Purchased a 12-speed XG-fitment cassette. Looked fine at first and was cheaper than SRAM, but after only 60–80 miles it started creaking badly. Airbike refused to accept it back and wouldn’t ackn... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Bought a 10spd cassette and a bottom bracket. Both products arrived in good condition and appear well made. No problems installing the cassette and works well with sram drive train. Bottom brac... Ver mais
I've had various parts from Airbike for both my road bike and my dirtjumper and the quality and value for money has been is outstanding; an easy and affordable way to make meaningful upgrades to your... Ver mais
Fab company, with their own extensive product range! I ordered an Air Bike SRAM cassette and it turned up on time and considerably cheaper than any other on-line shop out there. Would highly recomme... Ver mais
Detalhes da empresa
Escrito pela empresa
Who Are We? We are a UK family-run business based in the UK catering specifically to the biking community. Here at Air Bike UK, we provide honest and genuine customer service and we are dedicated to keeping you on the trails longer and in the workshop less by offering affordable drivetrain that performs reliably, no compromise. Air Bike UK: Real photos, real products and real riders. Guaranteed. What We Stand For Like many, we have faced our fair share of adversity forging our story in the depths of the pandemic. As diehard cyclists, during these difficult times, we came to realise that the world just forged ahead at an unrelenting profit-driven pace whilst forgetting about the vulnerable consumer. It seems that bike parts have become more expensive, less durable and ‘disposable’. Do you remember when bike parts were affordable, reliable and built to last? We do too, but it almost seems like a lifetime ago… Not satisfied with current market offerings, we set out on a mission to see if we could develop parts and accessories for modern and classic bikes that would hold true to traditional values - quality, reliability and affordability. Moving forward, we liaised with many of the world’s leading manufacturers to discuss our vision of restoring traditional values in the production of cycling modern componentry. With our partners and through dedicated research and development, we were able to prototype, manufacture and test core componentry in harsh UK conditions. The result? We were able to produce drivetrain that held true to traditional values and was scalable to the point that it could be offered to consumers at a fraction of the price of the “leading manufacturers”. Hail the birth of Air Bike UK, a company which has since evolved and now specialises in sourcing and supplying high quality products to consumers across the globe! Our Mission To develop, build and supply top-quality affordable cycling products to our customers, quickly. Our commitment to offering the best customer service and satisfaction gives our customers an unprecedented 30 day money back guarantee*, whereby we give you an obligation-free 30 day satisfaction period on our goods, or your money back.
Informações de contato
3 Pitt Hall Barn, Pitt Hall Farm, Kingsclere Road, Ramsdell , RG26 5RJ, Tadley, Reino Unido
- 07495021207
- team@airbike.uk
- airbike.uk
4,1
Muito Bom
301 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quality better than expected
Rear cassette purchases for two project bikes. 9 spd with 11 to 46 teeth, 11 spd with 11 to 42 teeth. Used both since last year ..still good working condition. Initial delivery was prompt. No issues with this seller would recommend and use again in future.
20 de junho de 2022
Avaliação não solicitada
Brilliant service
Brilliant service, needed replacement rear wheel for my Giant xtc1, ended up buying a pair, new cassette and spacers.
Really helpful with what I needed, great price and service.
Will certainly use again, and recommend with confidence.
15 de dezembro de 2022
Avaliação não solicitada
Air Fork XC36AE
I purchased a set of 140mm Air Fork XC36AE for my ebike and I must say they I great for the money and much better then those coil suntour forks
I definitely recommend these if you have a budget to go by
28 de março de 2023
Avaliação não solicitada
Love AirBikes stuff
Love AirBikes stuff. Have used a variety of their forks, both suspension and rigid, and they’re great. Wouldn’t hesitate to recommend to others.
28 de março de 2023
Avaliação não solicitada
Great product and great service
23 de março de 2023
Avaliação não solicitada
Great price for a good quality cassette
Great price for a cassette for my gravel bike. Swapped out Shimano 11-32 speed for Airbike 11-36 and worked a treat. Fitted with spacer to ensure tight fit and achieved perfect shifting
20 de junho de 2022
Avaliação não solicitada
First class service & quality at great prices 👍🏻
I have bought two 11 speed cassettes from them now. The service is excellent and the quality of the products is too. Airbike’s cassettes are a fraction of the price of the major manufacturers but perform just as well.
