The two employees that were working were great! Just the conversation and friendliness alone! I came in after having a bad experience at a different cash advance company, and they definitely made it a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Each individual is very nice good personalities. Good instructions. However, my last experience was not as enjoyable because my person was tired and showed it. I do understand but…. Something that we... Ver mais
A empresa respondeu
Great service and always polite and helpful. I would highly recommend there service if you are in need of some short term help.
A empresa respondeu
I appreciate the exceptional dedication to the job and customer service provided. the attention to details of the customer's needs and details of the job did not go unnoticed. Thank you.
A empresa respondeu
Detalhes da empresa
- Agência de empréstimos
- Instituição Financeira
- Serviço de transferência de fundos
- Serviço de transferência de dinheiro
- Serviço financeiro não-bancário
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Informações de contato
3835 28th St. SE, Suite 101, 49512, Grand Rapids, MI, Estados Unidos
- 616-285-5494
4,7
Excelente
52 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very nice and professional smile on…
Very nice and professional smile on every one's face
3 de março de 2025
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
As always
As always, your Service Representative was cordial, efficient and professional. It's nice to know that your service is available when needed, and I will continue to patronize AA.
13 de dezembro de 2024
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
The two employees that were working…
The two employees that were working were great! Just the conversation and friendliness alone! I came in after having a bad experience at a different cash advance company, and they definitely made it a better day for me! I can't remember there names, I had a long horrible day that day. They were great though!
10 de setembro de 2024
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Never a problem
Each individual is very nice good personalities. Good instructions. However, my last experience was not as enjoyable because my person was tired and showed it. I do understand but…. Something that we have to learn is how to fake and greet people with a smile whether we want to or not. I work with people all day long as a Licensed Massage Therapist and no matter how tired I am I cannot let my clients see that. That’s good customer service. Even when I asked if she was having a good day and was she tired she responded that she was tired and I said I can tell, it didn’t change her demeanor. Still no smile. A smile can change anyone’s bad day to a good day. I may have been having a bad day. I wasn’t but Just saying. Other than that my experience was still good because Advance America gave me what I needed and you all take good care of me. Thanks for being there when I need you.
29 de junho de 2024
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The customer service that I have there…
The customer service that I have there is really excellent they always have a smile
3 de fevereiro de 2024
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great service and always polite and…
Great service and always polite and helpful. I would highly recommend there service if you are in need of some short term help.
30 de dezembro de 2023
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thoughtful and Professional job well done
I appreciate the exceptional dedication to the job and customer service provided. the attention to details of the customer's needs and details of the job did not go unnoticed. Thank you.
21 de dezembro de 2023
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The service was quick and fast.
13 de janeiro de 2023
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Had to replace my cell phone
13 de dezembro de 2022
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Service kind and fast and very…
Service kind and fast and very informative makes you feel comfortable.
6 de dezembro de 2022
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Good all round
30 de abril de 2022
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The customer service is amazing
The customer service is amazing, both employees were very patient and good at explaining things to me. Going over the agreement very well and just ver polite.
4 de abril de 2022
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I have forgotten the ladies name in the…
I have forgotten the ladies name in the office I go to. But she is always, always very friendly. She remembers my name. She is very helpful.
26 de março de 2022
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service with my…
Great customer service with my mother-in-law
11 de fevereiro de 2022
Avaliação não solicitada
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I have a great experience borrowing…
I have a great experience borrowing from Advance America- Grand Rapids. The staff is always fast, kind and friendly.
16 de janeiro de 2022
Resposta da Advance America - Grand Rapids - 3835 28th St. SE, Suite 101
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.