Altralife Avaliações 254

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have found the Altralife shakes to be quite paletable. Being a person who doesn't like milk it was a challenge! However, I chose 3 soup shakes, 2 vegetable and 1 chicken, made with hot water. I also... Ver mais

Avaliado com 5 de um total de 5 estrelas

Altralife offer a great product as TDR for T2D patients to use to improve their HBA1C and possibly get their illness into remission. Their order and delivery service is easy to use and speedy. And... Ver mais

Avaliado com 4 de um total de 5 estrelas

The way they recorded my weight is incorrect & I could not understand it. Had lost half a pound when I weighed Friday but was told I put on weight. There should also be a choice of plant based or milk... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really impressed with Altralife’s shakes and soups. The shakes taste way better than I expected and actually keep me full, and the soups are a nice change when you want something warm. Super easy t... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

Since 2019, Altralife has supported more than 35,000 NHS customer transformations across the UK, empowering them to achieve life-changing weight loss and transform their health journeys. We believe in life gain, not weight loss.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

254 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Satisfied 👍

24 de fevereiro de 2026
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Resposta de Altralife

We're glad to hear it! Thanks for leaving a review.

The Altralife Team

Avaliado com 5 de um total de 5 estrelas

The service I have received is…

The service I have received is fantastic. The products are really good. I prefer the banana, chocolate, I find these thicker and better tasting. Some of the other flavors are weak in flavor in comparison. The banana and chocolate mixed is lovely. The latte I added a small amount of coffee to. This replaced the extra calories in milk and sweetener I have in my coffee. The product does make you slimmer. I have never once felt a lack of energy or lethargic. They appear to give me all I need. I currently walk a minum of 15k steps daily with my job. Really good product.

23 de fevereiro de 2026
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Resposta de Altralife

Thank you so much for your feedback, we really appreciate you taking the time to share your experience.

We’re delighted to hear you’re enjoying the products, especially the banana and chocolate (great combination!)

It’s also really helpful to hear your thoughts on the flavours, and we’ll be sure to pass this on to our product team.

Thanks again for your support!

The Altralife Team

Avaliado com 4 de um total de 5 estrelas

Fantastic product and a safer way to lose weight.

Great product that I was put on by my GP. Service is superb, order the product and it’s there in a day. I lost 2.5 stone with it and still have 4 weeks of a 12 week programme to go. Highly recommend, would be a 5 star review if it wasn’t for the price if you were to purchase it yourself.

23 de fevereiro de 2026
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Resposta de Altralife

We’re delighted to hear you’re happy with the service and delivery, and that the programme is working well for you.

We appreciate your feedback on pricing and will be sure to feed this back to the relevant team.

The Altralife Support Team

Avaliado com 5 de um total de 5 estrelas

Success

Choc and berry shakes are lovely
Hard at times but lost nearly 3 stone on 7 weeks

23 de fevereiro de 2026
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Resposta de Altralife

We’re so pleased to hear you’re enjoying the chocolate and the berry shakes. We know it can be challenging at times, so it’s fantastic to see your hard work paying off.

The Altralife Team

Avaliado com 5 de um total de 5 estrelas

Great product, just try and see

Excellent service, used the product before under the NHS programme with my doctors, they just seem to work for me, very easy to make up and ko faffing about with loads of ingredients. Just right for me to kick start my plan off again
Highly recommend

2 de março de 2026
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Resposta de Altralife

We’re delighted to hear that the products are working well for you again and that you find them easy and convenient to use.

We really appreciate your recommendation!

The Altralife Team

Avaliado com 5 de um total de 5 estrelas

Unbelievable service

Unbelievable service, ordered one day delivery the next day.

23 de fevereiro de 2026
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Resposta de Altralife

Thanks for your feedback, we appreciate the support!

The Altralife Team

Avaliado com 5 de um total de 5 estrelas

On time and reliable

On time and reliable

23 de fevereiro de 2026
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Resposta de Altralife

Thanks for your feedback, we appreciate the support!

