We gave our first order to Alpha Air unfortunately the air valve sent was not fire rated. Phoned them very apologetic and sent a replacement out on a before 10.00 carrier the next day. I think sometim... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Had great experience ordering some dampers and duct fittings. Good and easy access on the website and prices look pretty competitive. This was my first time ordering online for work goods. Not bad.
A empresa respondeu
The price and speed of delivery were great. I only give 3 stars because the delivery driver didn’t bother to wait for the door to be answered. My order worth £120 was left on my doorstep in full publi... Ver mais
A empresa respondeu
Good stuff, goods very well packaged, good price and faster delivery.
Detalhes da empresa
Escrito pela empresa
At Alpha Air, we are passionate about providing top-quality ventilation, extraction, and air conditioning solutions that enhance comfort, improve air quality, and ensure energy efficiency. With a commitment to excellence and customer satisfaction, we have established ourselves as a trusted name in the HVAC industry, serving both residential and commercial clients. Our mission is to deliver exceptional HVAC supplies and services that meet the diverse needs of our customers. We strive to create a healthier, more comfortable living and working environment through innovative products and reliable support. For over 30 years, Alpha Air Ventilation Supplies Ltd has grown from a small local supplier to a leading ducting distributor. Our team consists of experienced professionals dedicated to helping you find the best solutions for your ventilation needs. Whether you are an HVAC contractor, a business owner, or a homeowner, we are here to provide expert advice and high-quality products..
Informações de contato
75 Waterside Road, LE5 1TL, Leicester, Reino Unido
- 01162460031
- sales@alphaair.co.uk
- alphaair.co.uk
4,6
Excelente
45 avaliações
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta de Alpha Air
Hi David, Thanks for the great review!
Would highly recommend.
Would highly recommend.
Easy to use website and their web chat was very helpful. Quick delivery too.
23 de fevereiro de 2026
Resposta de Alpha Air
Hi Lee, thanks for the 5 stars! We're glad you were impressed!
Good prices and fast delivery
12 de janeiro de 2026
Resposta de Alpha Air
Hi Alan, Thanks for the 5* review!
Matt
The price and speed of delivery wer…
The price and speed of delivery were great. I only give 3 stars because the delivery driver didn’t bother to wait for the door to be answered. My order worth £120 was left on my doorstep in full public view.
2 de janeiro de 2026
Resposta de Alpha Air
Hi Bizzell,
Thanks for your review and feedback. We're pleased to hear you're happy with the price and delivery time, and sorry that the delivery itself was not handled well. We will feed this back to our delivery partner. I have made a note on your account to avoid this happening on any future orders.
Thanks, Matt
Resposta de Alpha Air
Hi Martin, Thanks for the 5* review!
Matt
Resposta de Alpha Air
Hi Jose, Thanks for the 5* review!
Matt
Good quality AC supplies
Responsive with my original queries. Issue with delivery caused some problems but they were resolved in the end.
29 de novembro de 2025
Resposta de Alpha Air
Hi John, apologies again that an item was missing from your first delivery. We appreciate you taking the time to leave us a review.
Matt
Order diffusers on Monday and they were…
Order diffusers on Monday and they were delivered the next day as usual.
Dave prompt delivery
26 de novembro de 2025
Resposta de Alpha Air
Hi Dave, Thanks for the 5* review!
Matt
Great customer service
Great customer service. Ordered one day, arrived next day (when we were expecting it in 7 days)!
25 de novembro de 2025
Resposta de Alpha Air
Hi Steve, Thanks for the 5* review!
Matt
I had a good experience dealing with…
I had a good experience dealing with Alpha Air, no problems.
3 de novembro de 2025
Resposta de Alpha Air
Hi David, Thanks for the 5* review!
Matt
Ordered over the phone and arrived…
Ordered over the phone and arrived within 3 days. Excellent service
27 de outubro de 2025
Resposta de Alpha Air
Hi Paul, Thanks for the 5* review!
Matt
1st class External Louvres from Alpha Air
I needed to construct an exterior mounted enclosure for my inverter. It converts the solar panels’ dc current into 240v ac. The inverter itself runs quite hot that with the ambient air temperature can exceed a scalding 75c on a summer’s day. So the requirements for the enclosure is that it provides shade from direct sunshine, protects against heavy rain and snow, and most importantly provides a more than adequate airflow around the inverter to prevent it shutting down due to overheating, Just as important is that it provides a safety barrier for inquisitive people! I therefore needed strong, durable and corrosion free external graded louvres to fulfil the needs. Alpha Air provided just the ones I wanted, one from stock and two custom made - all for a competitive price. The stock item came properly wrapped in almost no time, whilst the two custom made ones in under a week, despite the fact that I made a mistake in the dimensions which Alpha Air quickly rectified in a phone call. Altogether an excellent company providing first class goods.
27 de outubro de 2025
Resposta de Alpha Air
Hi Ray, Thanks for the wonderful review! We're glad your experience was so positive, and we really appreciate the time you've taken to leave a detailed 5 stars!
Matt
Resposta de Alpha Air
Hi Michael, Thanks for the 5* review!
Matt
Great service and cost effective product
25 de setembro de 2025
Resposta de Alpha Air
Hi Bob, Thanks for the 5* review!
Matt
Resposta de Alpha Air
Hi Jeni, Thanks for taking the time to leave us a review. We're glad to hear you're happy with the items you ordered. We're also sorry to hear that the packaging left you with a 2* experience. We have since improved our processes and packing supplies to address this. Thank you for your feedback.
Matt
Parts ordered in the morning and…
Parts ordered in the morning and delivered in the afternoon. Amazing!
25 de setembro de 2025
Resposta de Alpha Air
Hi Gary, Thanks for the 5* review!
Matt
Excellent Service
Next day service, which on both occasions was by 10:00am.
Very competitive prices.
Now my prefered supplier.
24 de setembro de 2025
Resposta de Alpha Air
Hi, Thanks for the 5* review!
Matt
Resposta de Alpha Air
Thanks for the great review! We look forward to working with you again :)
Resposta de Alpha Air
Hi, Thanks for the 5* review!
Matt
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