Fantastic communication. Aluxo kept this settee for when we were ready. Could have had it 7 days after the purchase. From start to finish we were in constant communication. The sofa is e... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Easy to use website and delivery was quicker than quoted. The wood panels are really good quality and look very expensive. The smaller sized panels were much easier for me to work with and the cut ver... Ver mais
A empresa respondeu
I am so pleased with my tablet it's really nice just like on website and easy to put together delivery company was great 👍 for everything
A empresa respondeu
Updated.. We purchased what i think were some semi-expensive chairs from Aluxo. They arrived, one leg missing the chrome covering, fabric faulty on two of the chairs. Emailed numerous times to get a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Aluxo brings together trend-led design, premium quality furnishings, and high-level customer service to deliver statement furniture and investment pieces that will last.
Informações de contato
32 Albury Drive, OL12 7SX, Rochdale, Reino Unido
- hello@aluxo.co.uk
- aluxo.co.uk
4,4
Excelente
152 avaliações
Respondeu a 30% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very pleased with the quality
Very pleased with the quality of the acoustic panels and the customer service when an incorrect item was shipped.
31 de março de 2026
Resposta de Aluxo
Thank you so much for your kind feedback, Mike! We’re really pleased to hear that you’re happy with the quality of your acoustic panels and that our CS team was able to resolve things for you quickly.
We’re sorry again that an incorrect colour was initially sent — this was due to a warehouse picking error where the order was misread, which can occasionally happen. We appreciate your understanding while we got the correct item out to you.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
I am so pleased with my tablet it's…
I am so pleased with my tablet it's really nice just like on website and easy to put together delivery company was great 👍 for everything
24 de março de 2026
Resposta de Aluxo
Thank you so much for your lovely feedback, Amanda! We’re delighted to hear that you’re so pleased with your Coffee Table and that it looks just like it did on the website. It’s great to know you found it easy to put together and that the delivery team looked after everything well too.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Great quality! Highly recommended …
Easy to use website and delivery was quicker than quoted. The wood panels are really good quality and look very expensive. The smaller sized panels were much easier for me to work with and the cut very easily and were super easy to fit.
27 de março de 2026
Resposta de Aluxo
Thank you so much for your wonderful feedback, Louise! We’re delighted to hear you found the website easy to use and delivery quicker than expected.
It’s great to know you’re happy with the quality of the Panelux™ Pro 3-Sided Wood Veneer Panels — they’re a premium finish, and the 32cm size is designed to make installation easier and more flexible, especially for a smoother fit.
We really appreciate your recommendation!
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Excellent service and quality product
Excellent service and quality product. Thank you
26 de março de 2026
Resposta de Aluxo
Thank you for your kind words, Danielle! We’re delighted to hear that you’re happy with both the service and the quality of your wall panels.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Resposta de Aluxo
Thank you so much for your lovely feedback, Sariba! We’re delighted to hear that you’re happy with your new dining set and that it looks beautiful in your home.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Resposta de Aluxo
Thank you for your great feedback! We’re delighted to hear that your acoustic panels arrived quickly and that you’re pleased with the premium quality.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Fantastic communication.
Fantastic communication.
Aluxo kept this settee for when we were ready. Could have had it 7 days after the purchase.
From start to finish we were in constant communication.
The sofa is exactly as we hoped, really easy to put together with detailed instructions.
Exactly as described, makes our living space look so much bigger even though the sofa is bigger than our previous one.
Thank you very much Aluxo X
24 de março de 2026
Resposta de Aluxo
Thank you so much for your lovely feedback, Lewis! We’re thrilled to hear that your Tribeca sofa set is exactly as you hoped and is helping make your living space feel bigger and more comfortable. It’s great to know that the assembly was easy and that our communication throughout the process made everything smooth.
We really appreciate your support and kind words.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Amazing sofa set
So, I’ve been meaning to type this up, but kept putting it off because I wanted to give it the proper attention it deserved. I didn’t want to leave a subpar review.
First of all, I ordered two separate items from Aluxo. The first was the ALUXO Tribeca Bubble Corner Sofa, which has now become my favourite spot in the house — I sleep there, work there, and even eat there haha.
The team was extremely helpful in responding to my queries and provided a fantastic customer service experience throughout. I later added an armchair to complement my corner sofa, and now that the set is complete, I couldn’t be happier.
I highly recommend purchasing from Aluxo as they offer fantastic products and excellent service. It definitely won’t be the last time I order from them, although with the quality of the Tribeca Bubble corner sofa, I trust it will last for a very long time.
Thank you.
24 de março de 2026
Resposta de Aluxo
Thank you so much for taking the time to leave such a thoughtful review, Aldo! We’re thrilled to hear that your Tribeca Bubble Corner Sofa has become your favourite spot in the house — it sounds like it’s getting plenty of use! It’s wonderful to know that our team could support you throughout your orders, and that your armchair now completes the set perfectly.
