Awesome experience. Diana was very professional, thoroughly explained the process, was very patient and kind. I was having problems with the online application, but I went into the office and she qu... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
My visit was so wonderful. Diana was so sensitive to our needs and treated us like real customers. Her smile when first came in, made us feel welcomed. Great representation of your company. Happy cu... Ver mais
A empresa respondeu
Ms. Ana was extremely patient with me since my wife and I share an email, getting my online account created took longer than expected. She covered my loan details with full transparency and understand... Ver mais
A empresa respondeu
Amazing friendly and personable customer service. Diana is very knowledgeable, respectful and attentive. She met all loan needs without being pushy. I felt like I was talking to a friend and not a loa... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de empréstimos
- Instituição Financeira
- Serviço de transferência de fundos
- Serviço de transferência de dinheiro
- Serviço financeiro não-bancário
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Informações de contato
6051 FM 3009, Ste. 240, 78154, Schertz, TX, Estados Unidos
- 210-651-7305
4,8
Excelente
59 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Super experience!
17 de julho de 2026
Avaliação não solicitada
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome experience
Awesome experience. Diana was very professional, thoroughly explained the process, was very patient and kind. I was having problems with the online application, but I went into the office and she quickly took care of my needs. Diana clearly understands what great customer service looks like!
29 de junho de 2026
Avaliação não solicitada
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
Thank you for your response and comments regarding our services. We appreciate your business!
Diana was so nice and very helpful
Diana was so nice and very helpful. Always very pleasant and smiling.
2 de maio de 2026
Avaliação não solicitada
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
We appreciate you taking the time to share your positive experience. We are happy to hear that our team provided excellent service and was helpful.
Gerald was a lot of help
Gerald was a lot of help, this is the second time I’ve delt with him and it’s always been helpful.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Fast and easy
18 de março de 2026
Avaliação não solicitada
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very nice
Very nice. Very helpful .
Very friendly, extremely sweet and works well with others
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
We appreciate you taking the time to share your feedback! We're so glad to hear that our team was able to provide you with a positive and helpful experience.
Diana excelente persona y muy…
Diana excelente persona y muy profesional
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
Gracias por tu revisión positiva. En Advance America nos esforzamos por brindar el mejor servicio al cliente y estamos muy contentos de poder brindarle las soluciones de dinero que necesitaba. Qué tengas un lindo día
Diana Frias was very helpful with my…
Diana Frias was very helpful with my application and went above and beyond.
29 de dezembro de 2025
Avaliação não solicitada
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
We're happy to hear that the application process was a positive experience. We appreciate you taking the time to share your feedback regarding the helpful service.
My visit was so wonderful
My visit was so wonderful. Diana was so sensitive to our needs and treated us like real customers. Her smile when first came in, made us feel welcomed. Great representation of your company.
Happy customer.
18 de dezembro de 2025
Avaliação não solicitada
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
We're happy to hear that your visit was wonderful! We appreciate your kind words regarding the service you received; it's great to know we made you feel welcomed. Thank you for your positive feedback!
Great experience
Great experience! Super helpful! Loved working with Diana! Highly recommend!
13 de novembro de 2025
Avaliação não solicitada
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Thank you Diana Frias for your…
Thank you Diana Frias for your professional customer service and support. You made my experience here easy and informational.
23 de outubro de 2025
Avaliação não solicitada
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
We appreciate your positive feedback. We are happy to hear that our team member provided professional support and made your experience easy and informative.
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
We're so happy to hear that you had a great experience. Thank you for your positive feedback; we appreciate it!
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
We appreciate your positive feedback and are happy we could provide the help you needed with friendly customer service.
Amazing Customer Service
Amazing friendly and personable customer service. Diana is very knowledgeable, respectful and attentive. She met all loan needs without being pushy. I felt like I was talking to a friend and not a loan officer.
10 de outubro de 2025
Avaliação não solicitada
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Awesome staff
Awesome staff! They made the process extremely easy to complete. Very friendly and professional. Took the time to fully explain the entire situation.
7 de agosto de 2025
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Customer care
Ana. I could not have successfully gained this loan without Ana's assistance at such time in need.
17 de julho de 2025
Avaliação não solicitada
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
We're happy to hear that the assistance provided was so helpful during a time when you needed it most. Thank you for sharing your positive experience with us!
Resposta da Advance America - Schertz - 6051 FM 3009, Ste. 240
We are so happy to hear that you found our team member helpful. We appreciate your positive feedback very much.
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