Al Haramain Perfumes UK  Avaliações 

453
O TrustScore é 4 de um total de 5

4,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I bought the cambodian OUD and it smelt rancide. It smelt like the worst smell i have ever smelt and nothing else. Just like horse poo. I tried to refund it but they said we don't refund on any 3ml o... Ver mais

Avaliado com 5 de um total de 5 estrelas

Best service By Fakir Mohammad I placed an order and by mistake given my old address and I mentioned in email very quick they corrected my mistake now delivery on my right address Very helpful c... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had previously purchased a 200mL bottle of Amber Oud and was impressed by how cheap and yet what a luxurious scent I had bought. A relative sent me a discount code and I bought 2 bottles each of 3... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The best perfume company ever. I am a fan of Al Haramain, I'm having a collection of their perfumes and I love them all. Good quality, long lasting, quick delivery and very good customer service. I a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Cosméticos e Perfumes
  2. Perfumaria

Escrito pela empresa

Welcome to the Official home of Al Haramain Perfumes UK, catering for perfume lovers in the UK and across Europe. Explore our range of authentically Arabian pure Oud and Atar Oils, the finest range of Eau de Parfums including Amber Oud and L'Aventure collections, and Bukhoor and pure Agarwood for a distinctly Arabian home fragrance experience. Enjoy FREE delivery to the UK on orders over £50 and FREE or Half Price shipping available to Europe and selected worldwide destinations. With over 50 years of crafting the finest fragrances, discover why our customers adore Al Haramain Perfumes.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

453 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(453)

18 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I bought Al Haramain Detour Noir

I bought Al Haramain Detour Noir. Fast delivery and in good condition. The scent has an awesome smell, great feeling when apply, unfortunately less power and no projection on my skin, after 2 hours I barely smell something on my skin. I don't know how PDM Layton is smell but for the money that you have to pay, it worth every penny.

25 de agosto de 2023
Avaliado com 5 de um total de 5 estrelas

I cannot praise the customer service I…

I cannot praise the customer service I have received from this amazing company, very responsive, considerate and catering to my needs. Aleem in particular has been a joy to deal with, keep up the good work and I will certainly be ordering from you again.

Brilliant scents at affordable prices!

28 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointing

The case came broken which had the oil inside which was disappointing. Also the bottle holding the oil looks like its got condensation?. The oil itself is nothing special its like any other low priced oud I'm not sure why the price tag is this high at 65 pounds. The oil does not last long either fades away after hour or so. Overall I would not recommend it.

29 de junho de 2023
logotipo da Al Haramain Perfumes UK

Resposta da Al Haramain Perfumes UK

Hi Samihul, apologies for the bad experience. If the product arrived damaged or looks like there is something wrong with the product itself, you can always get in contact with us and we will offer a resolution. In terms of the price, the "Dehn Al Oudh Mubakhar 6ml" that you ordered contains pure Agarwood Oil, which is very sought after.

Overall, we apologise for the experience you had and hope to see you again so we can rectify this.

Kind Regards,
Orders Team

Avaliado com 5 de um total de 5 estrelas

The best customer service ever!!!

Recently, I placed 2 orders with the company however I missed out a charcoal I wanted in the second order, so I had emailed in and I was pleasantly surprised that honestly within 5 minutes of sending the email I was called by a rep “Aleem” who sorted out my problem over the phone, sent an email in response and was very nice to talk to. Lovely experience, just wanted to do something to show my gratitude for the quick, brilliant customer service and support!

10 de julho de 2023
Avaliação não solicitada
logotipo da Al Haramain Perfumes UK

Resposta da Al Haramain Perfumes UK

Hi Angelah,

Thanks for your kind words, we really appreciate it! Hope to see you again soon.

Avaliado com 3 de um total de 5 estrelas

Usually I am happy and I regularly shop…

Usually I am happy and I regularly shop with the brand, however, this time the packaging was sloppy and when I made my order I requested testers for the new Oud fragrances and it was disregarded. I also sent an email about this in the past. You loose as if I would had tried them probably I would have purchased some. The big bottle that i got of 120 ml also does not last like the other ones. And I got a small bottle for re-fill but no instructions on how to do it. It was better service before…

29 de junho de 2023
logotipo da Al Haramain Perfumes UK

Resposta da Al Haramain Perfumes UK

Hi Monika, hope you are doing well! Thanks for your feedback and apologies that you had this experience. We do try our absolute best to fulfill sample requests however this is subject to availability. Recently we have run out of stock of the Amber Oud Samples that you requested in your notes, but not to worry we will have them back soon! In regards to the packaging issue, we have noted your feedback and we can ensure you that we are exploring ways in which we can improve the packaging experience.

We hope that we do see you place an order again so we can make it up to you.

Many Thanks,
Orders Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais