Commande début avril - livraison fin juin Information erronée de livraison avec décalage a 4 reprises. Réponse par mail jusqu'à 1 semaine après Explication copier coller d'un retard a l'autre.... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Commande début avril - livraison fin juin Information erronée de livraison avec décalage a 4 reprises. Réponse par mail jusqu'à 1 semaine après Explication copier coller d'un retard a l'autre.... Ver mais
A empresa respondeu
In den Ferien gab es sehr langsame Reaktionszeiten bei einer Bestellung. Zog sich alles über gut 6 Wochen hin. Eine kürzlich durchgeführte Reparatur war innerhalb von anderthalb Wochen erledigt... Ver mais
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Schnelle Hilfe. Mein folding E-Bike hatte E-Motor probleme. Wurde von meinem Berliner Bike Shop durch Ahooga nach Belgien geschickt, 4 Tage später war das Bike repariert und getestet und wurde wieder... Ver mais
A empresa respondeu
Heel aangename plooifietsen om mee te rijden, ook als de batterij af staat! En het design is uiteraard veel mooier dan de meeste plooifietsen🫣. Net mijn tweede elektrische plooifiets besteld nadat mi... Ver mais
A empresa respondeu
Aloha. We are Ahooga. We dissolve obstacles to happy cities. Put differently, we bring to life hyperlight and handy bikes. Our design award winning bikes address commuters’ concerns and help them adopting bikes. From folding, (electric or not)-yet-efficient to modular lightweight electric cargo bikes, our range of products share that one thing: they're easy and fun to ride without the electric support. This unique hybrid concept makes your bike much more than a classic electric hill-flattener; it makes you the one in control. And the battery autonomy range: a very stretchable parameter. Designed in Belgium. Welded in Europe. Visit our website to know more: www.ahooga.bike
259 Avenue Louise, 1050, Brussels, Bélgica
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 48 horas
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I absolutely love my Ahooga foldable bike! It's been a game-changer for my daily commute. The convenience of folding and unfolding it is incredibly easy, making it perfect for my multi-modal journey. The ride is smooth, and the bike feels sturdy and well-built. Plus, the stylish design always turns heads and sparks conversations. Ahooga has truly delivered a fantastic product that has enhanced my cycling experience. I couldn't be happier with my purchase!

Resposta da Ahooga Bike
Le vélo ahooga, je suis fan. L'équipe et les entretiens malgré certains bugs (ben oui c'est normal) fait toujours de son mieux. Souci avec mon vélo en août, étant à la campagne sans voiture, j'ai eu un vélo de remplacement pdt cette période. Donc super. Merci!

Resposta da Ahooga Bike
Tout va bien sauf que la batterie se décharge beaucoup en cas de mauvaise charge…

Resposta da Ahooga Bike
I bought my Modular 3 weeks ago. I boughjt it via upway (2023 model / 4 km / 35% less). I had some questions about the electric system and transport pockets and contacted Ahooga, they answered me fast and competend, sent me a manual in PDF and even they don't earned money the support was very friendly and good. The bike itself is a 9 out of 10. only the front and real lamps are not as light as they could be and the sadle should have a quick-fix to adjust the hight for different riders. The motor is strong, the batery last 40-50 km on level 3 -5 with me (100kg) an charge 20-30 kg. The Modular is not a Tourer, I use it to transport my purchases and city movement, therefor it is ideal. Up to now (about 100 km) everything is strong and works perfect. Calculating with 500 full charges and a battery lifecycle of 6-8 years, that gives me about 3500 km / year. This is much more than I need. I'm really happy with "my" Modular.
Cheers and Thank you Ahooga
Stefan

Resposta da Ahooga Bike
Worst bike you'll ever buy, so don't.
Horrible service and poor solutions for issues.
My battery is dead after 20 km usage, which is a joke for a bike of this 'caliber' and price (they told us the reach was 70 km...).
My friends saddle even broke off mid cycle, out of nowhere. She's lucky to be alive.
L'accueil au magasin central d'AHOOGA, av Louise, Bruxelles, est excellent. Le problème de connection électrique que j'avais à mon vélo pliant (à la suite d'une mauvaise manipulation de ma part) a été réparé immédiatement et gratuitement. Daniel SOIL

Resposta da Ahooga Bike
Un vélo pour mes déplacements quotidiens depuis 2 ans. Au départ en ville avec du matériel à transporter...et des montées.
Aujourd'hui sur le Ravel avec 2 enfants et il tient toujours la route :-) Et quand le poids des enfants n'est plus là, je peux rouler sans l'aide de la batterie, ça aussi c'est un plaisir.
Samedi passé, un super SAV, avec une réparation effectuée dans la journée.

Resposta da Ahooga Bike
Very stable and rigid foldable mini e-bike. Low gravity point en very light.

