I recently arranged some additional borrowing and was really impressed with how quick and straightforward the whole process was. I first spoke to Naheela on Saturday evening, and by Wednesday the loa... Ver mais
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After being refused by my bank for a mortgage, a work colleague suggested I try alder rose mortgage broker (when the bank says no) They found me a mortgage to suit my needs and both Danielle (my mor... Ver mais
We found Naheela and Gus to be very helpful throughout this process and they worked very hard to get it all through as the lender was very thorough in what they wanted and the guys did their best to s... Ver mais
Very happy with all the support received. Clearly communicated from the start how service will be provided. No advance payments demanded or hidden with surprises at the end of the process! Dedicated s... Ver mais
Detalhes da empresa
Escrito pela empresa
When the Bank Says No is team of professional mortgage and insurance brokers, dedicated to helping our clients achieve the finance they need to buy their home. Founded by our parent company Alder Rose Mortgage Services Ltd, we were born out of a desire to support people – no matter the complexity of their situation. Instead of sending more challenging cases to other brokers where we had no control over their experience, we wanted to be there for everyone – every time. Our mission? We’ve heard them all before, so let’s just tell you why we’re here and what we do well. Straight-up; no gloss, hype, or marketing lingo. We find mortgages for our customers, and give them the right advice first time. “When the bank says no – we say Yes“ People get rejected by lenders every day – that doesn’t mean you’re a bad person, though it can sometimes make you feel that way. Confused by free online services that can’t cope with real life situations, and stressed by the months you’ve wasted waiting, it can feel like there’s no one there to help. But we’re here to clear things up, and explain what solutions are out there.
Informações de contato
Oak House, Sutton Quay Busines, WA7 3EH, Frodsham, Reino Unido
- 01615038603
- Hello@whenthebanksaysno.co.uk
- alderrose.co.uk
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My Agent Rachel Carlin was very helpful…
My Agent Rachel Carlin was very helpful during whole process. Initially we were let down by 3 to 4 agencies. But here it was amazing and they have mortgages for all type of criteria
A fantastic experience all the way…
A fantastic experience all the way through. Would highly recommend them.
Helped with a re-mortgage
Helped me get a re-mortgage on my property in a tricky situation. A great help!
Always on the ball chasing up and…
Always on the ball chasing up and getting the problem solved…a+++
Excellent Service ….
From start to finish Daniel has been not only polite but very professional as well.
I would have no issue in using these guys again in the future.
Thanks a million
Michael & Yvonne
Naheela and Gus worked very hard and…
Naheela and Gus worked very hard and kept us up to date every step of the way.
Mark was knowledgeable and always…
Mark was knowledgeable and always available to answer any questions we had.
We would not hesitate to use this company for any future house moves.
Mark Brazier ⭐️⭐️⭐️⭐️⭐️
Mark Brazier provided an exceptional service that was truly second to none. His expertise and helpfulness made a huge difference, and I felt supported every step of the way. I wouldn’t go anywhere else—Mark is a top man and a credit to his profession.
All the staffs worked tirelessly to…
All the staffs worked tirelessly to secure a good reliable mortgage for me. The team are excellent.
A really good experience nothing was…
A really good experience nothing was too much trouble. Everything went really smooth would use again for other business opportunities great team.
A+++++++++
Danielle is the best
Danielle is the best, she helped me with my remortgage and made the whole process nice and smooth with no stress at all. She is very kind, friendly and professional :)
Exceptional personalised service
I was at a cross road in my life and needed specialised products and services that weren't on the high street.
The Bank Says No assisted me towards achieving my new start in life. I have used this company twice for my financial needs.
The level of service of this team is exceptional,bespoke showing care and responsibility from start to finish.
I would like to personally thank Bilal Awan, Pavinder Boparai, Mark Brazier and Samantha Jolley. The team worked tirelessly, to achieve my goal. The knowledge expertise and customer service is exceptional. 100% i would recommend look no further. Thank you all.
Big appreciation to Mark, Sam & Faith!
Big appreciation to Samuel & Faith for your help, patience, and steady support throughout—it’s made a real difference and I’m very thankful!
But I have to give special recognition to Mark. The level of commitment, persistence, and hard work you’ve put into making this happen has been outstanding. I’ll be forever grateful for everything you’ve done for me!
Couldn’t have done it without you all—thank you so much!
Amazing mortgage service!
Ashley has supported me throughout the whole process of my mortgage application. He never made anything difficult for me. I was surprised to receive a mortgage offer within few days. I am extremely happy with the service and do recommend Ashley from when the bank says no! Please don’t think twice!
Great team, Professional and knowledgeable
The team at WTBSN gave me hope when I thought to give up and wait another 6 months as I initially got refused by Halifax and thought my last result would be a off high street lender but they knew which bank would accept me and got me a deal with a high street lender I can’t thank them enough.
Danielle and Rachel communicated with me through the whole process which made me know I was in the right hands.
I’d recommend highly giving them a call in any situation you in, if there is a way you can get a mortgage they will be the ones to make it happen for you.
Gus and Naheela were great and always…
Gus and Naheela were great and always contactable. Very efficient and made the process really easy.
If I could give 10 stars I would!
If I could give 10 stars, I honestly would……
From the very start, we thought getting a mortgage was absolutely not possible for us. We had less than perfect credit history & complicated circumstances.
Lucy was absolutely outstanding. She was honest, knowledgeable & calm. Even when things looked like they might fall apart, she kept working through the options & never made us feel like our case was a lost cause!! She explained everything clearly & kept us reassured throughout what was a very emotional process.
Rachel was also fantastic, always super helpful, responsive & making sure things kept moving behind the scenes. Even answering my 2738272 questions & dealing with my emotional breakdown like a pro when I found out we got the mortgage offer!
Together, they really made an overwhelming process feel manageable. Thanks to Lucy and Rachel, we now have our mortgage offer, which is something we genuinely didn’t think would happen at the start. They truly made what felt impossible, possible.
We cannot recommend them highly enough, especially if your situation isn’t straightforward like ours… or if it is straight forward, use them anyway because they’re amazing!
Friendly team
Friendly, knowledgeable staff. Danielle always responded immediately to our calls and answered all questions no matter how minor. She made a usually stressful, difficult experience so easy and pleasant and ensured a lack of "jargon" meant we fully understood every stage of the process. Great communication, with an easy to use app. Would definitely recommend.
Excellent Work!
I have to command the absolute dedication and determination which Naheela and Gus completely displayed during the entire loan process. Not only were they courteous, professional, and informed, but they also provided assurance when I needed it. I would not hesitate to recommend these two individuals who clearly are outstanding in what they do. Thanks so much for arranging the necessary funding when I needed it.
When the bank says no
When the bank says no, you really must be go to this mortgage broker, who will do everything in their power to help you. We were mortgage prisoners in a house too small for our family and unable to buy a new house with the help of a high street lender. We want to say an especially big thank you to Danielle and Sam. We couldn’t have done this without you.
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