Always a pleasure to work with your customer service team. I’ve had to reach out twice and both times things were taken care of immediately. I appreciate that and the professionalism of your company.... Ver mais
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Veja o que dizem as avaliações
I really like the chocolates they actually seem to work for energy and rest. The only problem is that there is a big discrepancy in their shipping process: SavedBy Shipping Assurance costs $14.97... Ver mais
Alice Party Trick Mushroom Chocolate was a fun surprise! The chocolate tastes great, with no strong mushroom flavor, and it provided a pleasant, uplifting experience. It was smooth, enjoyable, and exa... Ver mais
Exceptional customer service! My Alice mushroom chocolates arrived completely melted due to the heat, and their team responded right away. They’re sending a replacement shipment packed on ice with no... Ver mais
Detalhes da empresa
Escrito pela empresa
We started alice with one clear mission: to create a daily mushroom ritual that is both effective and delicious. Alice gives people what neither the pharmaceutical industry nor supplements have provided: safe, effective consumables that pair long-term benefits with immediate boosts to cognitive functioning. All in one chocolate bite. We spent two years working with homeopathic doctors, teams of formulators and chocolatiers to create something powerful and delicious—part of a wellness routine that you can look forward to each day. Our decadent chocolate supplements combine the best fruiting-body mushrooms with the best nootropics and adaptogens. This union pairs the long-term benefits of mushrooms with the immediate effects of the nootropics, and keeps you on your journey into the delights of fungi. The result: an indulgent daily routine that’s good for you and only gets better with time.
Informações de contato
Estados Unidos
- orders@alicemushrooms.com
- alicemushrooms.com
4,6
Excelente
77 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick and accurate help
Quick and accurate help. Replied same day/ very competent and pleasant.
2 de janeiro de 2026
Resposta da alicemushrooms.com
Thanks so much!!
Mellow effect and help with my evening restlessness
Love the Nightcap ones as they are very mild and gradually mellow me enough that I can relax and fall asleep. Many evenings I am affected by restlessness and these help.
1 de janeiro de 2026
Resposta da alicemushrooms.com
So happy you're loving Nightcap! Thank you for sharing :)
Yummy chocolate and castumare
Yummy chocolate and customer service outstanding
13 de dezembro de 2025
Avaliação não solicitada
Resposta da alicemushrooms.com
So happy you're enjoying alice!
Resposta da alicemushrooms.com
Thanks so much for sharing! Appreciate you :)
Customer service is excellent
Customer service is excellent. The issue I encountered when setting up my subscription on the website was resolved quickly. The treatment I received (as well as the product) convinced me that the company has high standards for their customer service.
27 de dezembro de 2025
Resposta da alicemushrooms.com
Thanks so much for sharing! We love our customers :)
Life changing products
What is not to love about Alice Mushrooms, the staff, the ease of communication, the generosity, the products oh my - absolutely have changed my life.
25 de dezembro de 2025
Resposta da alicemushrooms.com
Thank you so much for your support! We appreciate you!!
Waste of money
I have tried them for a couple of days at this point and i honestly feel like I just wasted my money. Didn’t feel anything with any of them. Again just a waste of money.
18 de dezembro de 2025
Resposta da alicemushrooms.com
I'm so sorry to hear that alice wasn't a good fit for you! Our chocolates are meant to be taken daily (just like a supplement!) for at least 3 weeks to give the functional mushrooms time to build up in your system. When incorporated into a daily routine, the mushrooms’ nutrients compound in your body and become more effective (and noticeable) with sustained use.
That said, we have a 30-day guarantee on our chocolates, so please reach out to us at orders@alicemushrooms.com for help with a refund :)
Website is easy to navigate
Website is easy to navigate. Order was processed and shipped quickly. I had a follow-up question and response was timely.
23 de dezembro de 2025
Resposta da alicemushrooms.com
Thanks so much for sharing this feedback!
From the start your ads are awesome
From the start your ads are awesome. Fresh, clean, new. Your site is easy to navigate, within seconds of arriving you know where to find what, how to get in touch with someone if need be and how to purchase. Lots of choices for whatever you require your mushrooms to do for you, any need is met. The customer service is where they had me, I emailed in, so amped that I finally decided to order and was met with an actual person emailing me back. 🍄🍄Obviously mushrooms are for everyone, how you decide to consume them is your choice. Alice mushrooms are for you!!
18 de dezembro de 2025
Resposta da alicemushrooms.com
Thank you for sharing your experience! So happy to have you in the alice family!!
i had a play package and they responded…
i had a play package and they responded very quickly and handled my situation very well and time efficiently. and they were very nice too
16 de dezembro de 2025
Avaliação não solicitada
Resposta da alicemushrooms.com
So happy we could help! Thanks for sharing :)
Jess did amazing
Jess did amazing, she happily helped get me a new order priority shipped to me at no expense, even though the fault was on UPS and not them!
17 de dezembro de 2025
Avaliação não solicitada
Resposta da alicemushrooms.com
We're always here to help! Thanks so much for sharing your experience :)
Bonnie is absolutely wonderful
17 de dezembro de 2025
Avaliação não solicitada
Resposta da alicemushrooms.com
We think so, too :) Thanks for sharing!
Resposta da alicemushrooms.com
Appreciate your feedback!
Excellent Customer Service
Customer Service was excellent. They responded quickly and resolved my issue expeditiously. Thank you!
17 de dezembro de 2025
Avaliação não solicitada
Resposta da alicemushrooms.com
So glad to hear that! Will be sure to share the love with our CX team :)
Amazing service!!
Amazing service!!! I recently found out I am not medically able to eat the chocolates. Then contacted the company to inform them I was looking to return the purchase. They were kind enough to refund me and wish me well. Amazing service. Felt very honest and personable
16 de dezembro de 2025
Avaliação não solicitada
Resposta da alicemushrooms.com
So glad that we were able to help even though alice wasn't the right for you. We'll absolutely share the love with our CX team :)
Excellent customer service!
Superb communication and genuine customer assistance.
15 de dezembro de 2025
Avaliação não solicitada
Resposta da alicemushrooms.com
Thank you for sharing! Appreciate you :)
Top notch customer service with a soul
Top notch customer service with a soul! I was treated so kindly, with understanding and promptness. Professional team, very impressed. Products great, I enjoyed it while dancing at an alcohol free bar. Shared with a friend and she also enjoyed. Gave us good energy and happy faces. Thank you Team Alice 🍄
15 de dezembro de 2025
Avaliação não solicitada
Resposta da alicemushrooms.com
Party Trick always helps, but it sounds like YOU brought the party! Thanks so much for sharing :)
Customer service
I reached out with some concerns because of my health issues. You are very quick to respond and gave me the information I needed. Very much appreciated!
15 de dezembro de 2025
Avaliação não solicitada
Resposta da alicemushrooms.com
So glad we could help!
Prompt and professional
Prompt and professional! Top tier customer service :). Product works well for me too, you have to give it time.
15 de dezembro de 2025
Avaliação não solicitada
Resposta da alicemushrooms.com
Thank you so much for sharing! Appreciate you!!
Great Customer Service
It was easy to communicate with them & the customer service provided prompt response & resolution. I also like the products.
13 de dezembro de 2025
Avaliação não solicitada
Resposta da alicemushrooms.com
Thank you so much for sharing! Appreciate you :)
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