Pagué la suscripción anual por un valor de 59,99 $, a los 5 minutos de usarlo, la app dejó de funcionar, nadie contestaba mis tickets ni mis correos, pero si que los leyeron. Pedí el reembolso el día... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
ARNAQUE. J'ai pris un abonnement pensant m'abonner à openAI. Me rendant compte de mon erreur, je contacte évidement le support client pour un remboursement, aucune réponse depuis des mois malgré m... Ver mais
I found the site through Google, thinking it would be a powered ChatGPT 4. However, upon trying to use it, I realized it's not exactly that. Some days it responds as if it were ChatGPT 4, while other... Ver mais
A empresa respondeu
I paid for subscription in January. Now it's just got cancelled. Support doesn't reply. No fix for my issue. They expect me to subscribe again for the same amount. No password or password reset op... Ver mais
Informações de contato
71-75, Shelton Street Covent Garden London, WC2H 9JQ, London, Reino Unido
- refund@aiapp.org
- aiapp.org
1,6
Muito Ruim
63 avaliações
Não respondeu a avaliações negativas
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It is a scam
It is a scam. They advertise that they offer chat-gpt4 but when you ask the model to perform any complicated tasks, it informs you that it is based on version GPT-3 and not GPT-4. Chat-GPT3 is free from openai website to everyonem There were no tools to request a refund or even cancel the subscription. I had sent them an email requesting a refund and after no response, I had to cancel my credit card and request a chargeback from my bank.
As another reviewer mentioned, they have changed domain most likely due to legal issues.
Having received an email requesting the details ofy transaction or this review would be taken down I am providing further details to whoever considers them as an option:
When I made the purchase their domain was similar to openai domain which caused the confusion and the purchase from them. They have, since then, changed domain at least twice.
No invoice or order number was provided upon purchase. The invoice number was only provided when they challenged the dispute I had opened with my bank and my bank provided me with the details. On their website there were no tools to view, edit, cancel membership or request refund. I don't know if this is still the case. I had to raise the dispute twice with my bank because they were providing screenshots that showed I had made use of the service whiley dispute is that they were selling a GPT4 membership and I had screenshots that the AI model itself was responding back that it was version 3.5 which as you know it's free to use.
The card dispute was eventually settled in my favor and I received a full refund.
14 de outubro de 2023
Avaliação não solicitada
Resposta da Aiapp
Hello! We're sorry if our app didn't meet your expectations! We really want to understand what went wrong, but unfortunately, your complaint didn't provide us with enough details. Could you please send us an email at support@aiapp.org with your receipt and your email that you used while registering? Rest assured, we'll jump into action quickly to make things right! Thank you for your patience and understanding.
Totally a scam
Totally a scam. Unable to contact, no one replies. Migrated from chatgptui.com
Be carefull!
24 de outubro de 2023
Avaliação não solicitada
Resposta da Aiapp
Hi Jsf, we have received your contact information and thoroughly investigated the issue you encountered. We understand the frustration and inconvenience this has caused you.
Rest assured, we have taken action to address your concerns. Your receipt has been sent, and we have also provided a response to your inquiry via email. If you do not see our email in your inbox, kindly check your spam folder to ensure you don't miss any important communication from us.
Should you require further assistance or have additional questions, please feel free to contact us at support@aiapp.org. We are committed to rectifying this situation and ensuring your satisfaction.
Thank you for your patience and understanding.
Best,
AI App Support Team
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