I ordered some very expensive custom made diamond studs from this company. The backing was a bit smaller than expected however Albie was extremely helpful in providing a solution for me. I am so pl... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Had to wait a couple of weeks for the order as it wasnt in stock, however it arrived and its excellent! Really highly recommend.
I was recommended to your company by a relative. Your products on the website are high quality and the cost of items very competitive and in fact well worth it. My item I purchased was within a... Ver mais
A empresa respondeu
Some of the best customer service I have ever had , wife is chuffed with the bracelet . Really happy with everything and would recommend them anyday.
A empresa respondeu
Detalhes da empresa
- Joalheria
- também em
- Designer de jóias
Escrito pela empresa
Please visit our online store at AfterDiamonds.co.uk to browse our diamond jewellery and see the quality and value for yourself.
Escrito pela empresa
- What Does After Diamonds Offer?
- We believe everyone should be able to own and enjoy beautiful diamond jewellery. Our mission is to make owning exceptional authentic diamond jewellery a reality with our UK-designed and handcrafted collections. We started After Diamonds to offer high-quality diamond jewellery at accessible prices. We have chosen to use lab-created diamonds in our jewellery to offer the best value in diamond jewellery. Lab-created diamonds are chemically, physically, and optically identical to mined diamonds, but they are created in a laboratory rather than dug out of the ground. This means that lab-created diamonds are more environmentally friendly and ethically responsible than mined diamonds, as they do not require the same resource extraction and labour. In addition to their ethical and environmental benefits, lab-created diamonds also offer excellent value for money. With After Diamond’s jewellery, you can expect to buy larger diamonds of higher quality than your budget would allow when choosing natural diamond jewellery. Because they are created in a controlled environment, laboratory-created diamonds are more consistent in quality than mined diamonds, which can vary widely in terms of clarity, colour, and other characteristics. You can be confident that you are getting a high-quality diamond when you purchase lab-created diamond jewellery from After Diamonds. At After Diamonds, we are dedicated to offering our customers the best possible shopping experience, and we stand behind the quality of our diamond jewellery with a lifetime workmanship guarantee. If you have any questions or concerns, please do not hesitate to contact us. We will be happy to help you find the perfect piece of diamond jewellery to suit your needs and budget.
- First Impressions Matter!
- Based in the UK, we offer our diamond jewellery worldwide. All deliveries are free and fully insured. Since first impressions count, when you choose jewellery from our collections, your order will be sent to you in our exquisite distinctive packaging. Before opening the box, After Diamonds jewellery will make you happy!
Informações de contato
107-111 Fleet Street, EC4A2AB, London, Reino Unido
- 020 8191 2078
- help@afterdiamonds.co.uk
- afterdiamonds.co.uk
4,8
Excelente
609 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service and product is top…
Excellent service and product is top drawer
18 de dezembro de 2025
Resposta da After Diamonds
Thank you for your great review. We are delighted to hear that you were happy with the service and that the product was top drawer.
After Diamonds Team
Excellent product and fast delivery
11 de dezembro de 2025
Resposta da After Diamonds
Thank you for your review. We are really pleased to hear that you were happy with the product and the fast delivery.
After Diamonds Team
Resposta da After Diamonds
Thank you for your review. We are pleased to hear that you felt the product offered good value for the price.
After Diamonds Team
Beautiful product
Beautiful product, great communication and delivered exactly when you said it would
17 de dezembro de 2025
Resposta da After Diamonds
Thank you for your lovely review. We are delighted to hear that you were happy with the product, the communication, and the delivery timing. Your feedback means a lot to our team.
After Diamonds Team
Lovely item and good communication
17 de dezembro de 2025
Resposta da After Diamonds
Thank you for your kind review. We are really pleased to hear that you were happy with the item and the communication throughout.
After Diamonds Team
Was a little nervous to start with…
Was a little nervous to start with as the ring I purchased didn’t have any reviews. I didn’t need to worry though. The whole process was really easy and the customer service from Miriam was just as exceptional as the quality of the ring!
Would highly recommend After Diamonds!
10 de dezembro de 2025
Resposta da After Diamonds
Thank you so much for your lovely review. We completely understand feeling a little nervous at first, so it is wonderful to hear that your experience turned out to be a positive one. We are delighted that the process was easy and that Miriam was able to provide exceptional service, along with a ring you are happy with.
Thank you very much for the recommendation.
After Diamonds Team
Excellent customer service
Excellent customer service. Kept me upto date on my purchase.
17 de dezembro de 2025
Resposta da After Diamonds
Thank you for your kind review. We are delighted to hear that you were happy with the customer service and that you were kept up to date throughout your purchase.
After Diamonds Team
The order process was so easy and…
The order process was so easy and delivery within the agreed time frame...
17 de dezembro de 2025
Resposta da After Diamonds
Thank you for your review. We are really pleased to hear that you found the ordering process easy and that your delivery arrived within the agreed time frame.
