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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I was ordering from another company and the Altrix came in took my order and said I purchased from them which I did NOT saw it pop up on my PayPal that I was checking because of another order and cont... Ver mais

Avaliado com 1 de um total de 5 estrelas

Sold the company I was working for, my new handler/consultant was not able to speak English, phone calls I had were not coherent, they had/have outsourced the roles abroad. They are not trained and th... Ver mais

Avaliado com 1 de um total de 5 estrelas

Sent multiple emails, this company is a total scam! Stop sending me emails asking me to remove or change my review. Your accounts department has emailed me and Paypal has refunded me (product never... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Holly is a great agent, her help during the compliance process is really appreciated, she never failed to update us about our application, making sure we have all the necessary documents and forms.... Ver mais

Detalhes da empresa

  1. Agência de enfermagem
  2. Hospital
  3. Serviço de recrutamento

Escrito pela empresa

Altrix is the technology-led nursing agency app which lets RGN, Specialty Nurses and Midwives book instantly from 1000s of shifts every day at hospitals across the UK Altrix puts our members in control of their work life balance by letting them self book their shifts, in the location they want, when they want and at the rates they choose. The app only shows live shifts that are compliant with our member profile, the app also keeps a diary of pre booked shifts and you can get alerts when new shifts are added via th app, text or email. Furthermore, we offer AltrixPaye our PAYE system that pays weekly and deducts your tax, NI and statatory deductions. Our team provides ongoing support to all our members via phone, text or WhatsApp


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

272 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

So far I have had a wonderful…

So far I have had a wonderful experience with the recruitment process particularly with Charnvir, she is professional and polite and it’s been an absolute joy communicating with her. I feel like I’ve made so much progress today alone with her!

Thank you so much for all your help :)

Gemma x

5 de abril de 2024
Avaliação não solicitada
logotipo da Altrix Group

Resposta da Altrix Group

Thank you for taking the time to write this review, we appreciate your positive words.

The Altrix Team.

Avaliado com 5 de um total de 5 estrelas

I am thrilled to work for Altrix only…

I am thrilled to work for Altrix only because of one special Consultant who has a Golden heart and threats you with respect ,listens to you and reaches an extra mile to put a smile on your face and that is Zoya .
Zoya has been an Angel God sent to me the time when I really needed help whilst with Altrix . Prior to that i used to be told to stop calling as I was not the only Nurse who works for Altrix etc and Zoya came along when I was busy joining other Agencies and saved me.
I was one of the Luckiest people who Won £500 Tesco Vouchers and this came the right time when I was really struggling.
Got restricted for something I did not do myself but was on duty with someone who actually made the mistake. Obviously it was not fair treatment and took ages to get resolved until Zoya became my Consultant and started chasing it up and that was when my name was cleared and case got dropped.
The beauty about Altrix is you book your own shifts and choose where you want to work and when you want to work. I have never encountered any issues at all with my payments with Altrix .
Unfortunately Zoya is leaving and I am very upset about it as I am worried about the future consult if she is gonna be like Zoya . 😭😭😭😭😭😭😭😭😭
I love Altrix and I love Zoya .
Wish her the best in her future career. Stay blessed
Thanks for everything.
Lucia Vela

18 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Zoya is the best consultant I have…

Zoya is the best consultant I have worked with so far on Altrix. She is very polite and respectful, she listens to me and tries her best to sort out any issues I brought to her attention.

25 de novembro de 2023
Avaliação não solicitada
logotipo da Altrix Group

Resposta da Altrix Group

Thank you for your kind review and we hope you continue to enjoy working with Altrix

Avaliado com 5 de um total de 5 estrelas

I personally want to thank to Zoya for…

I personally want to thank to Zoya for everything she had done for me . She sort out my fine in no time and she kept in touch with me , informed me about the progress . Thank to Zoya I can say I had a good experience with Altrix .

8 de dezembro de 2023
Avaliação não solicitada
logotipo da Altrix Group

Resposta da Altrix Group

Thank you for taking the time to write this review, we appreciate your positive words and hope you continue to work with Altrix

Avaliado com 5 de um total de 5 estrelas

Zoya

Zoya, has been very helpful and professional. She has guided me throughout my onboarding process with so much patience and kindness.

I’m grateful

8 de dezembro de 2023
Avaliação não solicitada
logotipo da Altrix Group

Resposta da Altrix Group

Thank you Jean, we hope that your positive experience of Altrix continues.