The Altralife Team

Avaliado com 5 de um total de 5 estrelas

The delivery is so good

The delivery is so good, and the milkshake flavour too. I just started my process

23 de fevereiro de 2026
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Resposta de Altralife

Thank you for your feedback, we really appreciate your support! Good luck with your programme.

Altralife Support Team

Avaliado com 5 de um total de 5 estrelas

Really helpful with the weight loss

Really helpful with the weight loss. When you order items arrive quickly so you can get going. The soups and shakes fill you up. It is very much having your mind in the right place.

23 de fevereiro de 2026
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Resposta de Altralife

We’re thrilled to hear that the shakes and soups are helping with your weight loss and keeping you full. It’s great to know the quick delivery is helping you get started straight away, and we completely agree - having the right mindset makes all the difference.

The Altralife Team

Avaliado com 3 de um total de 5 estrelas

AVOID the soups

Shake flavours are good and taste great, the soups are simply dreadful, adding a load of herbs and spices to the soup adds a little flavour but the makers really need to improve the recipe drastically! As all you can taste is the bulking agent. It’s such a shame as now I’m stuck with cold TDR meals (shakes) instead of a mix.

10 de fevereiro de 2026
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Resposta de Altralife

Thank you for your feedback, we really appreciate you taking the time to share your experience!

We’re sorry to hear that the soups weren’t to your taste, although we’re pleased that you’re enjoying the shakes. We understand that flavour preferences can vary, and not every product will suit everyone.

We’ll be sure to pass your comments on to our product team as all feedback is valuable in helping us improve.

Kind regards,
Altralife Support Team

Avaliado com 3 de um total de 5 estrelas

Bad taste

Delivery was really quick. Some of the milkshakes are nice but very sweet. The soups are revolting, they don't mix properly so you have to filter out the lumps

11 de fevereiro de 2026
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Resposta de Altralife

Thank you for your feedback, we really appreciate you taking the time to share your experience!

We’re sorry to hear that some of the shakes were a bit too sweet for your liking, and that the soups weren’t to your taste. We understand that flavour preferences can vary, and not every product will suit everyone.

Some customers find that whisking or blending the soups, or adding a little seasoning, can help with any lumps and enhance the taste. We have some recipes on our website which might be helpful - https://www.altralife.com/pages/recipes

We’ll be sure to pass your comments on to our product team as all feedback is valuable in helping us improve.

Kind regards,
The Altralife Team

Avaliado com 5 de um total de 5 estrelas

Taste so good.

The products are lovely. Never feel hungry. Stomach makes lots of noises in bed. But all good. Received products really quickly after ordering

9 de fevereiro de 2026
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Resposta de Altralife

Thank you for your feedback!

We’re delighted to hear that you've enjoyed the products and it’s great to know your order arrived quickly. The stomach noises are quite common when starting a Total Diet Replacement plan and usually settle as your body adjusts.

We really appreciate you sharing your experience.

The Altralife Team

Avaliado com 5 de um total de 5 estrelas

Altra life shakes are more tasty than…

Altra life shakes are more tasty than first expected, they fill me up for a good 3 to 4 hrs with zero calorie drinks inbetween, the weight loss and low blood sugar is a great motivator too. The shakes always come well packed and I receive good information about delivery by email and sms.

11 de fevereiro de 2026
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Resposta de Altralife

Thank you for your feedback!

We’re delighted the shakes are tasty, keep you full, and are helping with your weight loss and blood sugar. It’s also great to hear you’re happy with the delivery and packaging.

The Altralife Team

Avaliado com 5 de um total de 5 estrelas

Easy to order

Easy to order. Fast delivery. Products good quality.

10 de fevereiro de 2026
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Resposta de Altralife

Thanks for your feedback, we appreciate the support!

Avaliado com 5 de um total de 5 estrelas

Great products

Great products , delivery fast all great experiences

10 de fevereiro de 2026
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Resposta de Altralife

Thanks for your feedback, we appreciate the support!

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