Der Treffpunkt zur Abholung hätte etwas besser beschrieben werden sollen, es hat etwas gedauert ihn ganz am Ende des Abholbereichs am SJO zu finden. Das ist allerdings der einzige Kritikpunkt, sowohl... Ver mais
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Veja o que dizem as avaliações
Absolut abzuraten, ein miserabler Laden!!! Wir bekamen einen Hyundai Tucson mit 72000 km (!), was bei den schlechten Straßen einer Laufzeit von mindestens 200000 in Deutschland entspricht. Nach 4 T... Ver mais
A empresa respondeu
Friendly and easy to deal with during reservation. Shuttle pick up and drop off was good. Recommend getting getting small SUV if you plan to explore off major roadways. Only down side is the rental... Ver mais
A empresa respondeu
wir hatten über GREENMOTION bzw. adobecar ein Auto in Costa Rica gemietet. Mieten und Abgeben war absolut in problemlos. Das Auto war sehr sauber und hat gut funktioniert mit knapp 80000km auf der Uhr... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Reserve el coche para su viaje a Costa Rica con Adobe Rent a Car, la compañía local más grande de alquiler de autos del país. Ofrecemos una de las flotas más jóvenes, y variedad de categorías desde sedanes hasta SUV 4x4. Alquile sin costos ocultos y cobertura cero deducible. Reserve ya. Visite San José, capital de Costa Rica ubicada en el centro del país, donde se concentran los principales teatros nacionales, museos históricos, mercados tradicionales, comercios y actividades culturales.
Informações de contato
Calle 34. De la esquina Suroeste del Cementerio de Obreros, 100 metros al Oeste y 800 metros al Sur, Barrio Corazón de Jesús, San José., San José, Costa Rica
- (506) 2542-4800
- info@adobecar.com
- adobecar.com
4,4
Excelente
138 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Reibungslose Anmietung und Rückgabe
Der Treffpunkt zur Abholung hätte etwas besser beschrieben werden sollen, es hat etwas gedauert ihn ganz am Ende des Abholbereichs am SJO zu finden. Das ist allerdings der einzige Kritikpunkt, sowohl Abholung als auch Abgabe verliefen schnell und reibungslos. Das Auto war ein Chinese, hat uns aber positiv auf unseren 3,5 Wöchigen Trip überrascht. Sehr nettes Personal an der Vermietstation und das obwohl wir durch Flugverspätung erst kurz vor Schließung vorort waren.
24 de fevereiro de 2026
Avaliação não solicitada
Friendly and easy to deal with during…
Friendly and easy to deal with during reservation. Shuttle pick up and drop off was good. Recommend getting getting small SUV if you plan to explore off major roadways. Only down side is the rental is very expensive in Costa Rica.
There were no hidden fees with adobe.
We had our own insurance but you do have to pay 3rd party liability which was included.
Be aware of cheap prices online.
31 de janeiro de 2026
Avaliação não solicitada
Resposta de Adobe Rent a Car
Thank you very much for your kind comments.
We are pleased to know that you found our team friendly and easy to work with, and that our shuttle service met your expectations. We also appreciate your recommendation regarding vehicle selection for exploring beyond major roadways — it is very helpful for future travelers.
Transparency is very important to us, so we are glad you highlighted that there were no hidden fees and that the mandatory third-party liability coverage was clearly included. We also agree that travelers should be cautious with unusually low online prices, as they may not always reflect the full cost.
We truly appreciate your feedback and hope to welcome you again on your next visit to Costa Rica
Fast and Easy
Jenniden was patient and very helpful with my various issues. She made it a smooth experience!
8 de fevereiro de 2026
Avaliação não solicitada
Resposta de Adobe Rent a Car
Thank you very much for your kind words about our collaborator and for choosing Adobe Rent a Car.
We are delighted to know that she was patient and helpful in addressing your concerns, and that she contributed to making your experience smooth and pleasant. At Adobe Rent a Car, we are committed to providing attentive and reliable service, and it is always rewarding to hear when our team delivers on that promise.
