come.
High Quality with Great Customer Service
Adina makes the most beautiful high quality jewellery. She is quick to respond to any questions or queries that you may have and delivers promptly. The Aquamarine pendant she made for me is quite stunning. You will not be disappointed.
9 de março de 2026
Avaliação não solicitada
Resposta de Adina Stone
Thank you for taking the time to share your experience Gwyneth - It was a pleasure to craft your aquamarine pendant for you! Providing a smooth & supportive experience alongside our craftsmanship is something we value greatly, so your feedback is truly appreciated!
Resposta de Adina Stone
Thank you for your kind words. Each piece is carefully handcrafted using high quality materials & gemstones, so it’s always rewarding to know that quality is reflected in your experience.
Beautiful earrings!
Beautiful earrings!
Such a lovely colour and beautiful setting; I so appreciate Adinda’s jewellery - it never disappoints.
18 de fevereiro de 2026
Resposta de Adina Stone
Thank you for your thoughtful words. Each piece is carefully designed & handcrafted to highlight the natural beauty of the gemstone, so it’s lovely to hear the colour & setting stood out to you. We’re so pleased the piece met your expectations!
Hand Crafted Quality Jewellery
Beautiful hand crafted jewellery with quality materials. I have several pieces now and I haven't been disappointed. I like the choice of stones and metals as well as the designs.
16 de fevereiro de 2026
Resposta de Adina Stone
Thank you for sharing this - it’s wonderful to hear you’ve built a collection of pieces you enjoy!
We place great care in selecting natural gemstones & working with quality materials, alongside traditional handmade techniques, so it’s especially meaningful to know this is appreciated. We’re so pleased the designs & materials have resonated with you!
Adina Stone always very helpful
16 de fevereiro de 2026
Resposta de Adina Stone
Thank you for your continued support Christine. Providing a thoughtful & supportive experience is just as important to us as the jewellery itself, so it’s wonderful to know this has been reflected in your experiences with us!
Adina review
Really beautiful jewelry, I made several purchases and they all looked even more beautiful with great quality and craftsmanship
19 de fevereiro de 2026
Avaliação não solicitada
Resposta de Adina Stone
Thank you for your kind words, it truly means a great deal to see your continued support.
Each piece is carefully handcrafted with a focus on quality & lasting design, so it’s always rewarding to know this is reflected in your experience. We’re so pleased the pieces have met your expectations & hope they continue to be enjoyed for years to come!
A beautiful piece of jewelry to honor…
A beautiful piece of jewelry to honor my October ladies, and absolutely fantastic customer support, even for one like me. Thanks so much!
30 de janeiro de 2026
Resposta de Adina Stone
Thank you for your kind words Allison. It’s always meaningful to see jewellery chosen to mark something so personal! We’re also so pleased the support you received met your expectations & we'd be delighted to see you in the store anytime.
Easy to order
Easy to order; product photos accurately represent the item to be received. The item arrived in a timely manner, and the recipient was very happy with the item.
14 de fevereiro de 2026
Avaliação não solicitada
Resposta de Adina Stone
Thank you for sharing your experience Mark - we take great care to ensure each piece is accurately represented & thoughtfully prepared, so it’s wonderful to hear everything arrived as expected & your gift was well received. Creating a smooth & reliable experience alongside the craftsmanship is something we truly value.
Lovely jewellery but buyer beware
Adina Stone has some lovely, unique jewellery but the service is not honest. Refunds are delayed repeatedly, and merchandise does not arrive when promised. In one instance I was charged for something which never arrived and had to make a formal complaint before a refund was issued.
13 de janeiro de 2026
Avaliação não solicitada
Resposta de Adina Stone
Hi Melissa, thank you for taking the time to share your feedback.
Your experience is not the standard we aim to provide & your satisfaction truly means a great deal to us. Each piece is carefully handcrafted & while this allows us to create jewellery of lasting quality, it can occasionally involve additional sourcing or production time. Whenever this happens, I always aim to communicate timeframes as clearly & promptly as possible.
After reviewing your order, it’s clear there was a breakdown during a particularly busy period, which led to delays & miscommunication. This is not reflective of our usual processes & it’s something that has since been addressed to ensure a more consistent experience moving forward.
I’ve reached out to you directly & would genuinely love the opportunity to make this right for you.
Adina Stone has been built on long-term relationships with customers who return time & time again - maintaining that trust is incredibly important to us.
Warm wishes,
Adina
Lovely ruby earrings
I bought some lovely ruby earrings from Adina Stone. They were delivered promptly and the transaction was very smooth. The earrings themselves are beautiful. I would recommend this company to friends and family.
20 de janeiro de 2026
Avaliação não solicitada
Ordered ear rings for my wife for our…
Ordered ear rings for my wife for our anniversary. She loved them! Great service and excellent quality!
28 de abril de 2025
Avaliação não solicitada
I have nothing but praise for this company
I have nothing but praise for this fabulous company. In November 2025 i ordered a blue square ring as gorgeous as it was I felt it did not suit my finger so I was delighted to get an exchange to a rectangular sapphire ring. Again this was beautiful but then I saw a blue topaz set. Again I got an exchange 😀 I have total respect for this company, their items are exquisite and customer service well i can not recommend enough. Marvellous to deal with from the start. I will be back xx
16 de janeiro de 2026
Avaliação não solicitada
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