Avaliado com 5 de um total de 5 estrelas

I have had consultants in the past with…

I have had consultants in the past with Altrix and most don’t care about the staff. However Zoya is one in a million. She listens and is really good at following up with the client to make sure I get the work I requested for and she ensures that I am never left in the dark. She will always get back to you as promised regardless of the outcome. You will be missed Zoya. Thank you for all you have done for me.

7 de dezembro de 2023
Avaliação não solicitada
logotipo da Altrix Group

Resposta da Altrix Group

Hi Julia, so glad that you had a great experince with Zoya and hope you will continue to find our service positive with your new consultant. Thank you!
The Altrix team

Avaliado com 5 de um total de 5 estrelas

Zoya is the most amazing consultant…

Zoya is the most amazing consultant absolutely going to miss her can’t believe she is leaving but happy for her new role , she has gone above and beyond for me

6 de dezembro de 2023
Avaliação não solicitada
logotipo da Altrix Group

Resposta da Altrix Group

Hi Kirsty, thanks so much for your lovely words. We hope you continue to have a great experince with us.
The Altrix Team

Avaliado com 2 de um total de 5 estrelas

Been with these just over a year

Been with these just over a year. Not too bad at the start. However last 6 months or so rates have decreased significantly yet received an email saying rates were going up. Shifts constantly being cancelled. I have begged for access to other trusts and just get told they are “not taking on at the moment” I’m awaiting sign to another agency. Had enough 😔

5 de outubro de 2023
Avaliação não solicitada
logotipo da Altrix Group

Resposta da Altrix Group

We understand your concerns about the recent changes in your shifts. We have seen a decrease in demand and lower rates, which is not unique to your situation but rather a national trend in the NHS. Some trusts have altered their requirements, resulting in fewer available shifts.

However, it is important to note that this situation is not permanent, and as the demand increases, more opportunities will arise.

We also saw some increases in rates in October, although these have been at specific Trusts and times.

Please get in touch with your consultant so that we can look at the Trusts near you where there is growing demand.

The Altrix Team.

Avaliado com 4 de um total de 5 estrelas

After long journey to complete…

After long journey to complete trainings and compliance, I can say that I have been supported to finally be able to book shifts. Unfortunately, due to ill health I had to cancel the first two shifts that I have booked. My coordinator (M. D.) promptly called to check and assess my situation. I believe he had worked hard to get me compliant.
I look forward to work with Altrix once my health allows.

21 de agosto de 2023
Avaliação não solicitada
logotipo da Altrix Group

Resposta da Altrix Group

Thank you for your review. We truly value your feedback and are glad to hear about the support you've received from your consultant. We hope that you have a quick recovery and look forward to working with Altrix.

Avaliado com 4 de um total de 5 estrelas

Efficient app with professional team…

Efficient app with professional team working to help Healthcare workers to have a better working experience and balance between life and workplace.
I thank all the team .My special thank you goes to Mohamed who nice and quickly always try to help
I do recommend that agency for nurses .

10 de agosto de 2023
Avaliação não solicitada
logotipo da Altrix Group

Resposta da Altrix Group

Thanks very much for your great review. We appreciate your praise and will pass it on to Mohamed.

The Altrix team

Avaliado com 5 de um total de 5 estrelas

Very good agency and reliable

Very good agency and reliable, especially to mu consultant Muhammad , very helpful and does act quickly if theres any issues.

7 de agosto de 2023
Avaliação não solicitada
logotipo da Altrix Group

Resposta da Altrix Group

Thanks very much for your great review. We appreciate your praise and will pass on to Muhammad.
The Altrix team

Avaliado com 5 de um total de 5 estrelas

Fantastic agency

Fantastic agency, i’ve been with Altrix for just over a year and it’s been a great experience. The team are all very helpful and the app is very good for picking up shifts in advance as well as last minute !

26 de julho de 2023
Avaliação não solicitada
logotipo da Altrix Group

Resposta da Altrix Group

Thanks for your great review Alan! We appreciate your comments and for working with Altrix.
The Altrix team

Avaliado com 5 de um total de 5 estrelas

Well done Paddy

I wish to put a review for My consultant Paddy;
1) He is highly skilled in the job and is Confident
2) Has Good communication skills
3) Has an Approachable demeanor
4) Is a Good listener
5) Has Strong sales skills
6) Paddy is Target driven
7) Good at multi-tasking

25 de julho de 2023
Avaliação não solicitada
logotipo da Altrix Group

Resposta da Altrix Group

It is so nice to get positive reviews like this. Thank you very much and we will be sure to pass on your constructive points to Paddy. We appreciate your time.
The Altrix team.