We truly appreciate your recommendation and your trust in the quality and longevity of our products. It’s fantastic customers like you who make what we do so rewarding.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Resposta de Aluxo
Thank you for your great feedback, Paul! We’re delighted to hear that your wall panels arrived quickly and that you’re happy with the product.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Absolutel great company to deal with
Absolutely great company to deal with .. especially Kevin at customer service .. as I live 3 floors up .. he gave me the options that I had and was very friendly and helpful .. As were the delivery drivers who deliver my sofa .. And the sofa is lovely.. and was cheaper than other companies.. so extremely happy
16 de março de 2026
Resposta de Aluxo
Thank you so much for your wonderful feedback, Carol Ann! We’re thrilled to hear that our CS and delivery team made your experience so smooth and friendly, especially with the extra effort for your home. It’s fantastic to know you’re enjoying your Tribeca sofa set and that it exceeded your expectations both in quality and value.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Resposta de Aluxo
Thank you so much for your fantastic feedback, Bharat! We’re thrilled to hear you’re so pleased with the value and that the wall panels have made such a great impression. It’s also wonderful to know you came back to order a sofa with us — we really appreciate your support.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Superb service
Superb service, prompt delivery, attention to detail in packaging and quick to respond with any queries. Product looks amazing too. Thank you.
13 de março de 2026
Resposta de Aluxo
Thank you for your wonderful feedback! We’re delighted to hear that you were happy with the service and prompt delivery. It’s great to know you’re pleased with how the wall panels look in your space.
We also appreciate your understanding regarding the minor transit issue, and we’re glad we could resolve it promptly for you.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Amazing start to finish
Amazing start to finish, very happy with my Tribeca sofa, absolutely gorgeous! Highly recommend.
21 de março de 2026
Avaliação não solicitada
Resposta de Aluxo
Thank you so much for your glowing feedback, Anna! We’re delighted to hear that your Tribeca 4-Seater Sofa Set has exceeded your expectations and looks absolutely gorgeous in your home. Your recommendation means a lot to us!
We’re also thrilled to see you’ve tagged us on socials @aluxoliving with your pictures! We’ve even received many likes from other customers about your pictures. :D
10 out of 10
Kept updated throughout purchase process / order ! Delivery details constantly updated and delivery chaps were fantastic and set up the sofa and took away all the cardboard 10 out of 10.
Thank you
4 de março de 2026
Resposta de Aluxo
Thank you so much for your fantastic feedback, Leigh! We’re thrilled to hear that the purchase process and delivery updates kept you informed, and that our delivery team made setting up the Bestseller Tribeca Right Hand Corner sofa effortless. It’s wonderful to know everything went smoothly and that you’re happy with your new sofa — a 10/10 means the world to us!
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Great quality acoustic wall boards
Great quality acoustic wall boards. The felt is thicker than most others. I got a great deal when the sake was on
25 de fevereiro de 2026
Resposta de Aluxo
Thank you for your great feedback, Neil! We’re delighted to hear that you’re happy with the quality of the acoustic wall panels. Our panels are 21mm thick, which is around 40% thicker than many standard options, thicker felt helping provide better durability and improved acoustic performance. We’re also glad you managed to grab a great deal during the sale!
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
The quallity of the sofa is amazing and…
The quallity of the sofa is amazing and very estheticaly pleasing.
4 de março de 2026
Resposta de Aluxo
Thank you for your lovely feedback, Rezijana! We’re so pleased to hear that you’re happy with the quality of your 4-seater sofa and that it looks great in your home. It’s always wonderful to know our products are both comfortable and aesthetically pleasing for our customers.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Resposta de Aluxo
Thank you Valerie for your great feedback! We’re delighted to hear that the ordering process was easy and that your item arrived quickly. We hope they look fantastic in your space.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Resposta de Aluxo
Thank you for your feedback! We’re really pleased to hear that you’re happy with the quality of your sofa set and hope it’s a perfect addition to your home.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Beautiful chairs and a quarter of the…
Beautiful chairs and a quarter of the price of Danetti! Very easy to assemble and brilliant quality! Arrived in two days also with brilliant communication. Will definitely use this company again.
4 de março de 2026
Avaliação não solicitada
Resposta de Aluxo
Thank you Miss Ainscough for your fantastic feedback! We’re delighted to hear that you love the chairs and found them easy to assemble. It’s great to know the quality and value exceeded your expectations, and that the delivery and communication met the mark too.
We really appreciate your support and look forward to serving you again in the future.
Please do tag us on any socials @aluxoliving should you upload pictures. We love seeing how you style our products in your home :)
Resposta de Aluxo
Thank you for your fantastic review, Phil!
We’re delighted to hear that you had a simple and seamless experience with us. Making the process smooth and straightforward for our customers is always our goal, so it’s great to know we delivered on that. We truly appreciate your recommendation.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.