Aerless Avaliações 

410
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This a such an amazing buy! Thank you! As a flight attendant, I use this bag every day!! I had an issue with the 2nd bag and the customer service took care of it right away. Typically at other compani... Ver mais

Avaliado com 5 de um total de 5 estrelas

While I did encounter an issue with my order, their customer service team resolved it quickly and professionally. They offer 24/7 responsive support, and they truly stood by their guarantee. It’s rare... Ver mais

Avaliado com 1 de um total de 5 estrelas

Horrible customer service. I absolutely hate doing business with companies that market as a US based business but are actually overseas. The product is not the quality advertised. You can... Ver mais

Avaliado com 5 de um total de 5 estrelas

Delivery was quick. The little air pump is very powerful for its size and very easy to use. The bags compacted my travel gear effectively. One of the bags didn't work properly and was replaced promptl... Ver mais

A empresa respondeu


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

410 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 44% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(410)

393 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great product

Great product! I just hope that you have more different sizes.

22 de maio de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thank you for your review!

We’re glad you’re enjoying the product, and we appreciate the suggestion. More size options are definitely something we’re looking into.

Avaliado com 5 de um total de 5 estrelas

Aerless in your luggage makes time in the air more manageable

I used vacuum bags for clothes storage for years but it wasn’t practical for travel because one doesn’t travel with a vacuum. When I found this AERLESS product I was elated. Once I received my order I was very impressed with the quality of the bags. They are nice and thick. The zippers are very sturdy. The travel hand-held pump was the icing on the cake. I travel a lot for work and this has given me extra space in my carry on so I have room for extra clothes or space to bring things home with me if I want, Now the part no one mentions unless it is bad…..customer service!!!! Areless Customer Service is fast, easy and friendly. They truly care about their customer(s). I highly recommend this product whether you are a road warrior like me or if you are a seasonal traveler. You will love this product and how it changes how you pack for your next trip!!!!

7 de maio de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

This was amazing to read, thank you!

We’re so glad Aerless has made carry-on packing easier for your work travels. It means a lot to hear that both the product quality and our customer service stood out to you.

Thank you for the recommendation and for trusting us with your travels!

Avaliado com 5 de um total de 5 estrelas

Great product!

Great product and easy to use. Responsive customer service via email. Makes packing for trips a lot easier and stress free!

21 de maio de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thank you for sharing!

We’re happy to hear the bags are making packing easier and less stressful. Glad our team could help quickly as well.

Avaliado com 5 de um total de 5 estrelas

SOS… Super Outstanding Service

The Aerless customer service is exceptional!
From prompt response to inquiries, workable solutions to problems and friendly communications, their staff is the best!

21 de maio de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

This means a lot to us, thank you!

We’re really glad our team could make the experience feel easy, helpful, and friendly. We appreciate you taking the time to share such kind feedback.

Avaliado com 5 de um total de 5 estrelas

Keeping clothes well packed and organized during travel

I have started to use the bags for the first time and they are very useful, not only due to the feature of vacuum packing them for the trip, but also significantly useful in keeping the clothes well organized once you are in the hotel.

13 de maio de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

That’s one of our favorite unexpected benefits of the bags as well 😄

Not only do they save space during travel, but keeping everything organized at the hotel makes unpacking so much easier. Really glad they’ve been useful for you already!

Avaliado com 5 de um total de 5 estrelas

Excellent product for all parents!

No regrets purchasing this for my holiday trips. It certainly helped me in packing for my holidays, keeping it compact and neat! I was able to efficiently fit all of my kids’ stuff (one weeks worth!) in one luggage. Highly recommend for parents to consider this!

Customer experience has been great too! When I feedback that one of the bags was faulty, the team swiftly verified the issue and offered to send a replacement..

14 de maio de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Packing for kids for a full week in one suitcase is seriously impressive 😄

We’re so happy to hear the bags helped make your trip easier and more organized. And thank you as well for mentioning your experience with our support team — glad we could quickly sort out the faulty bag for you.

Really appreciate the recommendation!

Avaliado com 5 de um total de 5 estrelas

I bought a set of Aerless travel bags…

I bought a set of Aerless travel bags and had an issue with delivery from local post. Aerless did not hesitate and made full refund after verification. After few month the post called and delivered the parcel yet Aerless told me its ok and not need pay its a gift. Absolutely grateful for your kindness, sign of a respectful company. Certainly will not hesitate to do another purchase.

7 de maio de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thank you so much for the kind words.

We’re really happy everything worked out in the end, and we truly appreciate your honesty and support throughout the situation. Stories like this mean a lot to our team.

Avaliado com 5 de um total de 5 estrelas

These bags have changed the way we pack

These bags have changed the way we pack. We travel with on carry-ons, so being able to vacuum pack a large amount is really a trip. I would highly recommend Aerless to all travelers!!

11 de maio de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Carry-on travel really hits different once you start compressing everything 😄

So glad the bags have made packing easier for you, and thank you for recommending Aerless to fellow travelers!

Avaliado com 5 de um total de 5 estrelas

Works so great!

Works so great - we have three!

11 de maio de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Three sets — now that’s serious packing power 😄

Thank you for the support, we’re glad they’ve been working great for you!

Avaliado com 5 de um total de 5 estrelas

Great product; Excellent Customer Service!

