Afrocenchix Avaliações 1.102

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My afro hair craves moisture and these products deliver all without too much oily build up. I am using the oils, Nourish and Restore oils on a daily basis. These products are aptly named, my hair does... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been using Afrocenchix products for over 3 years now.The products smell amazing and help me and my 3 daughters maintain our afro hair. There are always great deals to take advantage of. Duri... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Your product was recommended by a friend who uses your products on her natural hair. I love the smell of your products the way it makes my coiled hair shine and keep it's curls and the LOC system whic... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Great, natural, quality products, fast delivery, nice packaging. My only criticisms: 1. The dispenser pump for the hair oil is sometimes difficult to unlock. 2. The Moisture Locking hair oil bott... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Produtos de Beleza
  2. Loja de Produtos de Beleza
  3. Produtor de Cosméticos
  4. Fábrica de Cosméticos
  5. Loja de produtos para cabelo
  6. Centro de Saúde e Beleza

Sobre Afrocenchix

Escrito pela empresa

Afrocenchix: Making Natural Simple

In 2008, Afrocenchix embarked on a mission to discover the ideal, health-conscious, and user-friendly products for Afro Hair. Recognizing the uniqueness of every curl, coil, and kink, we curated a line of vegan products that seamlessly combine organic ingredients with the synergy of thorough research and personal hair experiences.

Our product range, spanning from sulphate-free cleansers to nourishing conditioners and innovative styling solutions, is meticulously crafted to nurture and safeguard Afro hair, regardless of its texture or type. We take pride in formulating products that align harmoniously with Afro hair's natural structure, facilitating the attainment of healthy, vibrant locks from root to tip.

Beyond offering exceptional products, Afrocenchix has cultivated a community centred on self-love and empowerment. We firmly believe that embracing one's natural hair is a compelling declaration of self-acceptance and pride. Serving as a platform that honours the versatility of natural hair, Afrocenchix is dedicated to supporting individuals throughout their unique hair journeys, whether they prefer coils, braids, afros, or protective styles.

At the core of Afrocenchix is a commitment to sustainability. Each product reflects our dedication to minimising environmental impact through eco-friendly packaging and ethical sourcing practices.

Join us in celebrating the beauty of natural hair and the joy of embracing your authentic self. Experience the essence of natural hair care with Afrocenchix – where science, nature, and community intertwine to create a transformative journey.

SHOP NOW

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Makes a big difference to your hair…

Makes a big difference to your hair definitely worthwhile

23 de março de 2026
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Resposta de Afrocenchix

Thank you for your feedback, Simone!

We are so happy to hear that our products are making a big difference for your hair. Knowing that you find them "definitely worthwhile" means the world to us! Thank you for your wonderful support.

Avaliado com 4 de um total de 5 estrelas

Great service

Great service

9 de março de 2026
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Resposta de Afrocenchix

Thank you so much for the 5-star review! We are thrilled to hear that you had a great experience with our service. Your support means a lot to our team.

Avaliado com 5 de um total de 5 estrelas

Always a reliable and slick service

Always a reliable and slick service
Good packaging
Products always arrive undamage

4 de março de 2026
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Resposta de Afrocenchix

Thank you for the 5-star review! We're so glad to hear you've had such a reliable and slick experience with our service. It’s also great to know that our packaging is doing its job and your products are arriving in perfect condition every time.

Avaliado com 1 de um total de 5 estrelas

I loved your initial company outline…

I loved your initial company outline and thoughts, bought almost all the products (twice) for myself and my partner, under the illusion that it was natural, then read the ‘95%’ natural statement on the shampoo, and read the ingredients, and the shampoo and conditioner went straight in the bin. So disappointed and unhappy. Going through the other products and will bin if the ingredients are not natural.
Why tf do you add all the shit that is not natural. I don’t want anything ending in -iol or -nol in anything that touches my skin. I would prefer the shampoo to not be as foamy than for you to add a chemical foamer, saying nothing about the preservatives added.

27 de fevereiro de 2026
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Resposta de Afrocenchix

Thank you for your feedback and for your past support — we’re sorry to hear how disappointed you feel.

We would like to clarify that our formulations, including Swish Shampoo and Sheen Conditioner, have remained unchanged since we first launched. The ingredients you mentioned ending in “-iol” and “-nol” (such as Linalool or Geraniol) are not synthetic additives; they are naturally occurring components found within pure essential oils.

EU and UK labelling regulations require these to be listed individually to support customers with specific natural allergies. We also use safe, nature-identical preservatives, which are essential in water-based products to ensure product safety and stability.

We understand that ingredient preferences vary, and while we respect your perspective, we stand by the natural integrity and safety of our formulations.

Avaliado com 5 de um total de 5 estrelas

Easy order and good product

Easy order and good product

2 de março de 2026
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Resposta de Afrocenchix

Thank you for your feedback, Renato!

We are delighted to hear that you found the ordering process easy and are enjoying the product. We strive to make things as seamless as possible for our customers, and we appreciate your support!

Avaliado com 5 de um total de 5 estrelas

The order arrived in good time

The order arrived in good time. The scalp oil is excellent and promotes hair growth in my natural hair. Thank you.

3 de março de 2026
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Resposta de Afrocenchix

Thank you for your feedback, Juanita!

We are so happy to hear that our scalp oil is supporting your natural hair growth journey. Hearing about such great results really makes our day! We're glad it arrived in good time and we appreciate your support.

Avaliado com 1 de um total de 5 estrelas

The product is hard and unable to flow…

The product is hard and unable to flow from bottle. I plan to return it.

25 de fevereiro de 2026
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Resposta de Afrocenchix

Thank you for your feedback!

I am very sorry to hear about the issue with the product consistency. Please message us at info@afrocenchix.com so we can assist you with your return and make this right.

