Placed an order and shipped the wrong part. As soon as I mentioned it was the wrong part, they were very apologetic, refunded and sent me the correct part with 1st class delivery and refused to accept... Ver mais
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Veja o que dizem as avaliações
Quality set of forks at best price I could find and super quick despatch and delivery Very good communication from the seller with tracking number etc I've used Allison's bicyclette before but not... Ver mais
Overall the ordering through to the dispatch went smoothly. I selected Tracked 24hr Royal Mail postage and items were dispatched next day. It then took Royal Mail two days before parcel was showing o... Ver mais
A empresa respondeu
Allison's Biciclette made the quickest delivery available!. The click valves may not improve my speed on the bike or change puncture resistance, but pumping the tyres up is now so much easier, it'... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Alison's Biciclette is a small family run business that supplies bicycle components and accessories. We pride ourself on excellent and personalised customer service.
Informações de contato
Oakfield Cottage, GL14 1JB, Newnham-on-Severn, Reino Unido
- 01594 517191
- admin@alisonsbiciclette.co.uk
- alisonsbiciclette.co.uk
4,9
Excelente
134 avaliações
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Great quality and price and arrived in…
Great quality and price and arrived in a reasonable time.
16 de abril de 2023
Resposta da alisonsbiciclette.co.uk
With many thanks for this review which is much appreciated
Great customer service
Great customer service.
Had what I want. Easy to buy. Great communication.
Will use again.
15 de abril de 2023
Resposta da alisonsbiciclette.co.uk
With many thanks for taking the time to write this review
Resposta da alisonsbiciclette.co.uk
Thank you for these comments which are much appreciated
Resposta da alisonsbiciclette.co.uk
With many thanks for this feedback which is always appreciated
Good service and great prices
16 de março de 2023
Resposta da alisonsbiciclette.co.uk
With many thanks for your comments
Great bike shop
as before excellent service, parts as described , value for money great product. would recommend
16 de março de 2023
Resposta da alisonsbiciclette.co.uk
With many thanks for this review which is much appreciated.
Excellent Service
Excellent service and very good price on items. I will use again.
18 de fevereiro de 2023
Resposta da alisonsbiciclette.co.uk
With many thanks for your comments which are much appreciated
Resposta da alisonsbiciclette.co.uk
I always write to advise that your order has been received and when it will be dispatched.
Good price, good communication & fast delivery
Cheapest place on the net for 700c x 18 Scwalbe rim tape. Good communication and fast delivery. Also delivery costs are based on the items size and not a blanket amount like some companies (making delivery more than cost of item). Will buy from again.
2 de fevereiro de 2023
Resposta da alisonsbiciclette.co.uk
With many thanks for commenting on my postal rates which helps to keep prices down.
Helpful, prompt advice
I ordered the wrong size and Alison was very prompt and helpful in changing the item tobthe correct size.
30 de janeiro de 2023
Resposta da alisonsbiciclette.co.uk
With many thanks for this - customer service is my top priority
Great service
Parts in stock - brilliant. Supplier interested in my order - delivery on time. 😀😀😀👍👍👍
19 de janeiro de 2023
Resposta da alisonsbiciclette.co.uk
A big thank you for this review which is very much appreciated.
Excellent service at a great price.
20 de janeiro de 2023
Resposta da alisonsbiciclette.co.uk
With many thanks for these comments - thank you
Very easy to order and very quick to…
Very easy to order and very quick to receive item.
18 de janeiro de 2023
Resposta da alisonsbiciclette.co.uk
With many thanks for your review which is much appreciated.
All items arrived in excellent…
All items arrived in excellent condition & very good communication throughout. Thank you.
16 de dezembro de 2022
Resposta da alisonsbiciclette.co.uk
With many thanks for these words, which are much appreciated.
A Great shop for the traditional cycle shops
What a lovely Website, it felt like traditional bike shop with some very well known components manufactures at good prices, with excellent delivery and superb communication from Alison.
I bought handlebar tape, weldtite products and Quick release skewers, all delivered within a 3 working days despite there being a postal strike at the time of my order.
Why use Amazon when we have this website?
I will definitely use Alison's Biciclette again.
Thanks
1 de dezembro de 2022
Resposta da alisonsbiciclette.co.uk
Thank you for this review which says just what I hope to deliver from my shop. It is greatly appreciated and thank you.
Reasons to buy from this seller
Great prices, very good communication and well packed.
Thank you
5 de dezembro de 2022
Resposta da alisonsbiciclette.co.uk
This is really appreciated and thank you.
Efficient & Reasonable Bike Part Supplier
I saw their bottom bracket cup set was at a competitive price and the postage was reasonable with an option to upgrade to 1st class for a few pence extra. So I ordered it and it arrived very promptly. My only suggestion for improvement would be to include the dimensions of the cups in the description of the item. It did say "standard" but, not being a very experienced bike mechanic, I wasn't sure this meant it would fit my bike, so was crossing my fingers until it arrived.
19 de novembro de 2022
Resposta da alisonsbiciclette.co.uk
Thank you so much for this review and this really helpful comment. I will add the dimensions of the cups to the listings as this will be a most useful addition. Thank you.
Had hard to find headspacer and at a…
Had hard to find headspacer and at a great price , then got an email saying it despatched
Couldn’t do more an excellent seller
16 de novembro de 2022
Resposta da alisonsbiciclette.co.uk
With many thanks for these kind words, which are much appreciated.
Can't fault the service
Can't fault the service - really nice personal communications makes you remember it's a nice little shop instead of a massive faceless corporation
15 de outubro de 2022
Resposta da alisonsbiciclette.co.uk
With many thanks for these comments which point to the focus of customer service so important to my shop.
A very pleasant experience
A very pleasant experience. Personal contact with every step of the way explained. I would definitely recommend and purchase again.
28 de setembro de 2022
Resposta da alisonsbiciclette.co.uk
With many thanks for this feedback which is much appreciated.
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