AEROLINK MINICAB TRANSFERS LTD Avaliações 129

First time to London it was awesome having someone waiting. My driver Shabana was great - so nice to chat with and she didn’t mind all my touristy questions at all. 😊. Definitely recommend their service ✔️

Great experience from start to finish. The driver was right on time, communication was clear and smooth throughout, and all arrangements were handled professionally. Everything went exactly as planned. I’m fully satisfied and would definitely use Aerolink Minicab Transfers again.

Service was top notch. Abdul was very nice, helpful, and efficient. Much appreciated

We had the best driver in the UK! He stopped to buy us drinks and made sure that we were comfortable. Great service!!!!

Great service ,will recommend to my friends.

Even though they picked me up a little bit later then we arranged they made sure I would be able to catch my flight which was the most important. Absolutely happy with the service and the way they continuously stayed in touch!

Todo perfecto a pesar de un vuelo que se retrasó y de coincidir con la maratón de Londres que complicaba el tráfico

I found the driver immediately as soon as I picked up my luggage. He clearly explained where the pickup point was, which made everything very easy. The driver was professional, and the car was clean. It’s a great company to book with for airport transfers—highly recommended.

Our drivers were communicating with us regularly, on time and a pleasure to ride with. A great customer service experience from beginning to end

Had to wait 20 minutes after we collected our luggage. The driver sent a message she was in the toilet. The reason we booked a taxi was to be stress free on arrival to a new country.

We had to wait 20 minutes after we cleared customs and collected our luggage. She said she was in the toilet.

The driver was courteous and nice.
She initially opened the window because of the smell of her snacks but the weather was cold (8 degrees) and closed the window.

She took a slight detour to show us a popular area.

Buen viaje. Muy buena comunicación previa. Buen coche para el viaje al igual que en la ida. Puntualidad. Si vuelvo a Londres volveré a confiar en su servicio.

Der Fahrer war zuverlässig, pünktlich vor Ort. Unkomplizierte Bestellung und Bezahlung, jederzeit wieder

Trato amable y conducción segura.
Todo fue sobre ruedas.

Top class
Cheaper than Uber
On time. Great driver. Couldn’t ask for more

We used this company to pick up and drop us from Heathrow airport , they are on time and very helpful, highly recommended.

Having airport pickup waiting for you at a strange airport is amazing. This company was great from the start. Communication was first class, waiting area was easy to find. The car was spotless, the driver was was very polite, helpful and made the journey very pleasant. I can’t recommend this company highly enough.

The driver was very professional and kind. We felt very comfortable and secure.

On time, very friendly and nice to chat driver. Car was also clean and had enough storage. Thank you

I recently booked a roundtrip airport transfer and had a mixed experience.

To start, both drivers were very kind! They were professional and courteous. The return journey in particular was excellent (thank you Abdul- what a gem of a human!!!).

However, the arrival service (the primary reason I chose this company) was not delivered as booked or paid for.

I had specifically arranged a meet-and-greet inside the arrivals hall, as I was travelling with my 78-year-old mother after a 7-hour overnight flight from overseas.

No one was there to meet us.

Instead, I had to manage luggage for both of us and navigate the airport while trying to follow instructions over the phone from the driver. I was told there was an accident in the car park preventing access, yet there were clearly many other drivers inside the terminal with signage, which made this explanation difficult to accept.

In addition, the vehicle provided on arrival was not clean and appeared quite run down (not the end of the world, but cleanliness is always appreciated).

I raised these concerns directly with the company. While they acknowledged the issue, they only offered a discount on a future booking rather than addressing the fact that a paid service was not provided. I followed up requesting a partial refund and received no response.

It is disappointing as the drivers themselves were professional, but the core service failed and the lack of resolution is equally concerning.

I would recommend confirming exactly what will be delivered before booking.

Nahom, the driver who picked us up from the airport, was incredibly kind and polite. He made us feel very comfortable right from the start and kept a friendly conversation going throughout the journey, which we really appreciated. It was a great trip overall, smooth and enjoyable. We would be very happy if Nahom could pick us up again this Friday.