I bought the cambodian OUD and it smelt rancide. It smelt like the worst smell i have ever smelt and nothing else. Just like horse poo. I tried to refund it but they said we don't refund on any 3ml o... Ver mais
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Veja o que dizem as avaliações
Best service By Fakir Mohammad I placed an order and by mistake given my old address and I mentioned in email very quick they corrected my mistake now delivery on my right address Very helpful c... Ver mais
I had previously purchased a 200mL bottle of Amber Oud and was impressed by how cheap and yet what a luxurious scent I had bought. A relative sent me a discount code and I bought 2 bottles each of 3... Ver mais
A empresa respondeu
The best perfume company ever. I am a fan of Al Haramain, I'm having a collection of their perfumes and I love them all. Good quality, long lasting, quick delivery and very good customer service. I a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Welcome to the Official home of Al Haramain Perfumes UK, catering for perfume lovers in the UK and across Europe. Explore our range of authentically Arabian pure Oud and Atar Oils, the finest range of Eau de Parfums including Amber Oud and L'Aventure collections, and Bukhoor and pure Agarwood for a distinctly Arabian home fragrance experience. Enjoy FREE delivery to the UK on orders over £50 and FREE or Half Price shipping available to Europe and selected worldwide destinations. With over 50 years of crafting the finest fragrances, discover why our customers adore Al Haramain Perfumes.
Informações de contato
4 Corners Distribution Ltd, Unit 3 Renwick Road, Renwick Industrial Estate, Barking , IG11 0SD, London, Reino Unido
- sales@alharamainperfumes.co.uk
- alharamainperfumes.co.uk
4,1
Muito Bom
453 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great product service from people who actually…
Great service from people who actually care.
I ordered direct and explained that I needed it the next day. Despite it being late in the afternoon they pulled out all the stops and managed to get it to me for the next morning.
The products are superb and usually out perform the usual well know major brands by some margin. (Amber Oud Gold is incredibly good).
Very highly recommended.
27 de junho de 2025
Avaliação não solicitada
Resposta da Al Haramain Perfumes UK
Thank you so much for your wonderful feedback! We're truly glad we could get your order to you on time, and it means a lot to hear that our team’s efforts made a difference. It’s also fantastic to know you're enjoying Amber Oud Gold — we’re proud of our products and love hearing that they’re exceeding expectations. Your support and recommendation mean everything to us!
Sono stata seguita dal Sig Yazan del Global and online sales department
Sono stata seguita dal Sig. Yazan del Global and Online sales department che è stato estremamente gentile, veloce e disponibile. I miei complimenti per la scelta delle persone che lavorano per questa azienda storica
22 de maio de 2025
Avaliação não solicitada
Resposta da Al Haramain Perfumes UK
La ringraziamo sinceramente per il suo gentile messaggio.
Siamo molto felici di sapere che il Sig. Yazan del nostro Global and Online Sales Department sia stato in grado di assisterla con cortesia, rapidità e professionalità. Condivideremo con lui i suoi complimenti, che saranno sicuramente molto apprezzati.
Ci fa sempre piacere ricevere riscontri positivi e ci impegniamo ogni giorno per offrire un servizio all’altezza della fiducia dei nostri clienti.
Rimaniamo a sua disposizione per qualsiasi ulteriore necessità.
Nice perfume and came on time
25 de março de 2025
Resposta da Al Haramain Perfumes UK
Thank you for your 5-star review! We're delighted to hear that you’re happy with your perfume and that it arrived on time. We truly appreciate your support and look forward to serving you again soon!
I love this brand of fragrances
I love this brand of fragrances, top quality, long lasting, I have been using L’adventure for years and probably always will. I would like to try others but never seem to get any other samples. Please send us over some samples. Recently tried Black amber Oud got some good reviews from some people, felt it was a little feminine for me.
25 de janeiro de 2025
Resposta da Al Haramain Perfumes UK
Thank you for your review and for being a loyal fan of our fragrances! We’re thrilled to hear that you love L’Aventure and appreciate its quality and longevity.
We understand that trying new scents is important, and while we don’t always have samples available, we’ll definitely keep your request in mind for the future. If we do have any samples, we’d be happy to include them in a future order!
We appreciate your feedback on Amber Oud Black as well—it’s always great to hear different perspectives on our fragrances. Let us know if there’s anything else we can do for you!
