Affordable Screen Company Avaliações 658

O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I wasn't able to determine the manufacturer of the windows in my current home to order standard replacement screens so I was pleased to come across Affordable Screen Company. I didn't have complete co... Ver mais

Avaliado com 5 de um total de 5 estrelas

I contacted Affordable Screen Company after seeing an advertisement on Facebook. They were quick to respond so I started looking at what all they have to offer which lead to several questions and seve... Ver mais

Avaliado com 4 de um total de 5 estrelas

We recently ordered the Milano 100 retractable screen. The package had obviously been dropped by FEDEX and we had to contact affordable screens for a few replacement parts. They helped us identify the... Ver mais

Avaliado com 1 de um total de 5 estrelas

I Ordered a 6' x10' and got the confirmation email then immediately canceled that order and got the cancellation email for the 6' x 10. Then i immediately ordered a 4' x 10 and got the confirmation em... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de cortinas e persianas

Informação fornecida por fontes externas variadas

Affordable Screen Company is the leading industry provider of custom window screens, replacement window screens and solar screens made of the highest quality, at affordable prices. Our window screens and solar screens are made to your exact specifications here in the USA and shipped right to your door for an easy DIY installation at an unbeatable value.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

658 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service! When my screen first arrived it fit the window perfectly but the mounting hardware was mounted on the wrong sides (basically built 90-degrees off). After reaching out to the customer service team, they responded the next business day and had already started working on a replacement screen. It arrived a short time later and fits perfect. Yes there was a little delay due to being built twice, but clearly a company that stands by their product and ensures that their customers receive a quality screen that meets their needs. Highly recommend them again!

18 de julho de 2021
Avaliado com 5 de um total de 5 estrelas

Good value, High quality, Fast shipping

I ordered cut frame pieces and internal metal corners to put solar screens on all my windows. I ordered spline and screen material from big orange as they were slightly cheaper and had the lengths I needed.

They accidently gave me a larger size frame than I ordered, which meant the internal corners did not fit. I called to let them know and they immediately sent me the correct (and upgraded) internal corners at no cost. Customer service was great.

Material quality was good, couldn't ask for better. Shipping price was high, but obviously this is not the seller's fault.

11 de julho de 2021
Avaliado com 3 de um total de 5 estrelas

Delivery problems

I would have given you 5 stars as the product is great. The delivery with Fed Ex was horrible. We were home and left multiple notes about them calling our cell phones and they didn't. There were 3-4 "failed" delivery attempts. We tried called the FedEx 800 number to no avail. Finally we happened to run into a FedEx driver (not ours) at Walgreens and she assured us that she would take care of it.

I think the problem was a signature requirement which is really unnecessary as we have had alot more valuable things delivered without requiring a signature. Anyway, we would like to order again from you AND we are nervous about doing it due to the problems we had with delivery.
Thanks for asking.
Chip Masarie

9 de julho de 2021
logotipo da Affordable Screen Company

Resposta de Affordable Screen Company

Thanks for the feedback. We apologize for the issues with FedEx. We are not sure why FedEx required a signature because we do not ship orders with a signature required.

Avaliado com 5 de um total de 5 estrelas

Product was exactly what we have been…

Product was exactly what we have been needing for years to replace old damaged custom screens. The online measuring instructions removed the margin of error. The screens are high quality. Although the shipping wasn't next day like our society demands, these are custom made products with fine workmanship... their website time frame was spot on. No question marks on this experience. I will be back if ever we need more screens replaced. Thank you!

8 de julho de 2021
Avaliado com 5 de um total de 5 estrelas

Very good experience

Delivery was a little longer than I,d hoped but three weeks isn't that bad. The door fit perfectly and the quality was excellent.

7 de julho de 2021
Avaliado com 3 de um total de 5 estrelas

While price of door was good

While price of door was good, the shipping was way too high.

29 de junho de 2021
logotipo da Affordable Screen Company

Resposta de Affordable Screen Company

Thanks for the feedback. We actual discount the shipping on our sliding screen doors that FedEx charges us to ship a box that size because we feel the same.

Avaliado com 5 de um total de 5 estrelas

Long time customer

I have been ordering my house screens from Affordable screens for years! They are superior! They fit and quality products. Plus the packaging is very well done for screens to arrive in excellent condition!

28 de junho de 2021
Avaliado com 4 de um total de 5 estrelas

Screen door

Overall, I’m satisfied. My only suggestion is to cut clean some threads hanging at the edge of the screen (rubber strip canal).

28 de junho de 2021
Avaliado com 5 de um total de 5 estrelas

Gentlemen

Gentlemen,
I welcome this opportunity to rate your service/product.

The screen door I ordered arrived, undamaged, in a wonderfully packaged enclosure comprised of a wooden protective frame enclosed in a heavy cardboard custom made box. Best of all, the screen frame was constructed exactly to the measurements specified in my purchase order. The new door fit perfectly into the existing door frame.

Timely delivery. Top quality!! A fair price.

Thank you!

26 de junho de 2021

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