I bought Aerless travel bags for my adult children as Xmas presents -- they've used them multiple times and they have worked great. As a result, I bought them for my husband and I as well -- we had a snafu with the order and their customer support team helped quickly and fully resolved the issue. This is a great product and a good company to work with.

11 de maio de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

We love hearing when Aerless becomes a family recommendation 🙂

Really glad the bags have been delivering consistently and that our team could quickly sort out the order issue for you. Thank you for the trust and support!

Avaliado com 4 de um total de 5 estrelas

I dland

The bags were excellent for my trip to Iceland. My big puffer coat and base layers compressed impressively enough that I could put them in my backpack for easy access.
There was a delay in receiving the bags but they arrived just in time for my trip.

21 de abril de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Iceland packing is no joke, so we’re glad the bags helped make room for those bulky layers!

Sorry again about the delivery delay, but happy to hear they still arrived in time for the adventure. Hope you had an amazing trip!

Avaliado com 1 de um total de 5 estrelas

Returns frustrating

I ordered some vacuum packs, which I need to return as I ordered something similar from another company which arrived earlier and in time for a trip. It took me 10 to 12 tries to return the air packs to Aerless. I eventually did get a credit but had to continually ask for a return label to return the merchandise. I would never do business with this company again. It was too frustrating.
I placed the order Feb 9, 2026. Finally resolved.April 14,2026 after much correspondence.

The response is you appreciate the response- I'm just curious what changes you will be making for the return process.

8 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

We’re very sorry the return process turned into such a frustrating experience for you.

While we’re glad the matter was eventually resolved, we understand the amount of follow-up required was far from ideal. Feedback like this helps highlight where we need to improve, particularly around return handling and communication.

Avaliado com 5 de um total de 5 estrelas

Good customer service and nice quality…

Good customer service and nice quality product. The 4 pack of bags arrived but unfortunately someone at the delivery depot had ripped it all open and a bag had been lost. Customer service sent a replacement straight away with no hassle.
Since then both myself and my wife have used the bags. They're great for making the most of hand luggage space, and I'm using them while on a diving holiday where space for clothes is at a premium compared to all the equipment I need to take.
The bags themselves are nice and tough so can be packed with all the hardware with no worries about them ripping.
I'm not as convinced about the electric pump, it doesn't get as much air out of the bags as a hand pump, but it's really small and neat, and the bags aren't as solid if they still have a little air in them so can be moulded a bit easier if needed.
Remember, just because you've made everything smaller doesn't mean it's lighter!! That's my problem though, and probably obvious to everyone else!

30 de abril de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

What a great real-world test for the bags 😄

Glad our team could quickly sort out the damaged delivery situation, and even happier to hear the bags held up well on a diving trip where packing space really matters. Also appreciate the honest feedback on the pump — that kind of detail is incredibly valuable for us.

And yes… unfortunately compression doesn’t help with airline weight limits just yet 😅

Avaliado com 1 de um total de 5 estrelas

Very cheap made

Very cheap made, when asked for a refund they refused and I needed to beg them to accept my return. I ship it back in February and I haven't received my refund

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

We’re sorry to hear about your experience and understand how frustrating this must have felt.

This is not the level of service we aim to provide, especially when it comes to returns and refunds. We appreciate you sharing your feedback and will use it to continue improving our processes.

Avaliado com 5 de um total de 5 estrelas

Loved the product

Product as described and super easy to use. After sales also great with super good responsiveness and easy to deal with

9 de maio de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

That’s great to hear — thank you!

We’re happy the experience felt smooth from purchase through after-sales support. That’s exactly what we strive for.

Avaliado com 5 de um total de 5 estrelas

Just an incredibly well-made product…

Just an incredibly well-made product that performs its function exceptionally well. Bought on an offer and highly recommend.

15 de abril de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thank you for the kind words!

Great to hear the bags lived up to expectations and delivered on performance. Appreciate the recommendation as well.

Avaliado com 5 de um total de 5 estrelas

So far, great servicw

So far, customer experience is great. They came out with a BOGO promo for Mother’s Day which I missed by a few days, ordering before the promo.
I reached out and they will send me the free one. Good moves, Aerless!

8 de maio de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Really appreciate you sharing this!

We’re glad we could help make the Mother’s Day offer work for you after all. Hope you enjoy the extra set.

Avaliado com 5 de um total de 5 estrelas

A friend lent me her Aerless to use on…

A friend lent me her Aerless to use on my first Camino. It was a lifesaver for space in my backpack and really helped keep me organized. I just needed to make sure I didn’t deflate my bag to early in the morning and wake up the other pilgrims. Before I finished my trip I already made made order for myself. Highly recommend!

1 de maio de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

This made us smile 😄

We never thought about the “early morning deflating” challenge on the Camino, but it sounds like Aerless became a pretty important travel companion. Really appreciate the recommendation and hope your own set serves you well on many more adventures ahead!

Avaliado com 5 de um total de 5 estrelas

First time

It arrived on time for my cruise!
It was perfect for the flat items like slacks and jeans and the smaller clothing-socks and underthings.
I look forward to my next trip with a smaller suitcase and/or carryon.

18 de abril de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Love hearing that it made the cruise packing easier!

Sounds like the bags were a perfect fit for keeping everything compact and organized. Hope your next trip with the smaller suitcase feels even better 🙂

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