They wanted to charge nearly $200 extra under the NDIS for prepping, cooking and delivery of a snack that requires none of this. Resulting in the snack costing nearly 4 times the original price on the... Ver mais
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Veja o que dizem as avaliações
Honestly, ALifePlus deserves a better overall score than its competitors (especially Foober and its odd dependance on capsicum, yuck!). Yeah sure the website and ordering are a bit clunky, but the men... Ver mais
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Had a very minor issue placing order . Angelo on chat line was magnificent . I thought I was getting the run around at first and would never hear from him again . True to his word the small issue reso... Ver mais
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I am so glad I found A LIFE PLUS! The process has been very easy and the customer support has been great. The menu is extensive with diet specific options that are made clear in the choosing ie GF... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We create fresh, healthy & delicious meals using the finest local ingredients which include no added chemicals, sugars or preservatives. Meals are hand-cooked to order and can be customised for different diets and special dietary requirements. Our offer: -No Subscription -No Lock-In Contracts -Choose 50+ Dishes -We Deliver to NSW, VIC, QLD, ACT, SA, TAS and WA
Informações de contato
Botany, NSW, 2019, Sydney, Austrália
- (02)80914087
- help@alifeplus.com.au
- alifeplus.com.au
4,1
Muito Bom
60 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
I should have gone with my gut!
I should have gone with my gut and not ordered! I have been hesitant to order as most of these places are rubbish, I should have stuck with that and not bothered, because I was right.
Sadly this is my first and only experience with A Life Plus. Firstly delivery times, where far too open in terms of times available, waiting all day for a delivery was ridiculous then not arriving until 5.30pm, my box wasn't overly cold and some meals on top of other meals and not surrounded by ice definitely not cold. This leaves me questioning how long, exactly was it in transit.
Upon inspection meals looked average, the ceaser salad lettuce was already turning brown and wilted. I decided to try the meat lovers pizza first, yuck! It's was so thick and heavy with meat of meat it was hard to disgusting from the grease, this went straight in the bin, the ceaser salad wasn't too far behind this after wanting to eat it two days later.
I reached out to customer service and all I was over was a measly $13 credit to use on another order, I definitely dont plan on ordering again. This was a huge waste of my hard earned money and definitely wouldn't recommend them!!!
2 de maio de 2025
Avaliação não solicitada
Resposta da A Life Plus
Hi Alysha,
Thank you for taking the time to share your experience — we’re genuinely sorry to hear that your first order left you feeling disappointed and frustrated.
We never want a customer to feel like their trust in us was misplaced, especially on a first order. We’ve since reached out directly and issued a partial refund to acknowledge the concerns you raised. Your feedback has also been shared with our kitchen and delivery teams, not only to improve the items you mentioned but to prevent this from happening again.
We understand your decision, but should you ever reconsider, we’d love the opportunity to offer you the kind of experience we truly stand behind.
Wishing you all the best,
Brea
Customer Service Manager
A Life Plus
Great Service
Easy ordering, ease of use for ordering, good customer service
24 de fevereiro de 2025
Avaliação não solicitada
Resposta da A Life Plus
Hi Heather,
Thank you for your kind words! We’re so glad to hear that you find our ordering process easy to use and that you've had a positive experience with our customer service.
Thank you for choosing us!
Very fresh & yummy & satisfying
Very fresh & yummy & satisfying
7 de fevereiro de 2025
Avaliação não solicitada
Resposta da A Life Plus
Hi there,
Thank you for your wonderful feedback! We’re delighted to hear that you found our meals fresh, delicious, and satisfying.
We truly appreciate your support and look forward to serving you again soon!
The meal quality is excellent
The meal quality is excellent. Best I've ever had. I could not fault it. Reasonably priced and efficient delivery. I can't wait for my next order!
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da A Life Plus
Hi Sarah,
Thank you so much for your kind words! We’re absolutely thrilled to hear that you’re enjoying the quality of our meals, and it means the world to us that you find them reasonably priced with efficient delivery.
We truly appreciate your support and can’t wait to serve you again with your next order!
Great delicious Keto options
Great keto choices that taste delicious .
I love the newer additions of quiche and sausage roll. Easy to order and it's great to have fresh not frozen meals.
3 de fevereiro de 2025
Avaliação não solicitada
Resposta da A Life Plus
Hi Deb,
Thank you so much for your kind words!
We’re delighted to hear that you’re enjoying our keto meal options, especially the new additions like quiche and sausage roll. It’s great to know that our fresh meals and easy ordering process are making your experience even better.