Great perfumes at reasonable prices
I bought the Azlan Oud perfume after a friend give me a whiff of it. It's an excellent Oud-based perfume with a rich smell and good staying power; the quality is on a level with much more expensive brands.
27 de janeiro de 2025
Resposta da Al Haramain Perfumes UK
Thank you so much for your fantastic review! We're thrilled to hear that you love Azlan Oud and that it exceeded your expectations. We take great pride in offering high-quality fragrances at reasonable prices, and your feedback means the world to us. Enjoy your Oud, and we look forward to serving you again!
Delivery was prompt
Delivery was prompt. The gift was amazing. I would recommend you buy from them.
26 de novembro de 2024
Resposta da Al Haramain Perfumes UK
Hi,
Thank you so much for your kind words and the 5-star review! We’re thrilled to hear that you were happy with the prompt delivery and the gift. Your recommendation means a lot to us!
If you need anything else in the future, don’t hesitate to reach out.
Exceptional
Exceptional value.
Fabulous fragrances.
Superb Customer Service.
10/10
20 de novembro de 2024
Avaliação não solicitada
Resposta da Al Haramain Perfumes UK
Thank you so much for your glowing review! We're thrilled to hear that you’re delighted with our fragrances, value, and customer service. Your kind words mean the world to us and motivate us to keep delivering excellence. We look forward to serving you again—10/10 customers like you make it all worthwhile! 🌟✨
Excellent perfumes
Excellent perfumes
Great long lasting scent that smells amazing. I always get asked what I'm wearing when wearing Al Harmamain perfume.
26 de agosto de 2024
Resposta da Al Haramain Perfumes UK
Thank you for your wonderful review! We're so glad to hear that you love our perfumes and that it’s getting you so many compliments! We appreciate your support and look forward to being a part of your fragrance collection for years to come.
VERY SATISFIED WITH ALEEM'S HELP
I always buy my perfume, air freshners and Sandalwood Bukhoor from Al Haramain, and find them to be very helpful, considerate and polite. That is why I continue to use their very friendly services, whether it is in seeking information, making an enquiry or anything else. It is so great in this day and age to find a Company who obviously put their customers' needs first. Thank you ALEEM, for looking after my last contacts with you with such a satisfactory conclusion.
18 de setembro de 2024
Avaliação não solicitada
Resposta da Al Haramain Perfumes UK
Thank you so much for your wonderful review! We're thrilled to hear about your continued satisfaction with our products and services. Aleem will be especially happy to know that his assistance made such a positive impact. We truly value your loyalty and are grateful to have customers like you who appreciate our dedication to excellent service. If you ever need anything, don’t hesitate to reach out. Thank you again for choosing Al Haramain!
The best perfume company ever
The best perfume company ever. , I'm having a collection of their body spray and I love them all. Good quality, long lasting, quick delivery and very good customer service. Highly recommend!
Aleem, is very helpful, he always keeps me updated on my order.
Many thanks 😊
29 de agosto de 2024
Avaliação não solicitada
Resposta da Al Haramain Perfumes UK
Hi,
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your collection of our body sprays and that you've had a positive experience with our service.
Your kind words and recommendation mean the world to us. We look forward to continuing to provide you with high-quality products and excellent service.
Many thanks for your support!
Quick, Responsive and Customer-centric
They were extremely quick to respond to questions and even when there was a problem with my order, quickly resolved it. Service was A+, thank you!
25 de julho de 2024
Resposta da Al Haramain Perfumes UK
Hi,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team is dedicated to providing quick and responsive service, so it's great to know we hit the mark for you. If you ever need anything else, we're here to help.
Regards,
Orders Team
I had previously purchased a 200mL…
I had previously purchased a 200mL bottle of Amber Oud and was impressed by how cheap and yet what a luxurious scent I had bought. A relative sent me a discount code and I bought 2 bottles each of 3 different scents. I love the poly-aromatic ingredients of Al Haramain. If I had a lot of money and wanted some fun, I think I would buy every scent that this company makes. Such luxury and such good value, that it makes a change from having endure expensive Western brands. If you like Paco Robanne's fantastic One Million - you will probably like the scents that Al Haramain produces.
8 de novembro de 2023
Avaliação não solicitada
Resposta da Al Haramain Perfumes UK
Hi,
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the Amber Oud and that our other scents have also made such a positive impression.
We take pride in offering luxurious fragrances at great value, and it's always rewarding to know that our customers appreciate the unique quality and craftsmanship we put into each bottle. Your kind words and continued support mean the world to us.
