Aes Smart Avaliações 

1.736
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The engineer we had was called Joe, we highly recommend. He fitted my new smart meter. He was polite and helpful and did an excellent job. Thank you

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I have reduced the rating because we had a longer wait than we had been told, despite the issue bring classed as an emergency. However, Michael, the engineer,was great. He listened to the issues that... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Michael rang to let us know he was on his way. Was punctual and carried out the job quietly allowing me to work from home with no disruptions. When he finished he took the time to show me how the disp... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had our smart meter system upgraded for gas and electricity. Yas the engineer was super friendly and efficient and had it all changed and setup done. He explained in detail how it work and left... Ver mais

A empresa respondeu


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(1.736)

14 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Installer (Darren) called to advise of…

Installer (Darren) called to advise of his arrival time. Explained what he would need to do and carried the work out efficiently. He then showed me how to use the different features of the smart meter. Very efficient and polite. A credit to the company.

31 de janeiro de 2025
Avaliação não solicitada
logotipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, we will pass this message on to the engineer, have a great day!
Kind Regards,
Samuel at AES

Avaliado com 5 de um total de 5 estrelas

Pleasant and efficient service

John was pleasant, helpful and efficient. I was contacted in advance to confirm the appointment and so far have had no issues.

31 de janeiro de 2025
Avaliação não solicitada
logotipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, have a great day,
Kind Regards,
Samuel at AES

Avaliado com 5 de um total de 5 estrelas

SO Energy engineer via AES

The engineer Paul Curtis was very polite and professional he also helped to provide me with as much information as possible to help with lowering energy use and explained how to navigate and use the smart meters to ensure that I was getting the best information needed for me to be fully aware of my usage
And even though he was experiencing technical issues with his device needed to install the meter he remained professional and used the time to fully ensure I understood and had information needed and even stayed longer than his time slot just to ensure that everything was fully operational before leaving an absolute fantastic representation for the company

30 de janeiro de 2025
Avaliação não solicitada
logotipo da Aes Smart

Resposta da Aes Smart

Good Morning Will, Thank you for your review, we are happy to hear that you have received a positive experience from our engineer, we will pass this message on to him, Have a great Day!

Kind Regards,
Samuel at AES

Avaliado com 5 de um total de 5 estrelas

Smart meter installation

Company kept me informed and meter man was polite, courteous and respectful
Darren Wood kept me informed of everything he had done throughout his visit. What a pleasure to meet such a polite young man who is a credit to his company.

30 de janeiro de 2025
Avaliação não solicitada
logotipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, we will pass this message on to the engineer,
Kind Regards
Samuel at AES

Avaliado com 5 de um total de 5 estrelas

Engineer John was very punctual …

Engineer John was very punctual explained what was going on and kept me updated with everything that was happening. Cleaned up after himself. Was very satisfied in John's work

30 de janeiro de 2025
Avaliação não solicitada
logotipo da Aes Smart

Resposta da Aes Smart

Good Afternoon,
Thank you for your review, have a great day.
Kind Regards,
Samuel at AES

Avaliado com 4 de um total de 5 estrelas

Very knowledgeable and helpful

Very knowledgeable and helpful. Explained everything and fitted all that was needed. Very good all round.

28 de janeiro de 2025
Avaliação não solicitada
logotipo da Aes Smart

Resposta da Aes Smart

Good Afternoon Peter,
Thank you for your review, we are happy to hear you had a positive experience.
Samuel at AES

Avaliado com 5 de um total de 5 estrelas

The replacement of a Gas Smart Meter…

The replacement of a Gas Smart Meter that had failed. Engineer arrived on time and fully explained the work to carried out and the process. As the work progressed we were kept fully informed. All appliances tested and new meter demonstrated.
The engineer was a credit to the company.