Avaliado com 5 de um total de 5 estrelas

It is a pleasure working with Patrick…

It is a pleasure working with Patrick Symth. Thank you Paddy for always putting in your best effort at finding me shifts. Your commitment to your job is very appreciated. I'm so proud to be on your team. I couldn't have asked for a better consultant than you. I'm so grateful for everything you have done to help me get shifts even in times of hardship where shifts are really scarce. You are a great person to work with and I truly appreciate the effort you put to get me booked for work. I feel blessed to be working with you as my consultant. Keep on the good work and God bless you!

25 de julho de 2023
Avaliação não solicitada
logotipo da Altrix Group

Resposta da Altrix Group

Thank you so much for taking the time to write this wondersful review. We will be sure to pass your compliments on to Paddy. Thank you for chosing Altrix, we appreciate your loyalty and commitment.
The Altrix team.

Avaliado com 1 de um total de 5 estrelas

Treated differently due to disclosure of illness

Worked with this agency since 2019 ever since they opened. I was expired of trainings in Sep 2022. After contacting multiple staff to renew my training, no one helped. I was finally assigned a consultant who said who will help me. After completing the file almost, there was one document they wanted me to complete because I declared that I have top neck problem which is worsened by cutting cor era in manual handling and that I cannot be forced to pull on bedsheets etc or cut corners as some trusts do and need to be provided with correct manual handling equipment as by the trust policy. I completed the paper and still waiting for approval on week 7. They said they have staffing issue but i feel I would have been fine if i didnt disclose anything.
No response for almost 1 year is bad but treating staff and delaying things because they declared is another level!! It discourages disclosing things!!
Very bad.

7 de julho de 2023
Avaliação não solicitada
logotipo da Altrix Group

Resposta da Altrix Group

Hi Roshna, We are very sorry that you have had this experience with us, it is not the acceptable level of service that you have experinced in the past. We are waiting for the Trust to approve the Risk Assessment for your adjustments, and your consultant will be in touch very soon with a response from them. Thank-you very much for your loyalty and support. We can only apologise for this delay and hopefully get this resolved for you as soon as we can. The Altrix team.

Avaliado com 5 de um total de 5 estrelas

I strongly recommend Muhammad as a…

I strongly recommend Muhammad Dhillion as a consultant without reservation. He is an outstanding professional who consistently demonstrates his commitment to excellence in everything he does. His technical skills, exceptional service, and positive attitude make him a fantastic consultant to have.

As a colleague who has had the pleasure of working with him closely, I can say with confidence that Muhammad is a fantastic consultant to have.

Muhammad's expertise, professionalism, and dedication to his work are unparalleled. He has a keen eye for detail and an exceptional ability to analyze complex issues, providing insightful solutions that are both innovative and practical. His breadth of knowledge and experience has been invaluable, and his insights have helped me overcome numerous challenges and achieve my goals.

In addition to his technical abilities, Muhammad has consistently demonstrated his commitment to delivering exceptional service to his clients. His exceptional communication skills, coupled with his friendly demeanor and approachable nature, have made him a trusted advisor, and he has played a key role in building strong, lasting relationships with his clients.

Beyond his technical expertise, Muhammad's positive attitude, enthusiasm, and willingness to go above and beyond have made him a true asset to the team. He is a natural leader who is always willing to lend a helping hand to his colleagues, and his contagious energy and positive outlook have helped create a collaborative, supportive work environment.

I highly recommend him as your consultant if you are based in London or the Southern part of England.

24 de março de 2023
Avaliação não solicitada
logotipo da Altrix Group

Resposta da Altrix Group

Thank you for your wonderful review David. We appreciate that you took the time to give us your feedback regarding Muhammad and we will be sure to pass it on to him. As you know in your profession it makes such a differnce when someone takes the time to say something nice, it makes your week! Please be sure to keep in touch and let Muhammad know if there is any more we can do to continue providing the service that you expect from Altrix.

Avaliado com 5 de um total de 5 estrelas

Great consultant .

Naza my consultant communicates well and plays her role effectively as a consultant. She ensures that she gets back to us when we reach out to her, she also listens to us and looks after us. As such, I would like to commend her.

25 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My consultant Naza has made my…

My consultant Naza has made my experience with Altrix easy, she is reachable all the time. She is always there to listen to my concerns and always bring other options. Naza you are an angel xx

24 de outubro de 2022
Avaliação não solicitada

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