My experience with After. Com was absolutely wonderful! It was the most pain free process I have gone through. The staff were friendly and caring and efficient. They were expedient and made my trying... Ver mais
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Veja o que dizem as avaliações
In a time of extreme grief, Kaitlyn managed the care of our beloved son and brother with a compassion, kindness, and professionalism, that surpassed excellence. Kaitlyn went ABOVE and BEYOND the stand... Ver mais
I was so pleased with After.com, they assisted me through the whole process, I didn’t have to worry about anything, all the representatives that assisted me through my Great loss were Awesome. I highl... Ver mais
They took care of everything for me from the start to the end, including getting ahold of everybody afterwards that needed a death certificate for me. Their customer service was above and beyond. They... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre After.com
Escrito pela empresa
Informações de contato
733 Technology Ave Suite E3100, 84097, Orem, Estados Unidos
- 1-844-905-2639
- support@after.com
- after.com
Respondeu a 28% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Zane was very patient and helpful very…
Zane was very patient and helpful very knowledgeable I really needed the help after.com gave me at this very needed time
Thank you for being there to help our
Family
Jake was extremely helpful answering…
Jake was extremely helpful answering all of my questions. He was very understanding of our situation and did not try to up sell. He listened to what our needs and wants are.
Exceptional service
Our advocate Kayt was caring and supportive. She was communicating often and answered any questions I had, even if she didn’t have the answer, she would find answers. I highly recommend using this company!
Audrey was fantastic
Audrey was fantastic. She took the time to call me, answered all of my questions with clarity, and most importantly, she was incredibly patient. I had been out of work for a while, and she understood my situation without pressure. She waited until I was truly ready to make a commitment. Audrey is a true professional, and I’m very grateful for her support.
Easy, Compassionate, & Knowledgeable
I appreciated that I dealt with knowledgeable people who were able to answer all of my questions and made the whole process easy. Eric and Cole both took the time to make sure that my concerns were addressed and that I purchased what I would need, without any attempts to try to sell me more. My husband & I now both have peace-of-mind that when the time comes, our loved ones will be able to navigate our next steps with one phone call. This process truly could not have been any easier.
After is an amazing company to deal with.
The entire experience with After has been nothing short of excellent. From the first phone call to the delivery of my loved one, each step of the way was clear and I was notified of each step and how long it would take. Isaac was a pleasure to deal with and answered my questions and supported me completely. I highly recommend After to anyone looking for their services. The price was very reasonable and service impeccable!
The worst experience ever they lied all…
The worst experience ever they lied all the way they don’t inform u that over $480something $ will be given to some ins com for nothing besides the cremation price but they don’t tell u that and to get your refund if pure hell and still trying to get my money back been sending a cancellation letter since July 2nd they said that it takes 3 to 5 days for them to get
Jake did an excellent job
Jake did an excellent job, unfortunately, I forgot I had donated my body to science I do not need this service and cancelled.
Audrey was very helpful n professional…
After serching for months to match for what I wanted n best deal for my need I finally came across after.com n offer the best deal for my need n spoke to genlie lady Audrey in which was very helpful n professional n explain every detail I needed to know thank you Audrey n will recommend to my friends n family after. com thk Daniel
That you cared enough to keep my family informed about the whole process
The staff was caring and kept everything professional during our time of grief
There should be some kind of customer…
There should be some kind of customer online portal to see where I stand with payments sent and still owed. I have had much difficulty chasing someone down to send me the contract paperwork. As it stands they withdrew some money from my account for payment, but only one time, and Im sure I still owe more. I have little confidence in this company that my wishes will be fulfilled It is very difficult for me to contact anyone at any time who. can answer my questions
Brock and Jackson were very helpful
Brock and Jackson were very helpful. Brock answered all our questions, making the process easy and not stressful. Thank you both.
After.com
Yes I felt that working with After.com was very easy and a professional way to have you're loved ones handled as far as cremation goes. Audrey made the whole process stress- free via video chat and had the feeling like I was cared about as a customer. Will recommend
Great Service, affordable package Plans
My agent was extremely nice, and patient with me.he explained the plans I was interested in hearing about clearly. I had been wanting to purchase a plan, and the one I chose was perfect for me.
Problems with receiving Death Certificates
Over all, the experience was good. However, I never received the death certificates, not the one included with the package price or the 4 extra ones I paid for. I had to go through Vital Statistics to order them and received those in 2 days. Not sure what the problem was with After.com getting them, but after a month of waiting I asked to be refunded for the 4 extra ones I had purchased. Coby tried helping with this, but I finally had to speak to a supervisor who was able to help. I requested the refund on 4-28-25, got the run around until 6-15-25 when the supervisor (Brittany) took care of it. I received the refund the next day. Thank God this is finally over.
The worst experience I ever could have…
The worst experience I ever could have imagined in dealing with a loved one's final rest. The After.com staff couldn't be bothered to respond in a timely fashion with accurate information. They had no sense of urgency, and dragged out the final disposition until I finally went to a local funeral home that was a little more expensive, and well worth the money to have people be responsive, compassionate, and just competent. The money that could have been saved with after.com wasn't worth the hassle and traumatic experience every time I spoke with them.

Resposta de After.com
The Perfect Agent
The agent explained the product thoroughly and clearly.
My queries were answered clearly and without hesitation. The agent was professional, knowledgeable, helpful and pleasant.
My grandfather was put on hospice
My grandfather was put on hospice. I called to set up arrangements on behalf of my mother. From the moment I spoke with their staff they were so patient and understanding. Once my grandfather passed my family and I was so thankful for their service. The process was easy on us. At a time that was full of grief we were thankful they were able to take care of the whole process. Recommending to other people.
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