CUIDADO. Compré una oferta de prueba por 14 € en febrero y, sin previo aviso claro, me han cargado 44,90 € adicionales. Es una suscripción oculta que no acepté de forma explícita. Al reclamar, se nieg... Ver mais
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Veja o que dizem as avaliações
I feel I’ve been absolutely ripped off with these products from ageless. Pressure sales and incredibly expensive products that do not deliver. The recovery night cream is not good at all … it’s... Ver mais
A empresa respondeu
Tiffany was professional n polite. You must be very specific so she can create a foundation. Am neutral at this point as I didn’t get a fashion piece useful for August and won’t hear from her for anot... Ver mais
A empresa respondeu
It’s a scam. I took their quiz on Facebook, they sent an email with the object “The results are in” but instead by following the link I was redirected to a page with an “offer” to buy their plans. I o... Ver mais
A empresa respondeu
1,8
Ruim
176 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
CUIDADO
CUIDADO. Compré una oferta de prueba por 14 € en febrero y, sin previo aviso claro, me han cargado 44,90 € adicionales. Es una suscripción oculta que no acepté de forma explícita. Al reclamar, se niegan a devolver el dinero con excusas técnicas, diciendo que 'me avisaron en un email de bienvenida' después de haber pagado. Esto es una falta total de transparencia y una práctica comercial abusiva. He cancelado el pago recurrente y no pararé hasta recibir el reembolso. ¡No compren aquí si no quieren cargos sorpresa!"
16 de março de 2026
Avaliação não solicitada
They talk about a "trial period"
They talk about a "trial period". I canceled within an hour of signing up. I was still charged $14.49! Very confusing verbiage.
Bad company! DO NOT USE!
16 de janeiro de 2026
Avaliação não solicitada
Automatic conversion to an expensive…
Automatic conversion to an expensive membership after a trial membership and impossible customer service to cancel and get a refund. Do not use this service when there are so many more reputable services out there.
12 de janeiro de 2026
Avaliação não solicitada
I fell for the pitch. It's a scam.
I fell for the pitch and even accepted the charge after my CC alert. But the $29 fee was just the start. I was immediately hit with another $10 charge and then an $89 charge!
30 de dezembro de 2025
Avaliação não solicitada
Buyer BEWARE FRAUD
Buyer BEWARE If I could i give no stars. I was charged $99.99 for nothing I did not receive any thing, not even an email from this company. A big rip off. Plus the charge says a recurring charge which I did not authorize. DO NOT use this company it is a fraud. And there is no way to contact them to contact them to unsubscribe.
24 de novembro de 2025
Avaliação não solicitada
Unauthorised transaction after…
Unauthorised transaction after cancelling How can i reach out fur a refund and ensure this does not hsppen again ?
20 de dezembro de 2025
Avaliação não solicitada
lovely company
Rafelle was amazing help today and so kind and friendly thank you so much!
10 de novembro de 2025
Avaliação não solicitada
Resposta da Ageless
Dear Brooke!
Thank you so much for sharing your wonderful feedback!
We’re thrilled to hear that Rafelle was so helpful, kind, and friendly during your session. It’s always our goal to provide a supportive and enjoyable experience, and we’re delighted that Rafelle made such a positive impression.
Your kind words will surely brighten her day! We hope you continue to enjoy exploring new looks and finding outfits that make you feel confident and inspired.
I feel I’ve been absolutely ripped off…
I feel I’ve been absolutely ripped off with these products from ageless.
Pressure sales and incredibly expensive products that do not deliver.
The recovery night cream is not good at all … it’s very drying when applying and does not glide on smoothly.
For over £300 a pot please do not waste your money.
I also bought Lavelier Bio plumping wrinkle treatment that is suppose to tighten the skin around your eyes to reduce puffiness but all it does is leave a white peeling residue on your skin …. Again DONT waste your hard earned cash .
2 de novembro de 2025
Avaliação não solicitada
Resposta da Ageless
Dear Lynn!
Thank you for taking the time to share your feedback about the products.