28 de janeiro de 2025
Avaliação não solicitada
logotipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, Have a great day!
Samuel at AES

Avaliado com 5 de um total de 5 estrelas

I was highly satisfied with the…

I was highly satisfied with the installation of my smart meter. Dayle couldn’t have been more helpful from arranging my appointment to the actual install. I have limited access to my meters and Dayle went above and beyond to complete the job to a perfect standard. I really appreciate the work that was put in and highly recommend Dayle

20 de janeiro de 2025
Avaliação não solicitada
logotipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, We will pass this message on to the engineer, Have a great Day!
Samuel at AES

Avaliado com 5 de um total de 5 estrelas

John Wynne

John communicated well prior to arrival and was very professional and efficient when installing the new metres. He left everything very tidy and as it was prior to arriving, couldn't be happier with the service.

21 de janeiro de 2025
Avaliação não solicitada
logotipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, Have a great day
Kind regards,
Samuel at AES

Avaliado com 5 de um total de 5 estrelas

John Wayne came in with a quick and…

John Wayne came in with a quick and professional fit of a smart metre. Was loads of help and would recommend him 👌

21 de janeiro de 2025
Avaliação não solicitada
logotipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, We will pass this message on to the engineer.
Samuel at AES

Avaliado com 5 de um total de 5 estrelas

Muhammed I Thank You

Muhammed was on time even though customer support still hadn't update my correct address. He kept me informed step by step on what he was doing, and what to expect. It was a pleasure seeing someone taking pride in his work. Top score with communication and work carried out.

20 de janeiro de 2025
Avaliação não solicitada
logotipo da Aes Smart

Resposta da Aes Smart

Good Morning,
Thank you for your review, We will pass this message on to the engineer, Have a great day!
Samuel at AES

Avaliado com 5 de um total de 5 estrelas

Patrick (engineer)

Patrick (engineer) was punctual, friendly and very efficient regarding installation of smart meter. Credit to “aes” and would be pleased if you would pass on our thanks to him regarding the work carried out and time taken to explain everything to us.

20 de janeiro de 2025
Avaliação não solicitada
logotipo da Aes Smart

Resposta da Aes Smart

Good Morning,
Thank you for your review, We will pass this message on to the engineer, Have a great day!
Samuel at AES

Avaliado com 5 de um total de 5 estrelas

A proper job

The engineer arrived as promised. Quickly installed the meter and was very professional and helpful. A flawless experience

20 de janeiro de 2025
Avaliação não solicitada
logotipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, we are happy to hear you have had a positive experience, Have a great day!
Samuel at AES

Avaliado com 5 de um total de 5 estrelas

Micheal was amazing quick and…

Micheal was amazing quick and efficient, no issues from him whatsoever and went above and beyond considering he had a few dogs barking at him , well done micheal for great customer service

20 de janeiro de 2025
Avaliação não solicitada
logotipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, we will pass the message on to the engineer, Have a great day,
Samuel at AES

Avaliado com 5 de um total de 5 estrelas

Patient, punctual and professional

Michael could not have been more helpful.

He willingly gave me his valuable time to explain to me the nature of the issue with my smart meter, once he'd done a diligent check.

A pleasure to deal with and a credit to your organisation.

20 de janeiro de 2025
Avaliação não solicitada
logotipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, We are happy to hear you had a positive experience, Have a great evening
Samuel at AES

Avaliado com 5 de um total de 5 estrelas

Smart meter installation

Michael was a top bloke, cracked straight on with the work, quick and efficient. He was very friendly, I wouldn't want anyone else to the work he did for me.

20 de janeiro de 2025
Avaliação não solicitada
logotipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, Have a great day!

Samuel at AES

Avaliado com 5 de um total de 5 estrelas

Great Experience

Engineer Micheal was very helpful.

Also,he explained everything about the meter excellently and it was a great experience.

18 de janeiro de 2025
Avaliação não solicitada
logotipo da Aes Smart

Resposta da Aes Smart

Thank you for your review, Have a great day!

Samuel at AES

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