We truly appreciate your feedback and look forward to welcoming you again in the future
Absolut abzuraten
Absolut abzuraten, ein miserabler Laden!!!
Wir bekamen einen Hyundai Tucson mit 72000 km (!), was bei den schlechten Straßen einer Laufzeit von mindestens 200000 in Deutschland entspricht. Nach 4 Tagen hat das Auto dann je 7 Schrauben des Schutzes in den hinteren Kotflügeln abgeschüttelt und noch ein Plastikteil am vorderen Kotflügel. Die abgefallenen Schützer wollten die Verleiher zunächst auch bezahlt bekommen, was ich mit viel Druck vermeiden konnte, für das kleine Plastikteil mussten wir 300 Dollar zahlen, sonst hätten wir kein Ersatzauto bekommen = Erpressung.
Der Emailverkehr mit diesem Laden war auch eine einzige Qual, entweder KEINE Antwort oder ohne Beantwortung meiner Fragen.
1 de dezembro de 2025
Avaliação não solicitada
Resposta de Adobe Rent a Car
Sehr geehrte(r) Kundin/Kunde,
zunächst möchten wir uns herzlich dafür bedanken, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Wir bedauern sehr, dass Ihre Wahrnehmung unseres Services nicht Ihren Erwartungen entsprochen hat, und möchten uns aufrichtig für die entstandenen Unannehmlichkeiten entschuldigen.
Bezüglich der Laufleistung des Fahrzeugs gilt ein Kilometerstand in dieser Höhe in Costa Rica als völlig normal innerhalb einer aktiven Mietwagenflotte. Uns ist bewusst, dass sich Standards und Vergleichswerte von Land zu Land unterscheiden können. Wir möchten Ihnen jedoch versichern, dass dieser Kilometerstand keinerlei Risiko für die Funktionstüchtigkeit oder die Sicherheit des Fahrzeugs und seiner Insassen darstellt. Alle unsere Fahrzeuge unterliegen strengen, regelmäßigen Wartungs- und Inspektionsprogrammen.
Zu den erwähnten Schutzteilen handelt es sich um vom Hersteller vorgesehene Filz- bzw. Schutzabdeckungen. Diese Komponenten beeinträchtigen weder die Sicherheit des Fahrzeugs noch die der Passagiere. Unter bestimmten Fahrbedingungen – insbesondere in bergigem Gelände oder auf Schotterstraßen, wie sie in Costa Rica häufig vorkommen – kann es aufgrund der anspruchsvollen Straßenverhältnisse vorkommen, dass sich solche Teile lösen.
Wir danken Ihnen nochmals für Ihre Rückmeldung, da sie uns die Möglichkeit gibt, den operativen Kontext unseres Landes besser zu erläutern und gleichzeitig unsere Kommunikationsprozesse weiter zu verbessern.
Für weitere Fragen stehen wir Ihnen jederzeit gerne zur Verfügung und entschuldigen uns nochmals für die entstandenen Unannehmlichkeiten.
We got charged for a dent in the car so…
We got charged for a dent in the car so we had to pay 250$. The dent was there a the start and the promised that in was noted on the papers the took from us…..
Make sure you have a video at the cars roof and all around the car
3 de fevereiro de 2026
Avaliação não solicitada
Resposta de Adobe Rent a Car
Thank you for bringing this to our attention, and we’re very sorry to hear about your experience.
To properly review what happened, could you please share your rental details with us (name on the reservation, rental dates, and contract number)? We will forward your case to our Customer Service team so they can investigate the procedure, verify the documentation, and ensure everything was handled correctly.
We truly appreciate your feedback, and we want to make sure your situation is reviewed thoroughly.