We truly appreciate your support and look forward to continuing to serve you delicious meals!
food is fresh
food is fresh, well presented,
tasty, smells great,is freezable and comes in various portion sizes
15 de janeiro de 2025
Avaliação não solicitada
Resposta da A Life Plus
Hi Charlotte,
Thank you for your wonderful feedback! We’re delighted to hear that you’re enjoying our fresh, well-presented, and tasty meals and that they meet your expectations in both quality and convenience.
It’s great to know that the aroma, portion variety, and the option to freeze have added to your experience. We truly appreciate your support and look forward to serving you again!
I love their food
The food is fresh, tasty, has a breakdown of macros. I can’t eat eggs and if I order the parmy they make it for me without the breadcrumbs, they will exclude mayo etc for me and they label the product to tell me they’ve done this. Absolutely fabulous personalised service. They cook the meals just for you. Great if you have food sensitivity or allergies.
Also as I'm in menopause and insulin resistant, the keto and low carb options are fabulous. I ordered the 250gram meals and find them filling. At first I was like.... ooohhhh they're small. But I don't feel hungry. They have the right macros and I don't have to worry about doing all that myself. No more tracking apps, just order and eat.
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da A Life Plus
Hi Lynne,
Thank you so much for your incredible review! We are absolutely thrilled to hear that you’re enjoying the meals and that our personalised service has made a difference for you.
It’s wonderful to know that our ability to customise your meals to suit your dietary needs has been helpful. We love that the keto and low-carb options are working well for you and that the portion sizes are just right. Your feedback means so much to us, and we truly appreciate your support.
If there’s ever anything else we can do to make your experience even better, please don’t hesitate to reach out.
The food is delicious and satisfying
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da A Life Plus
Hi Kim,
Thank you for your wonderful feedback! We’re so happy to hear that you find our food delicious and satisfying—that truly means a lot to us.
We appreciate your support and look forward to serving you again!
All the meals are scrumptious
All the meals are scrumptious. I totally enjoy the Prawn Laksa & Chicken & mushrooms, 2 of my favourites.
Have been on the 7 day plan for 3 weeks & I’ve lost 4kilos. Mind you I’m not overweight but I just need to lose 8kilos for my son’s wedding.
They are so tasty, a bit pricey but it’s convenient that all I have are those meals & they are filling on the 1200 cal low carb.
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da A Life Plus
Hi Jayne,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the meals—especially the Prawn Laksa and Chicken & Mushrooms—and that they’re helping you on your journey toward your goal for your son’s wedding. Congratulations on your progress so far! 🎉
We truly appreciate your feedback regarding pricing and convenience. We understand that meal plans are an investment, and we’re committed to delivering quality, taste, and nutritional balance to make it as worthwhile as possible.
We’re grateful for your support and look forward to continuing to serve you!
My first delivery was okay the food…
My first delivery was okay the food was delicious. Have not received my second order yet
14 de janeiro de 2025
Avaliação não solicitada
Resposta da A Life Plus
Hi Wendy,
Thank you for your wonderful review! We’re so glad to hear that you enjoyed your first delivery and found the food delicious.
If you need any updates or assistance, please feel free to reach out.
We truly appreciate your support and look forward to serving you again!
Great food!!
Great food!!
Easy to order and delivery services excellent.
3 de fevereiro de 2025
Avaliação não solicitada
Resposta da A Life Plus
Hi Katrina,
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the food and found the ordering and delivery process seamless.
Your feedback means a lot to us, and we appreciate your support. If there’s anything else we can do to enhance your experience, feel free to reach out.
Looking forward to serving you again!
Tasty flavours
Tasty flavours. Eggplant with pumpkin as seasonal vegetables was a bit different for my tastes and I personally would’ve preferred green veg instead. But definitely enjoyed the seasoning.
30 de janeiro de 2025
Avaliação não solicitada
Resposta da A Life Plus
Hi Natasha,
Thank you for taking the time to share your feedback with us! We're so glad to hear that you enjoyed the seasoning and flavors.
We appreciate your thoughts on the seasonal vegetables as well. We understand that preferences can vary, and we’ll certainly take your suggestion about incorporating more green vegetables into consideration for future menus.
Your feedback is valuable to us, and we’re always looking for ways to improve your experience.
Thank you for choosing us!
