Our builder has provided us with this warranty. To date making a claim has been a sorry experience. Their processes mean it can take months to process a claim - at each stage they appear to in... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
AHCI St Helen’s team have been excellent every step of the way. Steve Loveridge has been exceptional, putting the policy in place, guiding me through every step, to issuing the final certification.... Ver mais
A empresa respondeu
As a company offering warranties on our builds, we have used AHCI (specifically Derek Byrne) for a few years. He has always been professional, approachable and helpful. Whilst not the cheapest on th... Ver mais
Was really great to work with a proactive team. Joe Deary was very helpful discussing options at pricing stage. Ronan Falsey is an absolute legend, really a pleasure to work with him throughout al... Ver mais
Detalhes da empresa
Escrito pela empresa
Advantage specalise in Structural Defects Insurance. Covering both commercial and residential properties for Developers, Housing Associations (12 years), contractors, one-off builders up to £50 million. Providing road bond insurance, homeowners warranty plus retrospective building warranty. We have over 40 years of industry experience, making us equipped to deal with the challenges faced on and off-site and proactive in our approach to helping move your project forward with a fast turnaround.
Informações de contato
Advantage House, Unit 110 Mere Grange, WA9 5GG, St Helens, Reino Unido
- 0800 0987 934
- sales@ahci.co.uk
- ahci.co.uk
4,1
Muito Bom
97 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Had an enquiry regarding my new build…
Had an enquiry regarding my new build warrenty that need some changes doing to it.
Had a very quick reply to my email, my contact was with Sam, he needed ID to confirm my identity which I sent to him the response was very rapid within twenty minutes of confirming my ID I had my new documents back and all sorted out.
Brilliant service from Sam and his company, a lot of company's could learn a lot from AHCI.
Would recommend them every time, very good company very professional in the way the conduct their business.
23 de fevereiro de 2024
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
Thank you for your review! We are so pleased to see that you had such excellent contact with Sam and your enquiry was dealt with as smooth as possible
Great service
Their team are always available to speak with should we have any queries.
ACHI have been invaluable to us on a number of live sites we have and we look forward to working with them on our future works.
19 de junho de 2023
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
Thank you for your kind words Ben! We really appreciate the feedback and always look to deliver high-quality results for our clients.
We look forward to working with you again in the future too : )
The best customer service this year
The best customer service this year. Much more straightforward than I expected. Josh was helpful throughout. From survey to certificate in 7 days - about as good as it gets.
3 de novembro de 2023
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
Michael, it is great to hear that you had such excellent customer service when dealing with Josh! We pride ourselves in our relationships and we are glad to see your enquiry was dealt with so quick :-)
Amazing customer service
Amazing customer service. The client rep Josh called me first thing the morning after i submitted an online enquiry. He was extremely helpful and patient through the whole process, which was complex as we needed to arrange the warranty after completion of construction with a bankrupt builder! He managed the entire process via email and an 8 hour time difference, and was often available out of work hours to answer questions
24 de outubro de 2023
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
Thank you for your review, Michael, we are happy to hear of your positive experience with ourselves! We will certainly pass your feedback onto Josh and look forward to seeing you again :-)
After liasing with multiple warranty…
After liasing with multiple warranty providers, I came across Steve at Advantage. Steve did an excellent job of finding the best product to suit our build. He really took his time to understand our situation and ensure we were well looked after. He really did go above and beyond. I would highly recommend
13 de outubro de 2023
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
Char, we are so pleased to hear you had a positive experience with us and we will let Steve know of your feedback. We hope to see you again in the future!
Jeremy and the team at Advantage have…
Jeremy and the team at Advantage have been very helpful and easy to work with.
1 de outubro de 2023
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
Thank you very much for your positive review Sam! We will pass your feedback onto Jeremy :-)
Jeremy always on hand and very…
Jeremy always on hand and very attentive with my queries/concerns and very quick at getting the right information/answers to me!
worked with Jeremy on a good few sites now and always happy.
11 de outubro de 2023
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
Tom, thank you for leaving your review! We are pleased to hear that you had such a positive experience and that Jeremy handled everything to your expectations. We hope to see you again!
Great Service
We have worked with Advantage and Jeremy for many years doing multiple projects each year. We have never had any issues receiving our warranty on time and we have consistently received a high quality service from the whole team. They are very knowledgeable, helpful and attentive.
