It would be nice if the Sender's name is included when we send out funds. When money is received at the other end, beneficiary DO NOT KNOW who sent them the money. Your competitors offer this service.... Ver mais
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Veja o que dizem as avaliações
Good rate and fast service. However there is need for improvement. Your competitors are also smart. Right now their rate better than yours and they are more customer fo us oriented.
My transactions are fast and easy.Relable. But think of upgrading yr exchange rate cos I was told other companies rate is better but I don't want to change till I get facts
I love this company but I'm mad about them disbanding the credit building portion so I tend to not use this as much as I used to now
Detalhes da empresa
Escrito pela empresa
Send and receive money instantly in minutes. Best exchange rates, with no-fee transfers. Safely send money around the world.
Informações de contato
Estados Unidos
- Hello@afriex.co
- afriex.co
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer Satisfaction is high priority!
Although I was having difficulty with setting up payments to my wallet after issues with etransfer funding; the customer care team was always responsive and on top of trying to work to get the difficulties sorted out until success was achieved. Afriex truly has customer satisfaction as a top priority and I appreciated the respect with which I was treated during the whole process. Glad to say, that in the end, I am again able to send funds overseas to my friend. The date the issues commenced was February 5th and all was finally resolved by February 15th.
Remittances are quick
Usually they are very quick to accomplish the transaction and other times is slower than it should be. There seem to be certain quirks with this app where it logs itself out on its own other than that it's a pleasant, quick experience for most remittances.
The process of sending money to family…
The process of sending money to family and friends has been streamlined so well by Afriex that I haven’t used another site in over two years. The customer service is up to standard as well. Whenever I have had to call with a question the representative has been on point.
TRANSACTIONS ARE EASY
TRANSACTIONS ARE EASY. MONIES ARE DELIVERED INSTANTLY. THERE ARE NO FEES/CHARGES.
Great customer service!!!
Everything is good so far
Everything is good so far. Good job.
This is a very disappointing network
This is a very disappointing network. I send $150 to the account since Feb 11 and today is Feb 14, the money has not reflected. The money has left my bank, my bank have sent it to the Afriex etransfer email and they're telling me to be patient. This is frustrating, I don't trust this Afriex. I just pray I get my $150 back and will stop using them. Simple I give zero star
Fast quick accurate with on money…
Fast quick accurate with on money movement fast
Quick service
Consistency and reliability
Consistency and reliability
This is a very user friendly app and…
This is a very user friendly app and site...
I have never had any issues and the transfers are always done swiftly and seemlessly
It’s great.
My exxperience show how powerful s ur…
My exxperience show how powerful s ur customer support
Totally Fast
I am so so grateful to have Afriex…
I am so so grateful to have Afriex because they are very consistent and very helpful when something doesn’t sit right. I have been telling family members about the app so we can all send funds through the app here in the USA. Thank you so much Afriex for being awesome and for not giving up on me when I needed you all the most.
The approval time for money deposits is…
The approval time for money deposits is excessive, sometimes taking almost an entire day. Emergencies can arise, and a person in the hospital may require urgent funds for treatment. If this process could be expedited, it would be greatly appreciated. Thank you.
I have a great experience with…
I have a great experience with Afriex...my money that I send gets deposited fast in my family account..I have no problems with Afriex. Donna Spivey
There's some level of falsehood with…
There's some level of falsehood with their rates. They show one thing and credit another less amount to the recipient. They promised cashback on the first transfer, but they didn’t deliver.
Sometimes transactions are DECLINED for…
Sometimes transactions are DECLINED for unknown reasons which is frustrating
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