28 de março de 2023
Avaliação não solicitada
Great service
Great service, genuine brake pads at a great price, cassettes also good, been running a 9 speed now in all weather's and still working well
25 de março de 2023
Avaliação não solicitada
Great service Great Value
Recently bought a 11-46t 11-speed Cassette
I have bought several bike parts from Airbike.UK and have always found the parts great quality and great value. Also the turnaround on orders is very quick...I will be back.
13 de março de 2023
Avaliação não solicitada
Bought a set of forks & a new cassette…
Bought a set of forks & a new cassette for my girlfriends bike to replace the heavy original Suntour ones on her Specialized Pitch, for the price I think are real value for money, took 1 kg off the bike. Fast delivery & great coms, so very happy.
16 de fevereiro de 2023
Avaliação não solicitada
Will use again
Very good service goods arrived on time and competitive prices
28 de agosto de 2022
Avaliação não solicitada
Air Bike Uk - highly recommend!
Found Air Bike Uk to be an excellent supplier of bike parts.
I’ve bought a few cassettes and chains from them for my various road, commuting and gravel bikes and think their kit is of high quality and very reasonably priced. Really recommend them!
28 de março de 2023
Avaliação não solicitada
Quick response
Quick response, fast delivery and products working OK so far.
24 de março de 2023
Avaliação não solicitada
Cassettes
Bought a 9 speed MTB cassette from Airbike and had a couple of problems. It rusted very easily for a start and caused damage to my steel freehub. Cleaned regularly over the winter. Never had issues like this with Shimano. Fitted tight on the freehub so no wobbling. Seems the steel used to manufacture this is harder than the freehub, causing damage. Worth noting as you may end up needing to buy a new freehub eventually, as I did. Seemed great at the start and took a few months of use to notice.
25 de março de 2023
Avaliação não solicitada
Resposta da Airbike.uk
Hi Andrew sorry if you've had problems. The salt on the ground over winter can make the cassettes rust quicker if they're not frequently cleaned.
With regards to damage to the freehub, it sounds like the cassette was potentially loose or wobbled? Our 10 and 11 speed cassettes do need spacers so this may have been the issue. If you had a 8/9 then I'm not sure as the cassettes need to be on tight. Naturally a loose cassette will cause damage.
Shame you couldn't have emailed me to discuss as I could have helped. Please feel free to do so
Utter garbage, don't waste your money
Put a review on the companies website and they have removed it without even bothering to consult me so I will post it on here. Bought a cassette from this company and it has turned out to be an utter piece of junk. Was bought to replace a sram 1 x 11 cassette. Did not fit properly as it was too narrow and wobbled around even though it was as tight as I could fit it on an 11 speed hub. Had to buy a spacer that I should not have had to buy just so that it would fit properly. Noticed that the spacing between cogs was wider at one side and and almost touching each other at the other side. Only noticed this after my chain broke causing me to go backwards whilst descending, this crash caused my rear derailleur to snap in half leading to me having to purchase and fit a new rear derailleur. In the end I have binned this and purchased the original sram cassette which works perfectly.
8 de setembro de 2022
Avaliação não solicitada
Resposta da Airbike.uk
Hi Shane not sure where the original review went as your purchase was over two years ago? but would have happily helped.
All our adverts for 10 and 11 speed cassettes advise you need to buy cassette spacers depending on your hub.
Shimano and SRAM cassettes have lips on the back and have patented these designs. Therefore you need a spacer with ours. This is mentioned in the advert and is a small price to pay for the cost saving.
Sorry you’ve had a bad experience. It’s a shame you didn’t just email us and we could have advised instead of taking the time to write a negative review at 12.17am on a Saturday morning and over two years since the incident.
Please feel free to email and we can still help.
Cheers
Airbike.uk
Great company to deal with, supplying a top quality product. Will be buying plenty more.
14 de março de 2023
Avaliação não solicitada
Very good!
Easy to order and had some good savings with their own vouchers. Forks arrived quickly and look very nice, but on the negative side, there was no instructions with them, not even basic settings, so I sent 2 emails to customer services asking if there was any they could send me, but so far no reply, even though the website says they always respond within 48 hrs, so not impressed. After feed back from Airbike, they sent me the manual and suggested I check my spam folder to see if the manual link had gone in there, and I have to say yes it did, so I can only apologise to them and hence I have changed my review to 5 stars!
2 de março de 2023
Resposta da Airbike.uk
Hi Ian, you may want to double check your emails. You emailed on the 3rd of March we emailed back the same day 😁
Also for convenience the guides are here; https://www.air-bike.co.uk/user-guides
Many thanks
Great product great costumer service…
Great product great costumer service thank you.
2 de março de 2023
Excellent service.
1 de março de 2023
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.