If you ever decide to explore more of our collection, we're confident you'll find even more scents to love. And of course, we’re always here to help with recommendations if you need them!
Thanks again for choosing Al Haramain.
Regards,
Orders Team
Lovely perfume
Lovely perfume. My first ever OUD perfume and must say it has lived up to the expectation
2 de agosto de 2024
Avaliação não solicitada
Resposta da Al Haramain Perfumes UK
Hi Alfred,
Thank you so much for your wonderful review! We're delighted that you chose us for your first oud perfume and that it exceeded your expectations.
It's always special to be a part of someone's introduction to the world of oud fragrances. We hope you continue to enjoy it!
Regards,
Orders Team
Highly recommend this company. enough
Can't recommend this company enough, Service is top notch prices are great and fantastic range of long lasting oil perfumes used this range for years Aleem has been very helpful on stock supply.
29 de julho de 2024
Avaliação não solicitada
Resposta da Al Haramain Perfumes UK
Hi,
Thank you so much for your kind words and the wonderful 5-star review! We're thrilled to hear that you've had such a positive experience with our service, prices, and range of long-lasting oil perfumes. Aleem and the rest of our team always strive to provide the best support, and your feedback means a lot to us.
We're grateful for your continued support over the years and look forward to serving you again soon!
Warm regards,
Orders Team
Please don't support this company read…
Please don't support this company read some post on Facebook very concerning regarding the owners of this group.
26 de julho de 2024
Avaliação não solicitada
Resposta da Al Haramain Perfumes UK
Hi,
We take all comments seriously and are committed to maintaining transparency and trust with our customers.
We assure you that we operate with the highest standards of integrity and professionalism. If you have any specific concerns or questions, we would appreciate the opportunity to address them directly. Please feel free to contact us at sales@alharamainperfumes.co.uk so we can discuss this further.
Regards,
Orders Team
I ordered a perfume pay express…
I ordered a perfume pay express delivery. The next day a box arrives with many perfumes, and I am the one who gets in touch. Then they tell me, excuse me, they are going to have a detail with me that I must deliver the box first to send my perfume. They didn't even say thank you.
24 de junho de 2024
Resposta da Al Haramain Perfumes UK
Hi,
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience you experienced with your recent order.
I'm sorry to hear about the mix-up with your delivery and understand how frustrating this must have been, especially since you paid for express delivery. We strive to provide excellent service, and it’s clear we fell short in this instance.
To resolve this, please allow us to make things right. In your next order, we will send out an additional complimentary gift as a token of our appreciation for your patience and understanding.
Regards,
Orders Team
Resposta da Al Haramain Perfumes UK
Hey Michelle,
Thank you so much for your 5-star review! We're thrilled to hear that you're very satisfied with the speed of your order. Your feedback is greatly appreciated, and we look forward to serving you again soon!
Regards,
Orders Team
The bottles are exactly what we was…
The bottles are exactly what we was looking for and no damages either! Amazing
26 de junho de 2024
Resposta da Al Haramain Perfumes UK
Hi Fatima,
Thank you so much for your wonderful review! We're thrilled to hear that the bottles were exactly what you were looking for and arrived in perfect condition. If you need anything else or have any questions, feel free to reach out.
Kind regards,
Orders Team
Resposta da Al Haramain Perfumes UK
Hi Cristian,
Thank you for the review, it means a lot! We hope to see you again soon.
Regards,
Orders Team
It’s not the original
We bought 11 Al Haramain oudi Attar from this website, the quality and smell was so not anywhere near the original one. The original one’s colour was little bit more darker and the perfume consistency was more thicker but this one’s was like watery and lighter in colour. Also the writing on the perfume’s package was also not like in the original packaging. It’s really disappointing and dissatisfied experience from them.
9 de maio de 2024
Avaliação não solicitada
Resposta da Al Haramain Perfumes UK
Hi,
We are truly sorry to hear about your disappointing experience with our Al Haramain Oudi Attar. Quality and customer satisfaction are our top priorities, and we deeply regret that our product did not meet your expectations.
Please rest assured that we source our products directly from reputable suppliers to ensure authenticity. However, we take your feedback seriously and will investigate the issues you’ve raised regarding the consistency, color, and packaging.
To make this right, we would like to offer you a full refund or a replacement. Please contact our customer service team at orders@alharamainperfumes.co.uk so we can resolve this to your satisfaction.
Regards,
Orders Team
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