Resposta da Ahooga Bike
Voici huit mois que nous avons notre modular et + de 1200km parcourus et toute la famille en est très contente.
Selon moi le design est très réussi et malgré que nous l’utilisons avec le full rack pack (pour confortablement déposer notre fille de huit ans à l’école), son poids reste suffisamment raisonnable pour pouvoir l’utiliser à plat sans le moteur. Je ne suis pas parvenu à parcourir plus de 40km avec la batterie. À part les premières plaquettes de freins, pas de pépin à signaler et l’équipe du Ahooga store Louise est toujours à l’écoute pour donner un coup de main.

Resposta da Ahooga Bike
I am riding now almost 3 years with the Ahooga Modular.
How lovely to ride with the bike, but the quality is terrible.
The engine broke down two times. I had chosen the 3 speed belt , most expensive and advanced model, but the system was not able to deal with the forces it had to undergo.
After fixing it the first time, it was broken again a few months later. Then Ahoogo offered to replace the 3 speed belt system with the traditional 8 speed gear and chain, wich works much better.
The 3 speed system was not mature enough, and is not offered anymore, that says enough. However I paid a few 100 euros more to have a 3 speed belt , and end up with a 8 speed chain system.
Feels like lost of money.
Problems are not over yet. The bike ( who is in leasing) turns 3 year next month, and now the battery is broken.
Trough the bike dealer Ahoogo offered a new battery for 200 euro instead of 300, sold as a exclusive offer for me, but in fact it's just the promo offer on the website. So no extra ffort for their first clients. Less then 3 years for a battery is not what I would expect.
So a extra cost, with the end of the leasing soon and a decision to keep the bike or return it to the leasing.
As great as the bike and the concept is, the poor the quality is. This bike and its parts are not mature enough and break down to easy, making this bike not to trust.
Service is also minimum effort it seems.
Update 03/07/2023
After this review, ahooga contacted me, to see how we could solve this. A nice offer was done regarding the battery. Thanks for that nice service.
So I'm on the road again, hoping for many km's and years of pleasure with the bike.
As said before, it is a nice bike to ride, and really multifunctional.
My bike was bought 3 years ago, when they were just launched. I hope the bikes sold today are improved , child deseases are gone, and that makes it a very nice bike to have!
+2 stars

Resposta da Ahooga Bike
Excellent vélo, livraison rapide et soignée

Resposta da Ahooga Bike
Cela fait 6 mois que j'utilise au quotidien le vélo ahooga pliable électrique (36v). J'en suis extrêmement satisfaite ! Très léger, compact, rapide, confortable, beau design...
Par ailleurs, le côté hybride est un réel plus !
Je recommande sans hésiter.

Resposta da Ahooga Bike
I am a real ahooga-fan. I bought a regular one when buying my house out of the city center. I needed an easy way to go to work that would allow me to go fast and not be bothered by the traffic jam. The design, the culture and the amazing people that welcomed me at the ahooga shop (Nicolas) convinced me it was their bike I had to buy. We are two years later now and I'm still a really happy customer. I recommand this brand and their bikes.

Resposta da Ahooga Bike
I bought a Modular april 2021 with the front and rear rack and I enjoy this bike a lot. I use to carry my son, my wife... but not together of course :) I use to load on my bike heavy bags with all the food for a week after click and collect of supermarket. Despite I had some problem with the console and the battery, all of this was quickly fixed by customer service and free of charge. This bike has a good looking and very smooth to drive, I ride 8000km so far and enjoy each treap every day !

Resposta da Ahooga Bike
Un grand merci à Arthur qui est venu à mon domicile changer la pièce de support du garde-boue qui était cassée.

Resposta da Ahooga Bike
Je roule en vélo pliant Ahooga depuis plusieurs années maintenant. Des milliers de kilomètres et il est toujours au top. Il passe partout, hyper pratique. L'ouverture de la boutique à Paris rend l'entretien agréable, l’équipe est est super dynamique, bravo!

Resposta da Ahooga Bike

Resposta da Ahooga Bike
Flexible in changing the service date. Easy to communicate. Worked fast and explained what they had worked on. Clear communication in English

Resposta da Ahooga Bike
Une très belle expérience, on a fait un petit tour de Paris avec l’équipe Ahooga. Le vélo est super est l’expérience très agréable. Bravo!

Resposta da Ahooga Bike
Ahooga est synonyme de qualité et de design. J'ai utilisé plusieurs fois le modèle pliant Analog (non électrique) et je l'adore. Très léger, rapide, de design, avec une finition incroyable.
Je recommande ce vélo à tout le monde, facilement transportable pour monter et descendre les escaliers.
Enfin, félicitations également aux responsables du magasin de Paris, professionnels et très expérimentés.

Resposta da Ahooga Bike
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