Super easy to work with everyone at Alchemy. They helped answer any questions I had and the 30 day return period made it easy to test the bike before I felt locked into buying it. One note, once you t... Ver mais
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Veja o que dizem as avaliações
I bought an Alchemy bike 3 summers ago and absolutely love the Arktos. Turns Hard Money and Scraggy into Disneyland for adults. The factory set up is amazing and I'll never have to upgrade anything.... Ver mais
Didn’t appreciate the (condescending) attitude I received. But then again it’s not the first time this has happened with Alchemy. Love the bike, but the customer service could be better. Or maybe ju... Ver mais
A empresa respondeu
Just upgraded my old first generation Arktos to the newest Arktos. I loved my old Arktos, but WOW - the new generation Arktos is a dream to ride! From climbing to descending to handling - everything... Ver mais
Detalhes da empresa
Escrito pela empresa
Custom, Fabricator-Direct Bikes from Golden, CO.
Informações de contato
18475 W Colfax Ave, Unit 140, 80401, Golden, Estados Unidos
- 720) 535-4444
- hello@alchemybikes.com
- alchemybikes.com
4,4
Excelente
186 avaliações
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Might be going back for bike #3....!
My first experience was building a titanium gravel bike. I brought in the gravel bike I was riding at the time, and a custom road bike that is extremely comfortable to ride. I wanted this Alchemy gravel bike to be as comfortable as my road bike, but could also handle gravel roads like the current gravel bike but also go off the beaten path like a mountain bike. While I didn't need for this new gravel bike to handle technical mountain bike trails, I wanted it to handle single track that had some roots and rocks. What ended up being built was an amazing and comfortable gravel bike that was extremely versatile, stable, and rowdy-FUN! I couldn't be happier with the entire process and I absolutely love my gravel bike!
My first experience was great, that I went back when I was looking to upgrade my mountain bike. Alchemy was the ONLY bike shop that had demo bikes. While I would be more comfortable on a small frame, the Arktos 130, that has 'flip chip' where the back wheel could be swapped between 27.5 and 29, the medium frame with the smaller wheel made this bike easy to ride. I'm barely 5'4" and the Arktos 130 mixed wheel pedals easy uphill, goes up and over and down stuff easily with the bigger wheel upfront, but easy to get through turns with the smaller wheel in the back. It feels like it hugs the trail with ease making the flowy stuff fun and fast!
N+1!!
18 de julho de 2022
Avaliação não solicitada
Awesome service,Bike came with…
Awesome service,Bike came with unexpected extras and was setup ready to ride.Bike feels awesome so far.
7 de novembro de 2022
Arktos 120
Ordering was easy. Alchemy took my measurements and other data and used them to configure the bike for me prior to shipping. Bike came well packed and mostly assembled. Good communication from Alchemy during the process and great customer service.
14 de novembro de 2022
After the Best bike buying experience…
After the Best bike buying experience I've ever had and now am in love with this bike,
So I have an important question for Alchemy?
"Will you marry me"
18 de outubro de 2022
If you get a bike don't get a custom one
My experience on getting a new custom road bike was abysmal. Per reviews it seems OK if you are getting a prefab one (you can take that back) - My real issue was the toe overlap, it was way too much for my tastes.
Bryce was both dismissive and condescending to me during all of this. I was no peach to work with but then again I had 10K invested
6 de maio de 2022
Resposta da Alchemy Bikes
Ah, yes! The dreaded issues that can come from the challenges of custom bike geo are very real. We are sad to hear about your negative experience. We are always striving to improve the experience for our riders, so we will surely take this to heart. Love it when someone admits their own share of the responsibility for a negative experience, but we believe the responsibility lies with the seller. It's rare, but sometimes the custom experience lends itself to missed expectations and for that, we are sorry. Thank you for your review! We will do better.
Very responsive customer service and…
Very responsive customer service and quick delivery
30 de junho de 2022
Didn’t appreciate the (condescending)…
Didn’t appreciate the (condescending) attitude I received. But then again it’s not the first time this has happened with Alchemy. Love the bike, but the customer service could be better. Or maybe just hire nice people. Definitely does not make me want to spend more $ on another bike if they give 0 F’s toward an existing customer.
23 de novembro de 2022
Resposta da Alchemy Bikes
Thank you for letting us know! We are absolutely dedicated to making our riders' experiences the best they can possibly be. We absolutely love our customers, so let's figure out how to make this one right for you. Someone from our team will reach out today. We are committed to you!
Best bike “shop” I have ever bought…
Best bike “shop” I have ever bought from. Totally dialed in from the moment it got home. I would recommend and purchase from Alchemy again.
21 de julho de 2022
Very knowledge stab bike came ready
9 de novembro de 2022
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