Easy to negotiate website. Good communication once order placed sending through tracking information. Package only took one week to be delivered to Australia. Thrilled with the contents that was packa... Ver mais
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Veja o que dizem as avaliações
Do you know that feeling you get just before you open your favourite box of chocolates ? Well that’s how I feel whenever I get my fabulous fabrics from Alice Caroline. It’s a real feast for my eyes wh... Ver mais
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My order arrived promptly which was surprising as it was ordered just before Christmas ,,,,and the mail here can be slow .I had ordered a hot water bottle covered with Liberty fabric .The fabric was b... Ver mais
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I received Alice’s Wonderland Sampler book rather quickly even coming from overseas. It was well packaged and protected during shipment. My mom and I purchased a book from a local quilt shop that we w... Ver mais
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Detalhes da empresa
Escrito pela empresa
Alice Caroline sell beautiful Liberty fabric, patterns, notions and kits. Liberty fabric is synonymous with classic florals, charming colour palettes and delicately detailed prints. Liberty’s now legendary fabrics are printed on impossibly soft fine, high thread count 100% cotton Tana Lawn® fabric. Alongside traditional archive prints, new designs and colour palettes are created in the renowned Liberty design studio for each of the seasonal collections. We stock a huge range of classic and new season prints, carefully curated to make sure we offer the best and the most lovely fabric Liberty has to offer.
Informações de contato
Darkes Barn West, Conderton, Near Tewkesbury, Glos,, GL20 7PP, Near Tewkesbury, Reino Unido
- 01386 725000
- orders@alicecaroline.co.uk
- alicecaroline.com
4,9
Excelente
445 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Order not received
I got an email from you asking for me to review my order. My problem is that I haven't yet received my order from you. I have emailed you twice to have you check to see if there is some sort of problem but have not received a reply from either of my emails. I am very disappointed because I was so excited about the EPP BOM.
22 de dezembro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
Hello Kathy,
Thank you for getting in touch. We will be happy to help you however we have not received any emails from you I'm afraid. Please can you supply more information regarding your order including your order number and then contact us with those details via the email on our website.
Having checked our system, we can see one order in your name for the new Flower Garden QBOM subscription which begins in 2025. As yet no money has been taken as the subscription doesn't start until next year. As this is also a quarterly subscription the first payment and shipment of goods is not until March 2025.
Customer services will be open until close of business today, Monday 23rd December and then reopens on Thursday 2nd January.
Best Wishes,
Alice Caroline Team
Wonderful
Such an amazing, inspirational site. What a wonderful temptation
16 de dezembro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
Thank you for taking the time to get in touch... how kind. Your feedback is very much appreciated by the whole team.
Happy Sewing!
Alice Caroline Team
Absolutely beautiful fabric and very…
Absolutely beautiful fabric and very speedy delivery thankyou
15 de dezembro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
You are most welcome, so pleased you are happy with your order.
Thank you for getting in touch.
Happy Sewing!
Alice Caroline Team
I have received the quilt set however I…
I have received the quilt set however I am saving it, but the fabric looks amazing. I also did the first sew along and thoroughly enjoyed it and made quite a few of the items, the ladies were amazing. Always packed beautifully and make me feel valued.
6 de dezembro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
Thank you for your kind words, we are delighted that you are sewing along with us again. Happy to help whenever we can too.
Happy Stitching!
Alice Caroline Team
Amazing selection of Liberty fabrics…
Amazing selection of Liberty fabrics and great service!
I have ordered Liberty fabrics from Alice Carol for 3 years now and it has always been a great experience!
28 de novembro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
Thank you for taking the time to leave a review. We are delighted to hear you are happy with our choice of fabrics and our service.
We very much appreciate your return custom.
Happy Sewing!
Alice Caroline Team
Not Like Photo …
The fabric I received was not at all like the picture advertised. The fabric was very thin (like a chiffon) and most of them were very dark colours, very disappointed...
5 de dezembro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
Hello Sharon,
I am sorry to hear you are disappointed with your order. If you would like to contact us via email and include the details of your order we can investigate further. It would be good to know what the product was to ensure both the image and the description is clear.
Best Wishes,
Alice Caroline Team
Love ordering from Alice Caroline
Love ordering from Alice Caroline. They have a huge selection of gorgeous Liberty & shipping is pretty quick to get to Australia. Whenever I’ve had any questions, the team are so helpful.
23 de outubro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
Thank you for taking the time to leave a review, we are happy to help whenever we can.
Best Wishes,
Alice Caroline Team
Canadian Order!
I’m in Canada and I hummed and hawed for months about placing an order. I wasn’t able to find what I wanted at home, so I did it. Extremely fast shipping, got here 2 days before the national postal strike!!! Just Awesome. The Liberty fabric that I order was of course fabulous!