Thank you for your time, and we look forward to resolving this with you
…well done Adobe thanks and Pura Vida
We lost a lot of time at the departure at Restaurante El Ceibo because the check in was not well organize. We were the least to leave from the park. The agent was very kind and it was not his fault but our Travel agency and Adobe could think a different process. All the services during our journey were ok even when we had a trouble not for our own fault Adobe solve even if it happened January 1st. Don’t forget to choose the full insurance option. Thank Adobe Liberia and Puntarenas teams
5 de janeiro de 2026
Avaliação não solicitada
Resposta de Adobe Rent a Car
Thank you for sharing your feedback with us. We sincerely regret the inconvenience you experienced during the departure at Restaurante El Ceibo and appreciate your understanding that the situation was not caused by our on-site agent. Your comments regarding the check-in process are valuable, and we will certainly take them into consideration to help improve coordination with our partners.
We are pleased to know that, overall, the services during your journey met your expectations and that our team was able to assist you promptly, even under challenging circumstances on January 1st. We also appreciate your recommendation regarding the full insurance option.
Thank you for recognizing the efforts of our Liberia and Puntarenas teams. We truly value your feedback and hope to have the opportunity to serve you again in the future.
Adobe Liberia Airport Top Notch!
We rented an SUV from Adobe through their Liberia airport site. Having rented from many agencies in various companies, we felt compelled to send our review. Our experience with Adobe was top notch. It began with the arrival at the airport, where we were greeted by the agent and delivered to the car rental site afew miles away. Entry into the office, where an agent was already assigned and waiting. We were warmly greeted and after brief but efficient paperwork, led outdoors to our waiting vehicle. The inspection had been done in advance so it was a quick review to be certain we were satisfied, and we were on our way. The little extras, affiliated with our booking agent, “My Tan Feet” included a small cooler and a Sim Card for my phone.
So very appreciated.
The car was superb throughout our stay.
Our return of the car was rapid and efficient. Paperwork and communication was very clear and seamless.
The shuttle was waiting to take us to the airport and our emailed confirmatory invoice arrived in our inbox before our short drive was complete.
We are returning to Costa Rica in early 2027 and will definitely be booking our car rental again through Adobe.
An excellent experience! Definitely 5 star performance by this Liberia staff and the Adobe company.
With thanks, Glen and Denise Foster
1 de dezembro de 2025
Avaliação não solicitada
Resposta de Adobe Rent a Car
Thank you very much for taking the time to share such a detailed and positive review of your experience with Adobe Rent a Car. We are truly pleased to know that every step of your rental—from airport arrival and vehicle pickup to the return process—met your expectations and reflected the high standards of service our Liberia team strives to provide.
It is especially rewarding to hear that the vehicle, efficiency of our staff, and the added details included through My Tan Feet contributed to a smooth and enjoyable stay in Costa Rica. We also appreciate your recognition of our clear communication and seamless processes.
We look forward to welcoming you again on your return in early 2027 and will be delighted to assist you once more. Thank you for your trust and recommendation.
רכב נקי ומתוחזק ,איסוף והחזרת הרכב …
רכב נקי ומתוחזק ,איסוף והחזרת הרכב מבית המלון עד עתה הכל תקין
9 de dezembro de 2025
Avaliação não solicitada
Resposta de Adobe Rent a Car
תודה רבה על שיתוף החוויה שלכם עם Adobe Rent a Car. שמחנו לשמוע שהרכב היה נקי ומתוחזק היטב וששירות האיסוף וההחזרה מהמלון עמד בציפיותיכם. נשמח לעמוד לשירותכם גם בביקורכם הבא.
Grandes profesionales
Grandes profesionales, todo correcto, muy buen servicio y rápidas respuestas.
29 de novembro de 2025
Avaliação não solicitada
Resposta de Adobe Rent a Car
Muchas gracias por compartir su experiencia con Adobe Rent a Car. Nos complace saber que recibió un servicio profesional, ágil y satisfactorio. Valoramos mucho su comentario y será un gusto atenderle nuevamente en una próxima ocasión.
Car rental Costa Rica Adobe
Since our arrival at aeroport, the transfer to the office and pick up the car it tooks only about 45 minutes. During our stay in Costa Rica, Marco and Karen always care about us, simple by send a email or a message, to know if we need something during the travel.
