Unreliable and unprofessional.
This company is ridiculous for a response, i had to jump through hoops and hurdles just to get a response, i had arranged for collection on an item and received the complete wrong item, i contacted 3/4 times and never received a response. i rang multiple times on different days and had absolutely nothing. When i finally got a response (through Whatsapp), i asked for a refund and was completely ignored. I had to contact and ring a ridiculous amount of times for them to try and sort a solution, when they finally arranged (2 weeks) for my item to be picked up, they never let me know when/what courier, i received a random phone call and returned the item to the courier and this company accused me of not returning it. I had to contact the courier just to prove that i had in-fact handed the item back because nobody from AllHair would answer my calls/enquirers. This company is so incompetent and i do not recommend in the slightest. I still have not received my refund and will be contacting my bank.