Thank you
20 de novembro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
That's great to hear Cynthia, there is disruption now to post shipping to Canada so glad we were able to ship to you safely.
Happy Stitching?
Alice Caroline Team
My go to place for Liberty
My go to place for gorgeous Liberty fabrics. Always excellent customer service from Alice Caroline. I recently bought some fabulous remnants which have joined my fabric stash for future projects.
4 de novembro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
Thank you for your lovely comments. We are delighted you found some remnants to add to your Liberty stash, something you can never have too much of!
Happy Sewing
Alice Caroline Team
A company you can trust
Alice Caroline! what did I do before I stumbled upon you some four years ago whilst browsing the internet for patchwork quilts! I have bought and completed four of the quilt kits, and cannot recommend them enough. I have purchased numerous bags of tana lawn for string quilts and made two quilts . I have purchased fabric for other projects from the other side of the world (Australia), and every time the product is beautiful and the delivery fast. There is nothing not to love about Alice Caroline! Thank you team !
28 de novembro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
Thank you so much Therese, we are thrilled to hear you have been busy making our quilts and hopefully they will continue to bring you joy for many years to come.
There's always another quilt design around the corner at Alice Caroline and we hope to continue to inspire our customers.
The whole team is delighted and grateful for your kind words.
Happy Quilting!
Alice Caroline Team
I only recently discovered Liberty…
I only recently discovered Liberty fabric. I love Alice Caroline. The customer service is excellent, the quality of the fabric is exceptional. I appreciate the community on Facebook and on line through their various festivals. The classes they have, interviews, member hub, it makes me want to move from USA to the UK! Thanks for everything, I think you’re amazing.
9 de novembro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
Thank you for your wonderful comments and feedback. We love that you feel part of the sewing community that comes from our festival events, this is exactly what we hope to achieve.
It's great to hear you are happy with our products and services too and your kind and generous words will be shared with the whole team as what we do is very much a team effort.
Happy Sewing to you..
Alice Caroline Team
Long time since my last purchase (…
Long time since my last purchase ( pre-brexit for sure). Very nice fabrics and kit, liberty cannot fail. What is a pitty within EU/UK is customs actually… it will refrain me to do some purchases in the future 😖 but fabrics and service is superb. Thanks
18 de novembro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
Great to have you back and thank you for your order. Hope you enjoy your Liberty kit despite the customs headache since Brexit.
Happy Sewing
Alice Caroline Team
Lovely designs easy to follow…
Lovely designs easy to follow instructions
18 de novembro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
Hello and thank you for your review. We are delighted to hear your comments.
Happy Sewing
Alice Caroline Team
The fabrics are beatiful
The fabrics are beatiful! Safe and professional shipping to Norway, and I will buy more from Alice Caroline.
Extra thanks for the fabric samples:)
13 de novembro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
Hello and many thanks for taking the time to leave a review. We are delighted you are happy with your order and the service you received.
Hope you find some use for the small samples!
Happy Sewing
Alice Caroline Team
The fabrics are beautiful
The fabrics are beautiful. The Kits are presented prettily and the contents are clearly labelled. The instructions comprehensive.
5 de novembro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
Thank you for your feedback, we are so pleased to hear your comments.
Happy Sewing
Alice Caroline Team
The wonderland quilt book is just…
The wonderland quilt book is just fabulous. It explains everything in great depth and is an inspiration.
24 de outubro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
Many thanks for taking the time to leave a review of our Alice's Wonderland Sampler Quilt book. We are delighted to hear that you are inspired and hope you thoroughly enjoy the project.
Happy Crafting!
Alice Caroline Team
I am in the US
I am in the US, and all my orders have been processed and shipped so timely. The fabrics are beautiful - count me a new fan and loyal customer!
16 de outubro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
Hello and thank you very much, this is wonderful to hear. We hope you find much to inspire you.
Happy Sewing!
Alice Caroline Team
Great customer service
Great customer service. Lovely and it is greatly appreciated 😊
18 de outubro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
Happy to help and thank you for your kind comments.
Best Wishes,
Alice Caroline Team
Lovely fabric choice
Lovely fabric choice, love that they give you fabric choices when you order a pattern to give you some great ideas.
23 de outubro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
Thank you for taking the time to leave a review. We are pleased you found some inspiration in our fabric choices for patterns...
Happy Sewing!
Alice Caroline Team
Great service…
Kept up to date on orders and delays with all options on how to proceed. Great service and fabric
1 de outubro de 2024
Avaliação não solicitada
Resposta de Alice Caroline
Thank you for taking the time to leave a review, it's great to know you have been happy with the order you placed and service received.
Happy Sewing!
Alice Caroline Team
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