An excellent company to deal with. I had a bad postal delivery which went to the wrong address, but once I raised this with the company they handled it very professional. I had to go find my parcel... Ver mais
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Veja o que dizem as avaliações
Absolutely wonderful, kind and caring company. Very knowledgeable and always go above and beyond to help. If you are looking for anything sewing related, these guys can help. Can’t recommend them enou... Ver mais
A empresa respondeu
Great communication, help with finance. Quick support when needed urgent digitising done and even support with making it working on our new quilting machine at our premises. Really happy and feeling c... Ver mais
A empresa respondeu
Price was very good for the Redsun R9-750 servo motor and quick delivery. Had a question after I'd installed the motor, about some menu options and they contacted me to run through the issue to sort,... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de máquinas de costura
- Loja de Eletrônicos
- Loja de Hobbies
- Fabricante de peças de máquinas
- Fabricante
- Serviço de conserto de máquinas de costura
Escrito pela empresa
AE Sewing Machines are the UK's favourite suppliers of industrial textile equipment. We specialise also in cutting, sewing and pressing equipment. From the beginning of your textile manufacturing process all the way to the end, we aim to be with you every step of the way. We offer everything from simple textile manufacturing solutions to sophisticated, yet easy-to-use automated machinery. We also supply a wide range of spare parts for all of the machines that we are able to supply.
Our service promise
We back up 100% of our customers
We give you tailored support throughout you're whole journey with us, alongwith pre-sales and after-sales support.
Informações de contato
Unit 1-3, Vauxhall Court, Vauxhall Industrial Estate, LL14 6HA, Wrexham, Reino Unido
- 0330 332 6205
- info@ae-sewingmachines.co.uk
- ae-sewingmachines.co.uk
AE Sewing Machines
4,9
Excelente
637 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Most helpful and very knowledgable…
Most helpful and very knowledgable technically and my parts arrived the very next day. Superb service.
28 de maio de 2026
Resposta da AE Sewing Machines
Hi Alison,
Thank you for this review! It's great to hear that our team were able to help you find what you needed, I've passed your feedback on :)
Kind regards
The AE Team
Superb company
Very helpful staff ,I wasn’t sure about needle sizes and staff gave me all the information I needed to make my informed choice and very prompt delivery 10 out of 10 in my opinion
27 de maio de 2026
Resposta da AE Sewing Machines
Hi Wilma,
Thank you for writing this review. It's great to hear that our team were able to assist you with finding the right needles, that's what we're here for! Happy sewing :)
Kind regards
The AE Team
Resposta da AE Sewing Machines
Hi Piroska,
Thank you for your review! It's great to hear you're happy with our customer service and products :)
Kind regards
The AE Team
Great as always
I am glad to have found this Company! Found exactly what I needed and it has been delivered in timely manner.
21 de maio de 2026
Resposta da AE Sewing Machines
Hi Genevieve,
Thank you for leaving this review, it's great to hear that we've been able to supply what you need and we look forward to working with you more in the future!
Kind regards
The AE Team
Resposta da AE Sewing Machines
Hi Sangita,
Thank you for leaving this review, it's great to hear that your delivery was efficient and trouble free!
Kind regards
The AE Team
Good price and great service
Price was very good for the Redsun R9-750 servo motor and quick delivery. Had a question after I'd installed the motor, about some menu options and they contacted me to run through the issue to sort, which was fast and simple.
14 de maio de 2026
Resposta da AE Sewing Machines
Hi Si,
Thank you for leaving this review. We always aim to provide the best possible value and customer service, so it's great to hear this feedback about our team!
Kind regards
The AE Team
Resposta da AE Sewing Machines
Hi Darren,
Thank you for leaving this review! It's great to hear that you're happy with our customer service and delivery :)
Kind regards
The AE Team
Resposta da AE Sewing Machines
Hi Rami,
Thank you for your review, it's great to hear you're happy with our customer service!
Kind regards
The AE Team
Used AE multiple times now as recently…
Used AE multiple times now as recently started up by myself, the deliveries have been quick, all the products are quality aswell, highly recommend!
5 de maio de 2026
Resposta da AE Sewing Machines
Hi Callum,
Thank you for this review. It's great that you're happy with our products and quick delivery, we wish you all the best with your business!
