After.com Avaliações 1.264

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My experience with After. Com was absolutely wonderful! It was the most pain free process I have gone through. The staff were friendly and caring and efficient. They were expedient and made my trying... Ver mais

Avaliado com 5 de um total de 5 estrelas

In a time of extreme grief, Kaitlyn managed the care of our beloved son and brother with a compassion, kindness, and professionalism, that surpassed excellence. Kaitlyn went ABOVE and BEYOND the stand... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was so pleased with After.com, they assisted me through the whole process, I didn’t have to worry about anything, all the representatives that assisted me through my Great loss were Awesome. I highl... Ver mais

Avaliado com 5 de um total de 5 estrelas

They took care of everything for me from the start to the end, including getting ahold of everybody afterwards that needed a death certificate for me. Their customer service was above and beyond. They... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Funerária
  2. Crematório
  3. Seguradora de Funerais
  4. Corretora de seguros
  5. Necrotério

Sobre After.com

Escrito pela empresa

After.com is the new home for funerals. We help families arrange and pre-plan simple cremations online in minutes with affordable, upfront pricing and absolutely no hidden costs or markups. Ever. We’re far from traditional, but we offer the same services and have the same licenses and credentials as traditional funeral homes. Our internet-first experience saves you time, money and energy for what matters—celebrating the life of your loved one.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 28% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Exceptional service

Our advocate Kayt was caring and supportive. She was communicating often and answered any questions I had, even if she didn’t have the answer, she would find answers. I highly recommend using this company!

11 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Audrey was fantastic

Audrey was fantastic. She took the time to call me, answered all of my questions with clarity, and most importantly, she was incredibly patient. I had been out of work for a while, and she understood my situation without pressure. She waited until I was truly ready to make a commitment. Audrey is a true professional, and I’m very grateful for her support.

9 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Easy, Compassionate, & Knowledgeable

I appreciated that I dealt with knowledgeable people who were able to answer all of my questions and made the whole process easy. Eric and Cole both took the time to make sure that my concerns were addressed and that I purchased what I would need, without any attempts to try to sell me more. My husband & I now both have peace-of-mind that when the time comes, our loved ones will be able to navigate our next steps with one phone call. This process truly could not have been any easier.

8 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

After is an amazing company to deal with.

The entire experience with After has been nothing short of excellent. From the first phone call to the delivery of my loved one, each step of the way was clear and I was notified of each step and how long it would take. Isaac was a pleasure to deal with and answered my questions and supported me completely. I highly recommend After to anyone looking for their services. The price was very reasonable and service impeccable!

8 de julho de 2025
Avaliado com 1 de um total de 5 estrelas

The worst experience ever they lied all…

The worst experience ever they lied all the way they don’t inform u that over $480something $ will be given to some ins com for nothing besides the cremation price but they don’t tell u that and to get your refund if pure hell and still trying to get my money back been sending a cancellation letter since July 2nd they said that it takes 3 to 5 days for them to get

1 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Audrey was very helpful n professional…

After serching for months to match for what I wanted n best deal for my need I finally came across after.com n offer the best deal for my need n spoke to genlie lady Audrey in which was very helpful n professional n explain every detail I needed to know thank you Audrey n will recommend to my friends n family after. com thk Daniel

2 de julho de 2025
Avaliado com 1 de um total de 5 estrelas

There should be some kind of customer…

There should be some kind of customer online portal to see where I stand with payments sent and still owed. I have had much difficulty chasing someone down to send me the contract paperwork. As it stands they withdrew some money from my account for payment, but only one time, and Im sure I still owe more. I have little confidence in this company that my wishes will be fulfilled It is very difficult for me to contact anyone at any time who. can answer my questions

1 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

After.com

Yes I felt that working with After.com was very easy and a professional way to have you're loved ones handled as far as cremation goes. Audrey made the whole process stress- free via video chat and had the feeling like I was cared about as a customer. Will recommend

25 de junho de 2025
Avaliado com 4 de um total de 5 estrelas

Problems with receiving Death Certificates

Over all, the experience was good. However, I never received the death certificates, not the one included with the package price or the 4 extra ones I paid for. I had to go through Vital Statistics to order them and received those in 2 days. Not sure what the problem was with After.com getting them, but after a month of waiting I asked to be refunded for the 4 extra ones I had purchased. Coby tried helping with this, but I finally had to speak to a supervisor who was able to help. I requested the refund on 4-28-25, got the run around until 6-15-25 when the supervisor (Brittany) took care of it. I received the refund the next day. Thank God this is finally over.

10 de abril de 2025
Avaliado com 1 de um total de 5 estrelas

The worst experience I ever could have…

The worst experience I ever could have imagined in dealing with a loved one's final rest. The After.com staff couldn't be bothered to respond in a timely fashion with accurate information. They had no sense of urgency, and dragged out the final disposition until I finally went to a local funeral home that was a little more expensive, and well worth the money to have people be responsive, compassionate, and just competent. The money that could have been saved with after.com wasn't worth the hassle and traumatic experience every time I spoke with them.

27 de março de 2025
Avaliação não solicitada
logotipo da After.com

Resposta de After.com

We're truly sorry to hear that your experience with After did not meet your expectations, and we want to sincerely acknowledge the frustration and pain you felt during an already difficult time. Losing a loved one is never easy, and we deeply regret that your experience with us added additional stress.

We take full responsibility for the frustration you felt, and we hear your concerns. In Oregon, there are legal requirements we must follow when it comes to Next of Kin rights and Power of Attorney documentation. These laws are in place to protect families and ensure we’re acting within legal bounds. We did our best to communicate these requirements early on, but we understand how complicated and frustrating the process can feel in the moment.

While we wish the experience had been smoother for you, we’re grateful you shared your feedback. It helps us reflect on and continue to improve how we serve families during such sensitive times.

Avaliado com 5 de um total de 5 estrelas

The Perfect Agent

The agent explained the product thoroughly and clearly.
My queries were answered clearly and without hesitation. The agent was professional, knowledgeable, helpful and pleasant.

17 de junho de 2025
Avaliado com 5 de um total de 5 estrelas

My grandfather was put on hospice

My grandfather was put on hospice. I called to set up arrangements on behalf of my mother. From the moment I spoke with their staff they were so patient and understanding. Once my grandfather passed my family and I was so thankful for their service. The process was easy on us. At a time that was full of grief we were thankful they were able to take care of the whole process. Recommending to other people.

5 de maio de 2025
Avaliação não solicitada

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