AFG LAW Avaliações 

78
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent customer focus from Storm and Francesca for the conveyancing for selling my old home and purchasing my new home. They kept me updated throughout the process and chasing my buyers and vendors... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Rebecca and her team helped my dad recently with his sale and purchase and they were amazing throughout, we couldn't recommend them enough. Communication was always clear, we were kept updated ever... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We recently used AFG Law for the sale of our house. Melissa Hart was fantastic, she dealt with everything quickly and kept us updated throughout. The whole process was easy to understand and went smoo... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Made an appointment to meet with solicitor in their offices in Cheadle - waited and waited but were then told he had mistakenly thought our meeting was in Bolton, then told to wait until he came over... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços de advocacia
  2. também em
  3. Advogado de Direito de Família
  4. Advogado de Planejamento Patrimonial
  5. Advogado Especialista em Divórcios
  6. Advogado imobiliário
  7. Escritório de Advocacia

Escrito pela empresa

Established in 1897, AFG's traditional values are combined with a fresh, forward thinking approach. We pride ourselves on putting our clients at the heart of everything we do. Our dedicated and experienced team of solicitors will never overwhelm you with legal jargon. We know that the law is complex and it is our job to explain your options clearly and concisely. We know that you are putting your trust in us to resolve your matter efficiently, and we promise to do exactly that. We offer a full range of legal services for individuals and businesses alike. Our departments include Residential Property, Commercial Property, Family, Dispute Resolution and Private Client. Many of our services are provided UK-wide, with our physical offices located in Bolton and Bury. We are currently taking on new clients, and would love for you to get in touch via 01204 377 600 or enquiries@afglaw.co.uk.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

78 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(78)

30 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Professional and Supportive Conveyancing Team

I recently used AFG Law in Bolton for the conveyancing process of my first home, and I couldn’t be happier with the service I received. As a first-time buyer, the process felt a bit overwhelming at first, but the team at AFG Law made everything so much easier and stress-free. A special thank you to Symran Khan for her assistance in my matter.

28 de março de 2025
Avaliação não solicitada
logotipo da AFG LAW

Resposta da AFG LAW

Hi Esra, thanks for taking the time to leave such a great review for the team. We look forward to working with you in future - thanks again!

Avaliado com 5 de um total de 5 estrelas

Great Professional Service

From the very start, Rahil’s Team were acting in a very professional manner. Rahil was always very polite, and took care to explain to me the journey of buying a house, even going out of his way to explain some of legal jargon that I wasn’t familiar with.

17 de janeiro de 2025
Avaliação não solicitada
logotipo da AFG LAW

Resposta da AFG LAW

Hi Mahammad, thanks for taking the time to leave such a fantastic review for the team. We are so glad to hear how happy you were with the service provided and look forward to working with you again in future!

Avaliado com 5 de um total de 5 estrelas

Highly recommend AFG for any house…

Highly recommend AFG for any house sale. I was contacted regularly with updates and no unnecessary delays .
Many thanks especially to Symran who made everything run smoothly .

10 de janeiro de 2025
Avaliação não solicitada
logotipo da AFG LAW

Resposta da AFG LAW

Hi, thanks for taking the time to leave such a fantastic review for the team. We are so glad to hear how happy you were with the service provided and look forward to working with you again in future!

Avaliado com 5 de um total de 5 estrelas

House Purchase - January 2025

I just want to say that Rebecca Mannion, Rebecca Coles and Billy Makin did a great job in representing us on the sale of our old home and the purchase of our new home. As a client, you don't always realize how hard your conveyancing team are working behind the scenes on your behalf but I can say with certainty they really fight your corner and it was a pleasure dealing with each of them. They were friendly, professional, communicated well and I will be recommending them to anyone I know who needs a conveyancing team they can trust.

3 de janeiro de 2025
Avaliação não solicitada
logotipo da AFG LAW

Resposta da AFG LAW

Hi Susan, thank you for taking the time to leave the team such a wonderful review. They will be delighted to hear how happy you were with the service provided. Thanks again!

Avaliado com 2 de um total de 5 estrelas

Conveyancing

We engaged AFG Law (specifically Abigail and Greg) for conveyancing services and found the service to be pretty average, seemingly standard among conveyancing solicitors.

What truly left a sour taste, however, was their overall communication and tone when dealing with us, their clients. For a company that relies on client revenue (and keeping those clients for future legal requests) I'd have expected a stronger focus on building a positive client relationship, which can be easily achieved through respectful and courteous communication.

Some of the interactions were rude, dismissive, and outright patronising. One email in particular stands out that we received from Greg, managing director, which was not only rude but also added unnecessary stress to an already challenging situation. I'd also question whether he would have sent the same email to a male client.

