Very disappointed with customer service I ordered the wrong size (my mistake) but emailed them as soon as the confirmation email came through. Emailed again the same day to say that I had made... Ver mais
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Veja o que dizem as avaliações
I ordered a pair of gladiator sandals to wear on holidays. One strap broke in the first hour of wearing them. Never buying from this company again!
The boots are absolutely amazing I love them I wear them with everything they’re my new favourite pair of shoes! The quality is 10/10 don’t loose shape they feel amazing be defiantly buying from AJ ag... Ver mais
A empresa respondeu
On my second order of boots as the first were so comfy even though they were a lot higher than I normally wear. Returns were simple, and even though the return cost was taken from my refund, I was re... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Free Uk delivery over £50 - Easy returns - worldwide delivery
Informações de contato
Reino Unido
- ajvoyage.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
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Love these shoes
Love these shoes. I have loads. Quick delivery, good quality and lots of choice.

Resposta da AJVOYAGE
Quick delivery
Quick delivery, very comfortable yet sturdy material, have received lots of compliments on my shoes!!

Resposta da AJVOYAGE
Lovely sandals
Bought sandals, very comfortable. AJ are my go to brand, had two pairs of sandals now and pair boots. Fast delivery and reasonably priced.

Resposta da AJVOYAGE
Bought quite a few things from AJ…
Bought quite a few things from AJ Voyage and everything has been great, shoes are so comfy and recommded them to a few friends who commented on them!
Will definitely continue buying!

Resposta da AJVOYAGE
I took a chance and ordered a £15…
I took a chance and ordered a £15 mystery box and I was not disappointed!! I got a gorgeous gladiator pair of sandals that were on the site for £34. The sizing is good, quality is good and you'll be sure to find a lot of gorgeous shoes that you have not came across before

Resposta da AJVOYAGE
Excellent service delivery & stunning…
Excellent service delivery & stunning purchases…. Thankyou AJ Voyage

Resposta da AJVOYAGE
Absolutely gorgeous western boots
Absolutely gorgeous western boots
Will definitely buy again from AJVOYAGE

Resposta da AJVOYAGE
I recently purchased a pair of shoes…
I recently purchased a pair of shoes from AJ VOYAGE, and I am extremely satisfied with the entire experience.. From the user-friendly website and detailed product information to the competitive pricing and excellent customer service, every aspect of the buying process was smooth and enjoyable. I highly recommend to anyone in search of AJ VoYAGE quality shoes and a hassle-free shopping experience.

Resposta da AJVOYAGE
Disappointed
Have many pairs of shoes from here except my newest delivery came and the shoes were awful. They no longer say 'AJVoyage' on the shoe, they are coming as the brand 'Marquiiz' and 'Truffle Collection' . Completely different in size, comfort and quality. Won't buy again
Shoes are bad quality,wore them once…
Shoes are bad quality,wore them once and can’t wear anymore they split,and size is not accurate

Resposta da AJVOYAGE
Awful
Bought 3 pairs of shoes from here, all were awful quality. One pair was delivered with the sole already detached, one had melted plastic all over the shoes and the third pair cut my foot trying it on because the edges of the top part were sharp and unfinished. No response from the company yet. It's quality I'd expect from somewhere like shein for under a tenner but I paid over £30 per pair.

Resposta da AJVOYAGE
Baware
Motion gladiator sandals looked great and comfortable. I ordered last October but put away and not worn until this year worn half a dozen times and sole has completley split. Contacted customer service with images and they have said no to refund or exchange offered me 50 per discount off another pair of shoes. Not going to order as quality rubbish. Dissappinted. Avoid
Chunky sandals
Bought the progress chunky sandal. They look amazing but I've worn them twice and both soles have snapped underneath! Waiting for a reply to refund me, so wish me luck. Won't ever recommend this company

Resposta da AJVOYAGE
Rubbish quality sandals
I bought some sandals from here in Sept 2023 and after a few weeks of wear they broke at the side. I send video and images and they replaced them. As it was coming up to Autumn time, I put the new pair away to save for this summer. Fast forward to this year and they've snapped across the sole after wearing them twice! Terrible Chinese rubbish.
Awful customer Service. Avoid this company at all costs
This company has awful customer service. I bought a pair of shoes off them. I was very excited to receive them as I had this pair in black and are the most comfortable sandals I own. However, upon trying them on and walking around in them once, they were making an awful noise of air blowing out of the sole of them. I contacted the company straight away. They asked for a video of the fault, which I duly sent. They then replied that because I'd worn them, they were only prepared to offer a 25% refund. Even though I'd only worn them once, contacted them within days of receiving them and the product is very clearly faulty. So now I'm left majorly out of pocked with a pair of shoes I'm going to have to throw in the bin. I left a negative review on their social media page and got blocked from it. Please avoid them at all costs.
A bit of a shambles!
My experience was a bit of a shambles. I received a faulty item, messages CS to arrange a return for a replacement. Was offered 20% to keep which was a bit of an insult given the defect. No clear instruction on how to use the QR code to return, it wasn’t explained I would receive the QR after I registered the return so I ended up paying for it myself in the post office. Returned the item back, contacted CS again informing them the item has been signed for and could I have a replacement. Was informed it would take 5 days as there was a back log but a note has been put on the order. The next day received an email that I have been refunded - and charged £1.99 for the return. Had to contact them again to remove the charge. Couldn’t be bothered asking for a replacement and just accepted the refund. Only positive is the CS reply quite quickly.
Really poor quality sandals for the…
Really poor quality sandals for the price. Cheap plastic chinese product. Will not buy from again or recommend.
Absolutely appalling service from this…
Absolutely appalling service from this company.ordered boots for a 2nd time. 2nd time they mysteriously get lost in transit and are now for a 2nd time are out of stock 😡😡
Again no correspondence from the company until I enquired majorly let down again by this shoddy company.
Won’t be using them ever again
Amazing sandals
Ordered the
RUCTION Chunky Caged Gladiator Sandals in black. Ordered last Thursday 11th April and has arrived today Saturday 13th. They are amazing and fit so well also mega quick delivery. Will definitely be ordering again

Resposta da AJVOYAGE
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