Kind regards
The AE Team
Excellent customer service
Excellent customer service. I was invited to try the Juki industrial machine at the company headquarters in Wrexham. Rhys was incredibly helpful and I have been delighted by the continued customer service. I also purchased two of their specialised sewing chairs.
8 de maio de 2026
Resposta da AE Sewing Machines
Hi Laura,
Thank you for writing this review and for your kind words about our customer service. We hope you're enjoying your new machine and chairs!
Kind regards
The AE Team
It was the purchase of a cutting knife…
It was the purchase of a cutting knife and the next day delivery that saved my day.
I called the sales department and a very helpful and knowledgeable man answered and he has arranged the whole process very promptly and very smoothly.
I recommend this company
Phillip d’Arche
20 de abril de 2026
Resposta da AE Sewing Machines
Hi Phillip,
Thank you for this review, it's great to hear that we were able to save your day! I've passed your kind words on to my colleague, and we really appreciate you recommending us to others. :)
Kind regards
The AE Team
The machine arrived promptly in…
The machine arrived promptly in excellent condition. Great service. I will buy again soon.
22 de abril de 2026
Resposta da AE Sewing Machines
Hi Paul.
Thank you for your review! It's great to hear that you're happy with your new machine and the delivery. We look forward to working with you again soon!
Kind regards
The AE Team
Brilliant service
Brilliant service, I’m not great at ordering online, but AE Sewing machines system was the easiest to use I have ever came across, with super fast delivery at a reasonable price
20 de abril de 2026
Resposta da AE Sewing Machines
Hi David,
Thank you for leaving this review! It's great to hear that you found our website easy to use, we're always working to improve the user experience so your positive feedback is much appreciated. :)
Kind regards
The AE Team
Needle plate perfect original that what…
Needle plate perfect original that what I wanted five stars
17 de abril de 2026
Resposta da AE Sewing Machines
Hi Din,
Thank you for leaving this review! Glad we could help to supply exactly what you needed :)
Kind regards
The AE Team
They are always knowledgeable and…
They are always knowledgeable and extremely helpful with service/ repair issues
16 de abril de 2026
Resposta da AE Sewing Machines
Hi David,
Thank you for leaving this review! We always aim for the best possible customer service so it's great to hear you're happy with the advice you received :)
Kind regards
The AE Team
All received
The component I ordered arrived a bit later than I expected, but hopefully it will make a difference to our machinist. I did think the postage was higher than I expected. It was a small component and would easily fit through a letter box, why not also have a choice of second class mail? Rather than turn a fairly flat package into an item when I had to be there to receive it. I had to visit my Post Office twice to collect it, counter staff couldn’t find it, it took the manager just moments to find it, hence I didn’t actually receive it until 13th of April.
10 de abril de 2026
Resposta da AE Sewing Machines
Hi Ms Blackhall,
Thank you for leaving this review, we hope your new part is helpful! With regards to postage, the prices are set by the delivery companies so this is something we don't have control over. We do offer free delivery for orders over £200 but unfortunately can't absorb the postage costs for smaller orders. We only offer tracked delivery options rather than second class postage to ensure full traceability and insurance in case of lost or damaged parcels. We do appreciate your feedback and will be discussing alternative options.
Kind regards
The AE Team
Resposta da AE Sewing Machines
Hi Martin,
Thank you for this short and sweet review, it is much appreciated!
Kind regards
The AE Team
Good service
Item as described. Delivery took longer tha expected, but it was over Easter. Good parts lists to choose correct item
1 de abril de 2026
Resposta da AE Sewing Machines
Hi Michael,
Thank you for writing this review! We're always working on improving our parts list and website so it's great to hear that you found it useful :).
Kind regards
The AE Team
A Great super fast service.
A Great super fast service.
Thank you
Will Definitely trade again.
5 Stars
Peter Ellis
Marine safety supplies ltd
31 de março de 2026
Resposta da AE Sewing Machines
Hi Peter,
Thank you for leaving this review! It's great to hear you're happy with our service and we look forward to working with you again in the future :)
Kind regards
The AE Marketing Team
Correct bobbin case quick delivery
Found the exact bobbin casing for my industrial brother machine and now working fine will be ordering a spare.
20 de março de 2026
Resposta da AE Sewing Machines
Hi Dee,
Thank you for leaving this review, it's great to hear that your new bobbin case has got your machine running again!
Kind regards
The AE Team
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