We’re truly sorry to hear about your disappointing experience — that’s certainly not what we want for any of our customers. Please know that your concerns have been noted, and we’d like to make this right.
Could you reach out to us directly at support@ageless.place with your order details? Our team will be happy to review your case and assist you further.
We appreciate your honesty and the opportunity to improve.
BEWARE
BEWARE
Received message from my bank for a fraud alert. Charged $99.99 from Title Ageless on something I did not order or authorize.
11 de outubro de 2025
Avaliação não solicitada
Resposta da Ageless
Dear Dianne!
We’re very sorry to hear about this situation and understand how alarming it must be.
Please know that your concern is our top priority, and we want to resolve this immediately. We recommend contacting our support team directly at support@ageless.place so we can review your account, investigate the charge, and ensure any unauthorized payment is addressed promptly.
Your safety and trust are extremely important to us, and we appreciate the opportunity to make this right.
2 $60 charges and no product
I have been charged twice for $58.99 but have never agreed to purchasing anything from you, nor have I received any product from you.
5 de outubro de 2025
Avaliação não solicitada
Resposta da Ageless
Dear Karen!
We’re very sorry to hear about this unexpected charge — we completely understand how concerning that must feel.
Please rest assured that we take billing issues seriously and will do everything we can to help resolve this quickly.
Could you please contact us at support@ageless.place with the email address associated with your account or any payment confirmation you’ve received? Our team will review your case, locate the transactions, and assist you with a full resolution right away.
I want to cancel this subscription
I want to cancel this subscription. Took 49.00 from my account for nothing
23 de agosto de 2025
Avaliação não solicitada
Resposta da Ageless
Dear Jeannie!
We’re very sorry to hear about your experience and the frustration this has caused.
We never want you to feel like you’ve been charged without value received. Please reach out to us directly at support@ageless.place
with the email tied to your account so our team can assist you right away with your cancellation and review the charge.
We’ll make sure this is resolved quickly and clearly for you.
I never signed up to this payment but…
I never signed up to this payment but large amounts kept coming off my card ! Awful!
27 de julho de 2025
Avaliação não solicitada
Resposta da Ageless
Dear Jane!
Thank you for the review!
We're really sorry to hear this and understand how upsetting unexpected charges can be.
We take issues like this very seriously. Please email us at support@ageless.place with the email address associated with your account so we can investigate right away and ensure everything is resolved for you.
SCAM
Charged without knowing after a trial. Will not refund. BBB records it as SCAM along with Lumi and other names associated with this SCAM
12 de julho de 2025
Avaliação não solicitada
Resposta da Ageless
Dear Carleda!
We’re truly sorry to hear about your experience and understand how frustrating unexpected charges can be.
While our subscription terms and renewal details are shared during sign-up, we completely understand that they can sometimes be overlooked—and we never want anyone to feel misled.
We also want to clarify that Ageless is not affiliated with Lumi in any way. If you believe you were charged by a different service using a similar name, we’d encourage you to double-check the source of the charge.
That said, if this is regarding Lumi, please reach out to us at support@ageless.place so we can look into your specific case and do our best to make things right.
The platform forces you into extra…
The platform forces you into extra charges without giving you a clear choice to opt out. I was charged twice—around $42 each—even though I canceled the same day. The company refuses to issue any refunds.
The app's styles are outdated, and overall, it was a complete waste of time and money. I do not recommend it.
12 de junho de 2025
Avaliação não solicitada
Resposta da Ageless
Dear Armina!
Thank you for taking the time to share your concerns. We’re genuinely sorry to hear that your experience with our platform fell short of your expectations.
Please rest assured that we take transparency seriously. No charges are processed without the user’s explicit confirmation and input of payment details. During sign-up, all subscription options and any additional services are clearly outlined, and nothing is added without your active consent. Our goal is to provide a smooth and trustworthy experience, and we’re sorry if any part of the process felt unclear or frustrating.
We understand how disappointing it must feel to be charged for something you didn’t feel matched your expectations—especially when you acted quickly to cancel. While our money-back policy does include specific conditions, we always aim to handle each case with fairness and understanding.
