The box of pads arrived as expected. The order process was straightforward. I have taken a chance on products I was not previously aware of. I now realise that I could have talked to an adviser abo... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
No problems at all. Easy to select the items I required, check out was clearly laid out and payment processing was simple. Order arrived next day as had been requested. The needs of individual clients... Ver mais
They've become an absolute godsend. My Aunt is totally dependent on one of their products. The service they provide is excellent, and delivery punctual.
My Mum’s carer recommended night time padded pants for Mum and I found them on the ageuk website. A wide range of really good products to suit a variety of situations and needs that have been well res... Ver mais
Detalhes da empresa
Escrito pela empresa
Age UK Trading Incontinence is a trusted AgeCo partner, supplying essential incontinence items to help people in later life. Our goal is to provide a larger range of incontinence products than you're likely to find at your local supermarket or pharmacy - at the lowest prices possible. Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. Our profits support older people in need, with more than £14m donated to the charity in the last five years. Age UK Trading Incontinence Products are provided by Vivactive Ltd.
Informações de contato
Stafford Park 1, TF3 3DE, Telford, Reino Unido
- ageukincontinence.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Parcel arrived in time without any…
Parcel arrived in time without any reference to the contents. The incontinence pants fit will and so far no leakage therefore I would recommend.
Online experience
Online experience. very good, no issues, communication is polite and prompt.
Excellent customer service!
Got the information Ineeded and items were ordered
Good choice
Good choice and the information provided was very thorough
Excellent products
Excellent products, advice and service. Would highly recommend.
Easy to use service with a range of…
Easy to use service with a range of effective products and fast delivery
Recommended by Mum’s carer
Recommended by Mum’s carer. She needs night time incontinence pull-ups. Easy to use website, very good price, fast delivery.
Old dogs can learn new tricks
My elderly neighbour's daughter is autistic and she asked me if I could possibly order wipes for her mother I'm elderly and thought it would take me ages to get the order processed. Wrong!!!!! It was so simple. Thank you so much for providing the service
I find the service extremely useful
I find the service extremely useful. The ability to change all aspect of future orders extremely useful. Incontinence is not consistent, so flexibility of orders is paramount. A wonderful service.
Found what I was looking for,very easy…
Found what I was looking for,very easy to order,item was well wrapped and quickly delivered
Very easy to order and reasonably priced
Very easy to order and reasonably priced
Cost effective and next day delivery
Being ordering for my relatives for over two years now competitive prices and next day delivery take the hassle of shopping for large size pads that sell out quickly at our local store. Everything we need it always in stock even over the Christmas period.
Competitive pricing
Competitive pricing, with good communication and flexible delivery service.
Easy to contact easy to order good…
Easy to contact easy to order good prices quick delivery and excellent product would recommend to people will be buying from them again
The agents were so patient
The agents were so patient , courteous and friendly. I had been apprehensive since my problem had arisen because of an error I had made.!I need not have been .They were so helpful
Delivered the next day
Delivered the next day which was most important, as necessary for a medical procedure. Wasn’t sure which to get but website was pretty easy to navigate and found what I thought would be most suitable out of what was available. However all small/medium sizes unavailable which was disappointing so had to go for larger size. Would buy a different type next time, but this was ok in an emergency
Excelllent service - poor courier.
Products and service by this company have always been excellent. Let down by poor courier used - EVRI.
Easy order process
Easy order process. Quick delivery from Evri . Vivactive bed / chair pads ,..... other uses ... a floor pad after a swim - or shower . Place to put wet / muddy shoes on , etc . great 👍
Tuck-in incontinence pad for double bed
Quality product, promptly delivered (next working day on Standard Delivery)
Delivery not reliable
I’m really disappointed with this company. I need to purchase incontinence items for my mum on a regular basis. I placed a large order and paid for next day delivery as the items were needed to transport to my mum who lives a distance away. I waited in all day and the next and the delivery didn’t arrive. I contacted the company who told me to wait and check again. I responded to say that the tracking still wasn’t working and I needed the items urgently. On the 2nd response the lady actually checked and identified an issue and reordered the items. I did receive the next day, 3 days after they were due. However, I had already had to travel to visit my mum so had to buy more pads from another provider (Amazon) to avoid a further journey. The final insult is that I was refunded £2 which is the difference between regular and next day delivery. It cost me a lot more in money and time to rectify their mistake. Product was good on receipt albeit packaging very damaged.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