6 de novembro de 2025
Avaliação não solicitada
Resposta de Adobe Rent a Car
Thank you for taking the time to share your experience. We are pleased to know that the shuttle service and vehicle pick-up were quick and efficient upon your arrival.
It is wonderful to hear that Marco and Karen were attentive throughout your stay, ensuring you had the support you needed at every moment. Providing a smooth and caring service is very important to us.
We truly appreciate your trust and hope to have the opportunity to assist you again on a future visit to Costa Rica.
Autovermietung GREENMOTION Costa Rica
wir hatten über GREENMOTION bzw. adobecar ein Auto in Costa Rica gemietet. Mieten und Abgeben war absolut in problemlos. Das Auto war sehr sauber und hat gut funktioniert mit knapp 80000km auf der Uhr. Der Agent im Büro war auch bei beiden Terminen ausgesprochen freundlich und fair. Der Transfer vom Flughafen und zurück verlief schnell, zuverlässig und ebenfalls sehr freundlich. Das Einzig nicht perfekte war den Transferpunkt am Flughafen Costa Rica zu finden, das war nur mit der Hilfe eines Flughafenmitarbeiters möglich, der aber auch nachfragen musste (ein kleiner Tisch mit mehreren Anbietern unter einer Treppe).
30 de setembro de 2025
Avaliação não solicitada
Resposta de Adobe Rent a Car
Vielen Dank für Ihre freundliche Bewertung! Es freut uns sehr zu hören, dass Sie mit unserem Service und dem Fahrzeug zufrieden waren. Unser Team in Costa Rica legt großen Wert auf Sauberkeit, Zuverlässigkeit und freundlichen Service – schön, dass Sie dies so erlebt haben. Wir bedauern, dass der Treffpunkt am Flughafen nicht leicht zu finden war, und werden Ihre Anmerkung nutzen, um die Beschilderung und Informationen für unsere zukünftigen Gäste zu verbessern. Wir würden uns freuen, Sie bald wieder bei Green Motion Costa Rica begrüßen zu dürfen!
They sent me a quote for 7000 USD for a…
They sent me a quote for 7000 USD for a basic SUV for 3 weeks rental.
8 de setembro de 2025
Avaliação não solicitada
Resposta de Adobe Rent a Car
Hi, thank you for bringing this to our attention. Could you please share your e-mail address so we can send you a revised quote? It seems there may have been a system miscalculation, and we’d like to review your case immediately to ensure you receive the correct pricing.
Tient ses promesses
J'ai longuement cherché un loueur de qualité pour mon voyage au Costa Rica, écumant les forums, tant les "arnaques"/vente forcée d'assurance semblent légion dans ce pays sur la location de Voiture.
J'ai finalement opté pour Adobe car j'ai une carte de crédit incluant l'assurance CDW et que les avis indiquaient tous qu'ils ne me forceraient pas la main pour prendre leur CDW une fois sur place.
Aucun problème d'aucune sorte: ils étaient présent pour me récupérer à l'aéroport, ont été très clairs au check in sur les différents éléments du contrat, le véhicule était en très bon état et au retour, ils n'ont pas pinaillé sur l'état du véhicule et la facture a parfaitement matché avec le devis initial (~430$ pour un SUV pour 12 jours avec juste l'assurance obligatoire de responsabilité civile)
La bonne surprise: une caution de "seulement" 750$ (sans prendre l'assurance CDW) alors que je m'attendais à bien plus (2000$ - 3000$ chez la concurrence), caution qui a été libérée dès mon retour.
Je recommande donc ce loueur et n'hésiterai pas à repasser par eux lors d'un prochain voyage au Costa Rica !
21 de agosto de 2025
Avaliação não solicitada
Resposta de Adobe Rent a Car
Un grand merci pour votre retour si détaillé et positif. Nous sommes ravis d’apprendre que votre expérience avec Adobe Rent a Car a été transparente et agréable, depuis la prise en charge à l’aéroport jusqu’au retour du véhicule. La confiance et la tranquillité de nos clients sont essentielles pour nous, et vos mots nous encouragent à continuer sur cette voie. Ce sera un véritable plaisir de vous accueillir à nouveau lors de votre prochain voyage au Costa Rica !
