Alogic Avaliações 26

Answer to Apple's expensive monitors, for the cost you pay you exceptional design and performance. Bought their Clarity touch monitor, was having issues with the stylus, sent the support team a msg and they replied back same day with precise instructions which when followed resolved the issue of stylus not working. Great price, Great Product, Great Support.. Seems like makings of a great brand...

I bought the Matrix Ultimate Charger. Wanted to return the product as the quality is cheap and flimsy.
They never replied to my messages and the return policy doesn't allow returns on items that have been opened. Horrible company, would not recommend at all!

I was made aware of Alogic through an Instagram advertisement. The ad looked very enticing, and their products looked sleek and professional. They were also having a 20% sale, as it was the Christmas period at the time, and I was looking for an upgrade to my two-monitor setup at home. So, with giddy excitement at this potential saving, I placed my order.

Unfortunately, I should have checked them out on Trustpilot first...

I received my order within a few days via DHL, and was keen to set up my two new CLARITY 27" UHD 4K Monitors. To my utter disappointment, the colours were not nearly as vivid and crisp as advertised, and when running my PS5 through the screen, they were visibly washed out and pale. Also, the screens are reflective rather than matte, which made this even worse.

Alas, I needed to return them... and if I took you through the entire process, this review would become an essay. Let's just say that after 7 phone calls, 3 emails (they never responded to any of my emails!) and one live chat session, I finally got my money back after a *painstaking* process that took a whole month after my original order date! The customer service team are wildly incompetent and (based on my telephone conversations with them) clearly not based in the UK, as their website states.

Long story short, if you've never heard of this company before, there's a good reason for that, and you should avoid them at all costs!

Dissappointment. They respond, but they don't act at all. Firstly, the return process for a buggy docking station, promised over 4 weeks ago, remains uninitiated. Secondly, reimbursement for import duty/tax, which was confirmed several times, but never actioned, has left me out of pocket. Broken promises and a complete lack of action. Avoid them!!

They refuse to give me a refund ($900 CAD) after receiving a defective monitor.

I've been told now on multiple occasion's that a refund is being processed and shipping label sent but continue to get the run around with no real reason for the delay.

I'm going to have to go through my credit card company to open a dispute.

I would avoid this company at all costs.

I bought their DV4 UNIVERSAL QUAD DISPLAY DOCKING STATION. It doesn't work as described and is unreliable. When I requested a refund as per their 14 return policy, I got a call from their support team offering to try and fix the problem. I insisted on a return and they have stopped responding to my requests. I am now pursuing them via other means to get my money back