Our team has already reached out to you via email to resolve this matter, and we encourage you to check your inbox for our message. We truly want to support you and clear up any remaining confusion.
Thank you again for your feedback—it helps us improve, and we hope we can earn back your trust.
Resposta da Ageless
Dear Deb!
We’re very sorry to hear how upset you are, and we want to understand exactly what went wrong.
If you've experienced an unexpected charge or issue with your account, please reach out to us directly at support@ageless.place with the email address you used to sign up.
We take concerns like this seriously and are committed to reviewing your case promptly and fairly. Your feedback matters, and we’d like the chance to make things right.
SCAM
Don't know anything about this company as I've never purchased anything off them in person or online. My bank blocked my card due to suspicious activity of attempt to take $67 from my account from this company.
SCAM. SCAM SCAM
29 de maio de 2025
Avaliação não solicitada
Resposta da Ageless
Dear Bronwyn!
Thank you for giving our app a chance!
We’re very sorry to hear about your concerns. Please be assured that protecting our customers is our top priority.
If you believe there has been unauthorized activity involving our service, we encourage you to contact our customer care team directly at support@ageless.place with any details you have. We’re here to help resolve this as quickly as possible. Thank you for bringing this to our attention.
Total scam
Total scam. Signed up for 48.00 and immediately realized it was a scam and canceled. Now I have 4 transactions on my card totalling $159.00. Disputing the charge with my card issuer.
28 de maio de 2025
Avaliação não solicitada
Resposta da Ageless
Dear Rebecca!
Thank you for the feedback!
We’re truly sorry to hear about your experience and completely understand how upsetting unexpected charges can be. While we never intend to mislead, it’s clear something went wrong here. Please know that our support team is available to review your case and help make things right.
If you haven’t already, we strongly encourage you to reach out to us at support@ageless.place with the details of your account so we can investigate and resolve this as quickly as possible. Your trust is incredibly important to us, and we appreciate the chance to make this right.
Total scam watch your credit card
Bought a styling session from LUMI for $17.95. Ended up on subscription and cancelled immediately. 3 transactions on my credit card totalling approx $74. Total scam
25 de maio de 2025
Avaliação não solicitada
Resposta da Ageless
Dear Kylie!
We’re sorry to hear about your experience, but we believe there may be some confusion. This page represents Ageless, and we are not affiliated in any way with LUMI, the service you've mentioned.
If you believe you were charged in error or have concerns about a subscription, we recommend reaching out directly to Lumi’s support team to resolve the issue.
If you need help contacting the correct company or have any questions related to Ageless, feel free to reach out to us directly at support@ageless.place.
Ordered a shirt back in February
Ordered a shirt back in February and have not received anything. I’ve sent numerous emails and nothing has been accomplished. Not expecting any different anytime soon. Do not offer from this company.
8 de fevereiro de 2025
Avaliação não solicitada
Resposta da Ageless
Dear Keith!
Thank you for bringing this to our attention.
We're truly sorry to hear about your experience and the delay in receiving your order. This is not the level of service we aim to provide. We understand how frustrating it is to wait this long without clear updates.
Please contact us directly at support@ageless.place with your order number so we can urgently investigate the issue and work toward a resolution. We value your trust and want to make this right.
This is a scam!
This is a scam!! I never received ANYTHING from this company! I've been disputing this charge for months, with NO help from them! I don't want to ruin my credit score, but they're still charging me! No more!! I need help!
28 de abril de 2025
Avaliação não solicitada
Resposta da Ageless
Dear Sylvia!
We’re so sorry to hear about your experience, and we completely understand how upsetting this must be.
Please know that it’s never our intention to cause frustration or make you feel unsupported. We absolutely want to help resolve this for you as quickly as possible. If you’ve been charged without receiving service, that’s something we take seriously.
Kindly reach out to us directly at support@ageless.place with the email address you used for your account and any relevant details, so we can investigate this further and make things right. We understand your concerns about credit and are here to support you every step of the way. Thank you for giving us the opportunity to make this right.
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