Aeropay Avaliações 

338
•
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Aeropay is intentionally not resolving my issue so I cannot use my account that used their services to connect with my bank. Please do not connect your bank using them. As a processing service you wou... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was actually a little concerned on how smooth purchasing things in another country with my debit card. Aeropay makes it fast and secure. It felt almost like home, there was never an issue and the tr... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have been using Aeropay for about 4 years now. It’s easy and convenient and allows me to send money safely and accurately. This has really been helpful by cutting out unnecessary trips to the ATM an... Ver mais

Avaliado com 3 de um total de 5 estrelas

It takes way too long to get to my bank account. It’s 2025, I feel like funds should be there next business day. Easy. I feel if you want to bring more people to the platform,using this service making... Ver mais

Detalhes da empresa

  1. Serviço de pagamento

Escrito pela empresa

Aeropay is America’s pay by bank network, making payments simpler and smarter for the digital economy. Our integrated products and national network turn bank linking, money movement, and risk prevention into a seamless and reliable part of any payment experience. Businesses of every size use Aeropay to lower payment costs, accelerate cashflow, and guarantee success—at scale.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

338 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,5

Todas as avaliações

(338)

63 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

No Fees…SAY LESS…

I’ve always had great reliable service with aeropay. It’s allowed me to skip having to go to find an atm that would have probably cost me a butt-ton of fees. That sucks, keep rocking hard aeropay!

26 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrible customer service Is been over…

Horrible customer service Is been over 2 weeks now since i wrote you guys in customer support to your email , and to your twitter and you wont answerrr theres no way else to reach you guys !!!! In in one of my gambling sites account, i can no longer link a bank account it says to contact support@aeropay and i had money that i earned fair and i cant take out !! Not cool how long till i get answer a month? 2 -3 months?? Ridiculous i want to withdraw my moneyyy!!!!

3 de abril de 2025
Avaliação não solicitada
logotipo da Aeropay

Resposta da Aeropay

Hi Hugo, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.

Avaliado com 1 de um total de 5 estrelas

This company has zero support value

This company has zero support value, only offers email and they do not respond. Different errors each time I try to use their app!!

12 de abril de 2025
Avaliação não solicitada
logotipo da Aeropay

Resposta da Aeropay

Hi Jill, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.

Avaliado com 3 de um total de 5 estrelas

Been hoping to get some money I…

Been hoping to get some money I withdrew from a game site I play on to my chime account it says the withdrawal process is quick but still nothing and can't find a status of the transfer anywhere this sucks next time I'll stick to crypto since it's instant this is stupid

10 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Issue solved very quickly

I don’t normally leave reviews, but this company absolutely exceeded my expectations. I had an issue around 8pm, sent them an email (not expecting to hear back until at least the next day), and they got back to me within the hour. I was able to have a conversation with their friendly service staff, and they solved my issue that night.

6 de fevereiro de 2025
Avaliação não solicitada
logotipo da Aeropay

Resposta da Aeropay

Hi Zach! Thank you so much for sharing your positive experience. We appreciate your business! :)

Avaliado com 1 de um total de 5 estrelas

WORST CUSTOMER SERVICE.

WORST CUSTOMER SERVICE EVER. Worked ok for the first purchase, after that expect to email their support and not get a reply. I have had issues 8 times , none resolved. You will not be able to make purchases.

28 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

By far the worst customer service when…

By far the worst customer service when it comes to dealing with transfers. I want to get my funds out and to do that I need to resolve an email change issue but they don’t even respond all they send is an email and say they’ll help shortly even though I’ve been waiting for at least a month it’s ridiculous. Then I try to use the live chat and it’s not even on the damn site like what is going aeropay.

1 de fevereiro de 2025
Avaliação não solicitada
logotipo da Aeropay

Resposta da Aeropay

Hi Ty, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.

Avaliado com 1 de um total de 5 estrelas

I wish I could give negative stars .

I wish I could give negative stars .. no live support customer service still haven’t gotten my mot still waiting on even a e mail from them from now on any company using Aeropay I will NOT be doing business with them .. do not do business with with Aeropay !!!!!!!!

26 de janeiro de 2025
Avaliação não solicitada
logotipo da Aeropay

Resposta da Aeropay

Hi, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.

Avaliado com 1 de um total de 5 estrelas

Customer support just ignores all my…

Customer support just ignores all my support requests ive sent multiple in multiple days. Also live chat on the website is a scam i sent messages and hours and still no responses.

21 de janeiro de 2025
Avaliação não solicitada
logotipo da Aeropay

Resposta da Aeropay

Hi Ja, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.

Avaliado com 1 de um total de 5 estrelas

1 star is not even low enough

1 star is not even low enough. Live support is a facade to get you in a Lul of comfort yet when you need it it's completely non existent. I've been in live chat for over 7 hours about a simple transfer. They boast all this customer 24/7 bs 365 yet it's been 3 days since I got the email saying one business day. Absolutely worst customer service when handling people's money.

21 de janeiro de 2025
Avaliação não solicitada
logotipo da Aeropay

Resposta da Aeropay

Hi, we sincerely apologize for any inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. We appreciate your business.

Avaliado com 4 de um total de 5 estrelas

An awesome way to pay at the…

An awesome way to pay at the dispensary. I use Aeropay every time I go. No need to bring cash and it saves time. If you are not preordering and using Aeropay, you are doing it wrong.

17 de janeiro de 2025
Avaliação não solicitada

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