Best Retal Car option in Costa Rice
Adobe has been great every time we use them in Costa Rica. Their cost is upfront including insurance wiht is required by CR government. On our recent trip we had a bad battery and within 15 minutes of contacting hrem they were there swapping out the battery. Adobe will be our go to form rentals in CR.
28 de julho de 2025
Avaliação não solicitada
Resposta de Adobe Rent a Car
Thank you for your continued trust in Adobe Rent a Car!
We're delighted to know that you've consistently had positive experiences with us. Transparency in pricing and reliable support—like our quick response with the battery replacement—are key to the service we strive to provide. It’s an honor to be your go-to choice for rentals in Costa Rica.
We look forward to welcoming you again on your next trip!
This was probably the best car hire we…
This was probably the best car hire we have ever had on holiday. Great vehicle, easy delivery and none of the pressure to take extra insurance cover!
3 de julho de 2025
Avaliação não solicitada
Resposta de Adobe Rent a Car
Thank you so much for your kind words!
We’re truly pleased to hear that this was one of your best car rental experiences while on holiday. At Adobe Rent a Car, we strive to offer transparent, pressure-free service and reliable vehicles to ensure a smooth and enjoyable experience.
We hope to have the pleasure of assisting you again on your next visit to Costa Rica!
Resposta de Adobe Rent a Car
Thank you for your comment!
We’re happy to know you found our service helpful. It was a pleasure to assist you, and we hope to welcome you again soon at Adobe Rent a Car.
Excellent service at signing up and…
Excellent service at signing up and very straight forward. Clean vehicle and large vehicle used for the duration of our vacation and pricing was very comparable or better than other rental companies. My family was very satisfied with the vehicle we rented.
12 de julho de 2025
Avaliação não solicitada
Resposta de Adobe Rent a Car
Thank you for your kind feedback!
We’re glad to hear that the rental process was clear and efficient, and that the vehicle met your expectations throughout your vacation. It’s great to know your family was satisfied and that our pricing was competitive. Providing clean, reliable vehicles and excellent service is always our priority.
Everyone was great!
Everyone was great, courteous, on the ball and Polite! Had a spare tire issue (long story) they fixed it right up and switched us cars in minutes. Very helpful and made it easy and eorry free. I do recommend getting for coverage.
13 de julho de 2025
Avaliação não solicitada
Resposta de Adobe Rent a Car
Thank you for sharing your experience with Adobe Rent a Car!
We’re pleased to know that our team was courteous and efficient, and that we were able to assist you promptly with the tire issue. Our goal is always to ensure that your rental experience is smooth and worry-free. We also appreciate your recommendation regarding coverage — it definitely provides extra peace of mind when driving in Costa Rica.
We hope to welcome you back on your next visit!
Siempre el trato es muy ameno
Siempre el trato es muy ameno
17 de julho de 2025
Avaliação não solicitada
Resposta de Adobe Rent a Car
¡Muchas gracias por su comentario! Nos alegra saber que recibió un trato amable, ya que en Adobe Rent a Car nos esforzamos por brindar una atención cordial y cercana en todo momento. Será un placer atenderle nuevamente en el futuro.
Worst rental car company ever
Worst rental car company ever. Delivered scratched car. I photographed it - then they tried to get me to register damage. Basically fraudulent.
22 de julho de 2025
Avaliação não solicitada
Resposta de Adobe Rent a Car
We’re truly sorry to hear about your perception of the experience, and we appreciate you taking the time to share it. At Adobe Rent a Car, we follow a damage inspection process that aligns with global industry standards. We ask our clients to register any scratches or damages not already noted in the initial report to ensure complete transparency. This helps guarantee that all existing marks are properly documented, so there are no misunderstandings during the return of the vehicle.
We take this type of feedback very seriously, and we invite you to contact us at servicioalcliente@adobecar.com so we can review your case in detail and provide the appropriate assistance.
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