I returned my boots because they’re terrible quality and you have refused to give me a refund as your tracking number doesn’t work!! Scam!! Even Instagram sent me a message asking if I thought you we... Ver mais
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Veja o que dizem as avaliações
The boots are absolutely amazing I love them I wear them with everything they’re my new favourite pair of shoes! The quality is 10/10 don’t loose shape they feel amazing be defiantly buying from AJ ag... Ver mais
A empresa respondeu
Very disappointed with customer service I ordered the wrong size (my mistake) but emailed them as soon as the confirmation email came through. Emailed again the same day to say that I had made... Ver mais
On my second order of boots as the first were so comfy even though they were a lot higher than I normally wear. Returns were simple, and even though the return cost was taken from my refund, I was re... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Free Uk delivery over £50 - Easy returns - worldwide delivery
Informações de contato
Reino Unido
- ajvoyage.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have had a few pairs of boots off…
I have had a few pairs of boots off AJVOYAGE and absolutely love them.good quality and true to size

Resposta da AJVOYAGE
Love AJ voyage’s shoes
Love AJ voyage’s shoes so comfy and look so good. Customer service is on the ball to deal with any queries quickly and efficiently even at weekends. Delivery is always quick too. Very happy customer

Resposta da AJVOYAGE
I love this company so much
I love this company so much! I restock my boots from them every autumn!

Resposta da AJVOYAGE
Absolutely fantastic service a great…
Absolutely fantastic service a great quality boots I really love them thank you

Resposta da AJVOYAGE
Avoid this company
Avoid this company. I ordered some sandals, which were of poor quality and too small so I returned them. Be warned they only have a 14 day returns policy which I wasn’t aware of. Unfortunately I returned after 14 days because I went on holiday for 10 days. I’ve explained this to them but they won’t give me a refund. Only a credit note which I’m not going to use because their products are overpriced and poor quality.
Don’t buy
Don’t buy. Look great but sole splits in two after a while. Cannot use when driving as pressure caused a split in two pairs of these. Contacted company and received no reply. They were not interested. Other companies make similar sandals and perhaps have better after care!
Love these shoes
Love these shoes, I’m a wide fit and they fit perfectly. True to size.
So comfy and look great with everything.
I’ve just made another purchase of the Matte too which have arrived today and absolutely love. 10/10

Resposta da AJVOYAGE
Quick delivery and great quality products for a fair price
Quick delivery, easy shopping process. Great quality products and fabulous selection on both on trend and classic shoes and bags.

Resposta da AJVOYAGE
Great sandals at a decent price
I bought a pair of chunky soled sandals last summer and they have been a brilliant addition to my wardrobe. So easy to wear and great for so many looks. Loved them so much I purchased a similar pair this year. Easy to use website and delivery was on time.

Resposta da AJVOYAGE
Lovely comfortable sandals.
Lovely comfortable sandals.
Great delivery and service

Resposta da AJVOYAGE
Brilliant sandals - just wish they lasted longer.
I ordered sandals last year & absolutely loved them- super comfy & light, even with the chunky sole. Sadly after a summer of nearly daily use, the sole completely split in two, so I purchased a replacement pair (same style) this year. Same comfort but sadly the sole has cracked again, only a couple of months in. They're still fine to wear currently, but this is the reason for knocking a star off.
Other than that I get so many compliments from strangers on these sandals & asking where I bought them, it's kind of funny! The ordering & delivery was great again & I really love the range & fact most are vegan friendly 🙂.

Resposta da AJVOYAGE
AJ Voyage…
I have 2 pairs of shoes from AJ Voyage and can't wait to buy more! They are well made, great designs and fair prices!

Resposta da AJVOYAGE
Delighted with purchase
Seen advert for sandals on Facebook. I normally go for designer but didn’t have the funds so thought I would give them a bash. Delivery was fast, size perfect, very comfy and no breaking in required. I wore them every single day all day on a two week holiday. Perfect for dressing up and down. Would certainly buy again and my mum has already bought a pair for herself. 5 stars

Resposta da AJVOYAGE
Ordered sandels next day
Ordered sandels next day, didn't arrive for 4 days, when arrived they were faulty.Replacement pair ordered next day due to event.Contacted company to arrange return, numerous emails later they finally provided the returns label, sent back for full refund.Company then sent replacement pair in error, contacted and they arrangeda collection date, courier didn't turn up.Still with holding my refund even when the multitude of errors were made by the company, they haven't arranged another collection attempt, will not escalate as a complaint or refer to a manager, appalling company, do not order.
A FUIR !! Service client minable
J'ai passé commande pour des sandales mais une fois arrivées elles étaient trop grandes et faisait vraiment cheap (odeur très forte de plastique). J'ai demandé à la marque pour faire un retour sauf que les frais de retour sont à ma charge et s'élèvent à minimum 30€ soit le prix des chaussures. 🤡
La marque ne veut faire aucun compromis et me partager une étiquette de retour pour limiter les frais. C'est inadmissible.
Je ne recommande en aucun cas cette marque où le service client est minable, ne sait faire aucune concession et surtout vu la qualité des chaussures vous pouvez, malheureusement, trouver les mêmes sur d'autres concurrents à même pas 10€.
A fuir !
Taken my money and I have not received…
Taken my money and I have not received my item ordered on the 16/07 and now they are ignoring my requests to make a complaint and to get a refund
WARNING TO OTHERS!! & BAD CUSTOMER SERVICE
Just a warning to others about these sandals!! (DELTA CHUNKY BUCKLE GLADIATOR SANDALS)
After only wearing these sandals twice, they gave me horrific lower back pain, lasting for days to the point I had to miss days off work.
I’ve never experienced/had any problems from any shoes in the past and could not pin point this pain to any other event or activity.
The soles have no bend whilst walking, almost like walking with two planks attached to my feet.
I’m very disappointed as they’re such beautiful shoes.
Also disappointing is the lack of care or interest I received from customer service, conversation instantly shut down! Thanks very much..
Sandals £35
I ordered from this company for the first time. I have received no order confirmation or anything. Payment has been taken from my bank and I have sent 3 emails. Still I have heard nothing.
Poor quality footwear
I ordered from this company last year with no issues however since April I have ordered 3 pairs of shoes all had to be returned due to them being faulted. One pair was resent by the company which have now got a total split sole items have not even lasted 10 weeks. So 4 pairs of sandals all having to be returned because of faults, keep your money and shop elsewhere.
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