11 de outubro de 2023
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
Thank you to the people at Acumen Construction Group for leaving such a positive review! We are happy to see you had such a great experience with Jeremy :-)
Greta experience dealing with Max
Great experience dealing with Max. Great price and customer service. Took the pressure and stress out of everything. Would highly recommend advantage and Max
8 de setembro de 2023
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
Hi John, thank you very much for your review! We are pleased that you had a great service and we will pass your feedback onto Max. We look forward to seeing you again!
Steve Loveridge from Advantage Home…
Steve Loveridge from Advantage Home Construction Insurance has been really helpful and has offered excellent guidance regarding the requirements for the project. I would not hesitate to recommend Steve and the team at AHCI.
9 de outubro de 2023
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
Hi Kath, thank you very much for your positive review. We are extremely pleased Steve was able to guide you in the right direction and obtain your warranty! We will pass your feedback onto Steve :-)
Jeremy has been absolutely fantastic…
Jeremy has been absolutely fantastic throughout for many development projects. He is very professional, knowledgeable and very helpful and a great person to work with. AHCI have been very supportive and are a great company to work with. Highly recommended.
9 de outubro de 2023
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
Nadeem, thank you very much for your review! We are so pleased to hear of your positive experience and will pass your commandments onto Jeremy! We hope to see you again soon
We have been working with AHCI on our…
We have been working with AHCI on our residential structural warranties for 7+ years and would recommend them highly. Always at the end of the phone when you need them, which makes a pleasant change nowadays
9 de outubro de 2023
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
James, we always appreciate returning clients and you are no exception! Thank you for trusting us over the years to secure your warranty. Here's to another 7+ years :-)
Dealt with Steve
Dealt with Steve, I am building my house so not very experienced in this area. Steve was very knowledgeable and patient. Replied to all my emails and phone calls. Couldn’t recommend them enough. Thanks steve
9 de setembro de 2023
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
Thank you very much for your review, Roy. We are glad to hear you had a positive experience and will pass your feedback onto Steve! We hope to see you again soon.
Steve Loveridge from Advantage Home…
Steve Loveridge from Advantage Home Construction Insurance is extremely helpful and knowledgeable when it comes down to the warranties that they have provided me with over the last few years. I recommend Steve Loveridge from Advantage Home Construction Insurance to all my clients and 99% of the time they proceed with AHCI for the warranty.
30 de agosto de 2023
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
Gurprit, thank you for your positive review! We are glad to hear that we were able to help you with your warranty needs. We will let Steve know of the amazing job he did with yourself
Kurt from Advantage Home Construction…
Kurt from Advantage Home Construction Insurance is fantastic! He's knowledgeable, reliable, and provides excellent customer service. Highly recommend! 🏠
6 de outubro de 2023
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
Thank you for such a positive review on one of our Relationship Managers, Jude. We will pass your praise back to Kurt and we hope to see you again soon!
very impressed
My husband and I were very impressed with the service we received. Kurt dealt with our enquiry and he was very knowledgeable, keeping us informed every step of the way. Would highly recommend this company.
1 de outubro de 2023
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
Jessica, thank you very much for your positive review. We are pleased to hear you were able to obtain your warranty with such ease! We will pass your praise onto Kurt.
Efficient and professional
Have been searching for a while for my self build insurance and I came across Advantage. Kurt who I spoke to understood exactly what I needed and made the whole process very straightforward for me. Highly recommend
26 de setembro de 2023
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
We are pleased to have been the right fit for your Self Build Insurance needs Joe! Thank you for using us and we will let Kurt know of the kind words you have wrote about him :-)
Highly Recommended
Super helpful company,
Kurt was particularly helpful and knowledgeable. Felt like they really cared about us.
Would definitely recommend.
19 de setembro de 2023
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
Dean, thank you for your positive review and we will be sure to pass your feedback onto Kurt! We hope to see you again soon
Quick to issue certificate and friendly…
Quick to issue certificate and friendly service by Kurt Cooper. Would recommend.
1 de agosto de 2023
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
Thank you for such a positive review! We are glad you received your Certificates in such a timely manner and we will pass your feedback onto Kurt!
Kurt from Advantage Home Construction…
Kurt from Advantage Home Construction Insurance is amazing! He provides excellent service and has extensive knowledge in the field. I highly recommend him!👍🏼
3 de outubro de 2023
Avaliação não solicitada
Resposta da Advantage Home Construction Insurance
Declan, thank you for your positive review! We are glad to see our Relationship Manager's are as sharp as ever and we were able to help you as best as we could! We will pass your feedback onto Kurt who will be extremely pleased
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