After Diamonds Team
Personal touch
Was notified immediately and personally that there would be a delay but assured it would arrive before Christmas which it did. And it is a beautiful piece of jewellery that the wife will love. Thank you!
8 de dezembro de 2025
Resposta da After Diamonds
Thank you so much for your lovely review. We are pleased to hear that you were kept informed about the delivery and that your jewellery arrived in time for Christmas. It is wonderful to know the piece is beautiful and that your wife will love it.
After Diamonds Team
Excellent customer service
Excellent customer service.
Item received as described.
8 de dezembro de 2025
Resposta da After Diamonds
Thank you for your review. We are really pleased to hear that you were happy with the customer service and that the item arrived exactly as described.
After Diamonds Team
Ordered a size to be made and arrived …
Ordered a size to be made and arrived in the time scale advised. Very pleased with the ring and fits perfectly.
10 de dezembro de 2025
Resposta da After Diamonds
Thank you for your kind review. We are delighted to hear that your ring arrived within the advised time frame and that you are pleased with both the fit and the quality.
After Diamonds Team
Delighted with purchase
My initial order was out of stock and Miriam kept in contact with me to give updates, I explained that I needed the bangle before a certain date and Miriam notified me of new stock and a guarantee it would be delivered on time and I am so happy with my purchase.
I would definitely use this company again a big thank you them.
10 de dezembro de 2025
Resposta da After Diamonds
Thank you so much for your lovely review. We are really pleased to hear that Miriam kept you updated throughout and was able to help ensure your bangle arrived in time. It is great to know you are so happy with your purchase, and we truly appreciate your kind words and your trust in us.
After Diamonds Team
Resposta da After Diamonds
Thank you for your lovely review. We are delighted to hear that you were happy with the service, the packaging, and that the item itself was superb.
After Diamonds Team
Beautiful jewellery
Beautiful jewellery. I asked if it could arrive for a particular day and it arrived in good time - would recommend
10 de dezembro de 2025
Resposta da After Diamonds
Thank you for your lovely review. We are really pleased to hear that you are happy with the jewellery and that it arrived in good time for the day you needed. Thank you very much for the recommendation.
After Diamonds Team
Kept your promise
10 de dezembro de 2025
Resposta da After Diamonds
Thank you for your review. We are really pleased to hear that we were able to keep our promise and deliver as expected. Your trust means a lot to us.
After Diamonds Team
Love the item we purchased
Love the item we purchased, was delivered sooner than expected.
10 de dezembro de 2025
Resposta da After Diamonds
Thank you for your lovely review. We are delighted to hear that you love your purchase and that it arrived sooner than expected.
After Diamonds Team
A Pretty Ring
It is a very pretty ring and it sparkles well. I am really pleased with my purchase
10 de dezembro de 2025
Resposta da After Diamonds
Thank you for your kind review. We are delighted to hear that you are really pleased with your purchase and that you love how the ring sparkles.
After Diamonds Team
I still haven’t received my order yet…
I didn’t receive my order but after diamonds has promptly contacted me very quickly to resolve my problem so very satisfied with how quick they were in contact with me to resolve my issue
8 de dezembro de 2025
Resposta da After Diamonds
Thank you for your review. We’re sorry to hear that your order has not yet arrived.
We were disappointed to see the one-star review, as we weren’t contacted at any point to let us know there was an issue with the delivery, which would have allowed us to resolve this much sooner. According to the tracking, the item has been held at a Royal Mail sorting office since 9 December.
Royal Mail is a separate third-party courier that we use, and while delays are outside of our direct control, we are always happy to assist and resolve any issues when we’re made aware of them. If the item has still not arrived, we are more than happy to arrange a replacement to be sent out.
We have attempted to contact you directly and would appreciate the opportunity to resolve this for you.
After Diamonds Team
disappointed
My order took a long time to arrive, i had to chase. When received i was disappointed with the size of the stones. so small.
11 de dezembro de 2025
Avaliação não solicitada
Resposta da After Diamonds
Thank you for taking the time to leave your review. I am really sorry to hear that you were disappointed with your experience, and I would like to reach out to see if we can make things right for you.
I can see from your order timeline that your earrings were delivered at around the 3 week mark. At the time of purchase, we did explain that the item was not in stock and would need to be hand crafted, which typically takes around 2 to 3 weeks. We completely understand that waiting can be frustrating, and I am sorry if it felt longer than expected.
I am also sorry to hear that the size of the stones was not what you were hoping for. We understand that buying jewellery online can be difficult, which is why we offer a 30-day returns policy. We never want a customer to feel stuck with an item they do not love.
We would really welcome the opportunity to exchange your earrings for a larger pair, or alternatively arrange a refund if you would prefer.
We have reached out via email to rectify this for you.
After Diamonds team
Lovely ring
8 de dezembro de 2025
Resposta da After Diamonds
Thank you for your review. We are so pleased to hear that you are happy with your ring.
After Diamonds Team
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