We would not recommend using AFG Law for conveyancing.

13 de setembro de 2024
Avaliação não solicitada
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Resposta da AFG LAW

Hi Katie, thank you for taking the time to leave a review. We are sorry that you were not happy with the service provided by our team. It's upsetting to hear that you felt the customer service provided was not up to standard as our team did our best to accommodate all requests made, and in a constructive manner. Please could you reach out to us on marketing@afglaw.co.uk to explain what went wrong?

Avaliado com 5 de um total de 5 estrelas

A very professional conveyancing…

A very professional conveyancing process, handled by Carl Fletcher and his team. Helped to overcome a few difficulties at the end very smoothly. Thank you.

18 de outubro de 2024
Avaliação não solicitada
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Resposta da AFG LAW

Hi Eamonn, thanks for taking the time to leave such a fantastic review. The team greatly appreciated your feedback. Thank you!

Avaliado com 1 de um total de 5 estrelas

Clueless

Made an appointment to meet with solicitor in their offices in Cheadle - waited and waited but were then told he had mistakenly thought our meeting was in Bolton, then told to wait until he came over to meet us. After 40 minutes further, were told he had gone to Bury by mistake! - walked away because if they cant get these things right, I would not trust them with a complicated legal situation?

8 de novembro de 2024
Avaliação não solicitada
logotipo da AFG LAW

Resposta da AFG LAW

Hi Mark, thank you for taking the time to leave this review. We are sorry that you felt let down by the team on this occasion - customer service is incredibly important to us as a firm so we truly apologise for the mix up. Please can you get in contact with us on marketing@afglaw.co.uk so we can discuss this further.

Avaliado com 5 de um total de 5 estrelas

Highly recommended AFG

Highly recommended AFG. Rebecca Mannion, Rebecca Coles and Billy Makin worked very hard at my parents Sale and Purchase. They communicated with us really well throughout the process and we felt they were working in our best interests at all times.

30 de outubro de 2024
Avaliação não solicitada
logotipo da AFG LAW

Resposta da AFG LAW

Hi Jeanette, thank you for taking the time to leave such a great review - we will make sure to pass on your positive feedback to Rebecca M, Rebecca C and Billy, who will really appreciate your kind words.

Avaliado com 5 de um total de 5 estrelas

I have just sold my first house with…

I have just sold my first house with AFG Law and Billy was the solicitor responsible for my sale. I couldn’t recommend Billy more, he was there with help and advice every step of the way. Five star service.

25 de outubro de 2024
Avaliação não solicitada
logotipo da AFG LAW

Resposta da AFG LAW

Hi, thanks for taking the time to leave such a great review - we are sure Billy will be delighted to know how happy you are with the service provided. Thank you!

Avaliado com 5 de um total de 5 estrelas

Highly recommend AFG Law

I highly recommend Becky Mannion, Bec Coles, and Billy Makin. They made the home-buying process incredibly smooth and efficient, with no lengthy delays. I would definitely choose their services again in the future.

25 de outubro de 2024
Avaliação não solicitada
logotipo da AFG LAW

Resposta da AFG LAW

Hi Ella, thanks for taking the time to leave such a fantastic review. We will pass on your appreciation to the team who will be delighted to receive this feedback. Thank you!

Avaliado com 1 de um total de 5 estrelas

Do not touch with a barge pole!!!

If you want anything done in an efficient & timely manner…these cowboys are not the ones to use. Go elsewhere! Still waiting for a simple transaction that should have taken a few weeks to be finally completed 5+ months later. Completely incompetent & couldn’t do anything with any haste if their lives depended on it. Avoid at all costs!!

I can't reply to the response from AFG Law, but it is definitely the correct company...we had the displeasure of dealing with Greg & Abigail. If we'd actually been the customer paying them...we'd have fired them, unfortunately we were on the receiving end of their lack of care.

9 de setembro de 2024
Avaliação não solicitada
logotipo da AFG LAW

Resposta da AFG LAW

Hi Claire, unfortunately we don't think you have left a review for the correct business here. We have tried to get in touch with you to verify the experience but cannot reach you. Please email us at marketing@afglaw.co.uk

Avaliado com 1 de um total de 5 estrelas

This firm data breach after being…

This firm data breach after being involved in a dispute. I have complained to the SRA about this organisation data breaching. Very poor on GDPR regulations!

28 de agosto de 2024
Avaliação não solicitada
logotipo da AFG LAW

Resposta da AFG LAW

Hi Marie, thanks for taking the time to leave a review. We are sorry that you feel your dispute was not handled the way you would have liked. Unfortunately, due to conflict in the services we provide as a Firm, against the services requested by you regarding the dispute, our team was unable to help on the matter. Please feel free to reach out to marketing@afglaw.co.uk if you need further clarity on the issue as we are more than happy to expand.