Avaliado com 5 de um total de 5 estrelas

Great scalp oil

Great scalp oil - makes my scalp less itchy and very comfortable 👏🏾👏🏾👏🏾

16 de fevereiro de 2026
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Resposta de Afrocenchix

Thank you for your feedback, Pat!

We are so happy to hear that our scalp oil is making such a difference for you! Keeping your scalp comfortable and itch-free is exactly what we aim for. We really appreciate the 👏🏾👏🏾👏🏾 and your support!

Avaliado com 3 de um total de 5 estrelas

delivery problems

delivery problems. Diffcult to get the product from the bottle .

6 de fevereiro de 2026
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Resposta de Afrocenchix

Thank you for your feedback, Carol!

We apologize for the delivery challenges and the difficulty with the packaging. We take your comments seriously as we strive to make our products as user-friendly as possible. Please reach out to our support team at info@afrocenchix.com so we can assist you with these issues right away.

Avaliado com 5 de um total de 5 estrelas

My hair has been waiting for Afrocenchix all my life.

My afro hair craves moisture and these products deliver all without too much oily build up. I am using the oils, Nourish and Restore oils on a daily basis. These products are aptly named, my hair does indeed feel nourished, and on the way to being restored to health and strength.

2 de fevereiro de 2026
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Resposta de Afrocenchix

Hi Dee,

Thank you so much for your kind words! We are absolutely thrilled to hear that your hair is feeling nourished and restored.

It’s wonderful to know that our oils are giving your afro hair the moisture it craves without the oily build-up. Reviews like yours make what we do so rewarding!

Happy styling!

Avaliado com 1 de um total de 5 estrelas

I was given a discount code which did…

I was given a discount code which did not work

26 de janeiro de 2026
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Resposta de Afrocenchix

Thank you for your feedback!

I am so sorry to hear that your discount code didn't work. Please send us an email at info@afrocenchix.com with the details of the code you were using, and we will be happy to assist you and resolve this right away!

Avaliado com 5 de um total de 5 estrelas

Excellent products

Excellent products, beautiful smell and effective. Also, promptly delivered.

5 de janeiro de 2026
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Resposta de Afrocenchix

Hi Melanie,

Thanks for the 5-star review! We're so glad your order arrived promptly and that you're loving the products.

Avaliado com 5 de um total de 5 estrelas

My favourite Spray moisturiser ,…

I have like using spray moisturiser for a while now. It makes my hair so soft and manageable. I love the smell.
Have recommended this to family and friends. Thank you

2 de janeiro de 2026
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Resposta de Afrocenchix

Thank you for your feedback!

We are so happy to hear that our spray moisturizer has become your favorite! There’s nothing better than hair that feels soft and manageable, and we’re thrilled you love the scent too. Thank you so much for recommending us to your family and friends—that is the highest compliment we could receive!

Avaliado com 5 de um total de 5 estrelas

Ive been watching this product for…

Ive been watching this product for months and watching the ads then i saw the loc system so i decided its time and im so grateful i wish i had got before hand the spray is brilliant doesnt dry out my locs at all the rest of the product is just as good thank you 🙏🏽

13 de janeiro de 2026
Avaliação não solicitada
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Resposta de Afrocenchix

Thank you for your feedback, Corrine!

We are delighted that our products lived up to your expectations! We designed our Loc System specifically to provide lasting moisture, so hearing that the spray is "brilliant" for your locs is fantastic. Thank you for your patience and your kind words!

Avaliado com 5 de um total de 5 estrelas

It’s fantastic

Great products my hair has grown

30 de dezembro de 2025
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Resposta de Afrocenchix

Thank you for your feedback, Sam!

We are absolutely thrilled to hear that your hair has grown! There is nothing we love more than hearing that our products are helping our customers reach their hair goals. Keep up the great work with your routine!

Avaliado com 5 de um total de 5 estrelas

Ordering was simple

Ordering was simple, the product arrived in under two weeks, and the quality is excellent!

10 de janeiro de 2026
Avaliação não solicitada
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Resposta de Afrocenchix

Thank you for your feedback, Andrea!

We love hearing that everything from the order process to the delivery worked perfectly for you! It’s fantastic that you’re pleased with the quality of your new products. Thank you for choosing Afrocenchix!

Avaliado com 5 de um total de 5 estrelas

I was very impressed with the prompt…

I was very impressed with the prompt response to my enquiry.

23 de dezembro de 2025
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Resposta de Afrocenchix

Thank you for your feedback, Elaine!

We’re so happy we could help! Providing quick and helpful responses is a top priority for us, and we appreciate you taking the time to let us know we hit the mark.

Avaliado com 1 de um total de 5 estrelas

Did not receive product I ordered

Did not receive product I ordered, emailed notifying them, no email back after two days.

23 de dezembro de 2025
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Resposta de Afrocenchix

We apologize for the inconvenience. Your order left our facility on the 23rd, and tracking details were emailed to you then. Please check your spam or junk folders if you cannot find our messages. We have also responded to your two recent emails and are awaiting your reply. Thank you for your continued patience.

Avaliado com 5 de um total de 5 estrelas

Afrocenchix products recommended by friend

Your product was recommended by a friend who uses your products on her natural hair. I love the smell of your products the way it makes my coiled hair shine and keep it's curls and the LOC system which holds the moisture in my hair because with other products my hair used to dry up after several hours. I would definitely recommend your products.

12 de dezembro de 2025
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Resposta de Afrocenchix

Thank you for your feedback, Vivienne!
We are so happy your friend recommended us to you! It’s wonderful to hear that the LOC system is keeping your curls moisturized and shiny throughout the day. We know how frustrating dry hair can be, so we're thrilled you’ve found a routine that truly works for your coils!

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