Quality and taste win over other meal delivery services
As a busy professional, I have regularly used other meal delivery services. My previous subscription had reduced in quality over time. I tried ALifePlus to see if there was a difference in quality and taste. I liked that there is no ongoing subscription. These are seriously the tastiest meals ever! I now look forward to these meals again. The quality and variety is outstanding! I like that there are gluten free and vegetarian options. Seriously worth the investment to have these meals delivered each week.
30 de janeiro de 2025
Avaliação não solicitada
Resposta da A Life Plus
Hi Helen,
Thank you so much for your kind words and for sharing your experience with us! We’re absolutely thrilled to hear that you’re enjoying our meals and that the quality and taste stand out compared to other meal delivery services.
It’s wonderful to know that our gluten-free and vegetarian options cater to your needs and that the flexibility of no ongoing subscription has been a positive aspect for you. We strive to provide delicious, high-quality, and convenient meals, so your feedback truly means the world to us.
We’re so grateful for your support and look forward to delivering more amazing meals to you each week!
They couldn’t get my order right
They continuously got my order wrong which was frustrating as I tried several times to contact them and resolve. I had so many meals I didn’t want and they wouldn’t give me a refund. I gave up in the end as I wasted so much time and money.
19 de novembro de 2024
Avaliação não solicitada
Resposta da A Life Plus
Hi Stephanie,
Thank you for sharing your feedback, and I’m truly sorry to hear about your experience. I completely understand how frustrating this must have been for you.
To make things right, I’d like to follow up via email to better understand what went wrong and explore how we can address the issue. Your satisfaction is very important to us, and we’d love the opportunity to resolve this for you.
Please look out for an email from us shortly, or feel free to respond here if there’s anything specific you’d like to highlight.
A Life Plus
Resposta da A Life Plus
Hi Olivia,
We’re so happy to hear that you love the food! Your feedback means the world to us, and we can’t wait to keep delivering meals that you enjoy.
Best,
The ALifePlus Team
Think i have tried every meal delivery…
Think i have tried every meal delivery service there is and nothing even compares to Alife. Quality TASTY food and I love the convenience.
13 de setembro de 2024
Avaliação não solicitada
Resposta da A Life Plus
Hi Aleesha,
Your love for our meals and the convenience they bring fills us with gratitude.
Your continued support encourages us to keep delivering excellence.
Cheers to many more deliveries for you.
AlifePlus!
A-mazing!!
After reading mixed reviews i decided to give them a try as i was actually just relieved to find a keto meal delivery service that did all the macro tracking for me. I bought 10 x 250g meals i thought id like made up of very tasty lunch & dinners for 5 days. I made my own chia pudding for breakfast. I decided on day 3 to order another 6 days as i found my energy increasing and the meals satisfying. Im 2 days into those so in a week ive lost 5.5kg...i can't believe it. What an epic start to my keto journey. I've just placed my 3rd order and im doing a few breakfast and snacks too as its all made soooo easy with my busy schedule.
9 de junho de 2024
Avaliação não solicitada
Resposta da A Life Plus
Hi there,
Congratulations on the progress of your weight loss journey!
We are honored to be part of your journey and eagerly anticipate witnessing your future successes.
Thank you for choosing us!
AlifePlus
i really love the food
i really love the food. i dont have to measure anything all done for me
17 de abril de 2024
Avaliação não solicitada
Resposta da A Life Plus
Hi Jen, your positive feedback and continuous support are greatly appreciated and serve as a source of inspiration for us.
Healthiest wishes to you.
ALifePlus
Very tasty
Very tasty, a wonderful combination, well cooked, fresh, well packed. Very filling.
15 de abril de 2024
Avaliação não solicitada
Resposta da A Life Plus
Hi Petrina, your positive feedback and continuous support are greatly appreciated and serve as a source of inspiration for us. Healthiest wishes to you. ALifePlus
Hi this is lakmini tamasha’s mum
Hi this is lakmini tamasha’s mum. Tamasha can’t give her own feedback due to her disability, but I can see Tamasha loving and enjoying her foods every mouthful. Also looking for more, unfortunately we can’t give her more than that the dietitian recommended us. Also I can see the meals are very fresh and mouthwatering.
13 de abril de 2024
Avaliação não solicitada
Resposta da A Life Plus
Dear Lakmini,
I wanted to express my gratitude for the feedback you provided. We are delighted to be a part of Tamasha's journey towards better health by offering healthy and delicious meals that she can enjoy!
Your continued support and kind words mean a lot to us and serve as a source of inspiration. We wish you all the best in your journey towards better health.
Wishing you both the best of health!
Best regards,
ALifePlus
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