Avaliado com 5 de um total de 5 estrelas

There is total exemplar professionalism…

There is total exemplar professionalism across the whole of Bolton's AFG team with the standouts being Rebecca and Billy...thank you so much for making the sale of our property as smooth and stress free as possible. Anyone who asks me for a recommendation I will be mentioning AFG and Rebecca and Billy's names.

25 de agosto de 2024
Avaliação não solicitada
logotipo da AFG LAW

Resposta da AFG LAW

Hi Michael, thanks for taking the time to leave such a great review. We really appreciate it and are so glad you are happy with the service provided - we will pass on your praise to Rebecca and Billy. Thanks again!

Avaliado com 5 de um total de 5 estrelas

Sale of late mothers property

Always available. Dealt with everything efficiently but with warmth. Just got the job done with no fuss and anguish. Fully explained each move and just gave you confidence that everything would be alright

12 de agosto de 2024
Avaliação não solicitada
logotipo da AFG LAW

Resposta da AFG LAW

Hi Ron, thanks for taking the time to leave our team such a lovely review! We will pass on your feedback to the relevant department.

Avaliado com 5 de um total de 5 estrelas

Efficient

AFG have been most informative and efficient throughout my house purchase process. I was kept appraised of developments,and was always in the picture as it were. I would reccomend AFG law to anybody looking for an excellent service.

19 de julho de 2024
Avaliação não solicitada
logotipo da AFG LAW

Resposta da AFG LAW

Hi Mike, thanks for taking the time to leave such fantastic feedback, we really appreciate it!

Avaliado com 5 de um total de 5 estrelas

AFG has been very good in sorting out…

AFG has been very good in sorting out our sales and purchasing our new home
They responded quickly to queries
And have been very professional throughout special thanks to Rebecca Billy and
Rebecca M

5 de julho de 2024
Avaliação não solicitada
logotipo da AFG LAW

Resposta da AFG LAW

Hi Paul, we really appreciate you taking the time out of your day to leave us such a good review! We will pass on your thanks to Rebecca B and Rebecca M.

Avaliado com 5 de um total de 5 estrelas

Superb service

Superb service. Great support in a house sale. From start to finish, with some challenges along the way that they quickly resolved and supported us on sorting. I would highly recommend this company and will use them again if we need to. Thank you

18 de junho de 2024
Avaliação não solicitada
logotipo da AFG LAW

Resposta da AFG LAW

Hi Jen, we really appreciate you taking the time out of your day to leave us such a good review!

Avaliado com 5 de um total de 5 estrelas

Excellent professional company

My brother and I were very grateful for the professional legal assistance with the property conveyancing of our property. We appreciated the expertise of Rebecca Coles the Conveyancing Executive and Billy Makin the Conveyancing Assistant during the sale of our property. It was very reassuring that we were able to contact Rebecca and Billy with any queries we had during the conveyancing of our property and both Rebecca and Billy were excellent at communicating and providing us with updates. We had various queries from the buyers solicitor's which Rebecca Coles diligently resolved and responded to. We were also grateful to Rebecca for phoning us both to discuss the Contract and Transfer for the sale of our property and she went through all the legal details with us and ensured that we were happy with everything before exchanging contracts. Billy provided us with regular updates on the day of completion which were most helpful. Thank you for providing such an excellent service.

23 de abril de 2024
Avaliação não solicitada
logotipo da AFG LAW

Resposta da AFG LAW

Hi Alastair, thank you for taking the time to write such a fantastic review! We have passed on your thanks to the team!

Avaliado com 5 de um total de 5 estrelas

Amazing experience

I had a purchase with Carl and Laura and what an amazing experience that was. It literally felt like the whole thing lasted 5 seconds. They are so fast at replying. Always with give a straight answer of what is the update and every easy to talk to as well! I will highly recommend them both! Thank you so much for all your work, you have been truly amazing.

19 de abril de 2024
Avaliação não solicitada
logotipo da AFG LAW

Resposta da AFG LAW

Hi Kamila, thank you for taking the time to write such a fantastic review! We have passed on your thanks to Carl and Laura.

Avaliado com 1 de um total de 5 estrelas

Discourteous- clearly uninterested in new business

Recommended to us by another local firm. My sister-in-law has called them 4 times now (3 times today) and no-one has had the decency to call after promising they would. Business lost. The 1 star reviews are clearly correct.

27 de março de 2024
Avaliação não solicitada
logotipo da AFG LAW

Resposta da AFG LAW

Hi Bec, we are so sorry to hear you have been disappointed by the service provided. Please contact us on marketing@afglaw.co.uk so we can try to resolve the issue.

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