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Amaiz Avaliações 

156
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have a personal account with a payment card and few wallets. It was useful for me to have an option to open wallets in different currencies and for different purposes. Helps me to keep my money orga... Ver mais

Avaliado com 5 de um total de 5 estrelas

The onboarding process can take a little time, but support team is friendly and helpful. Overall the experience has been positive so far.

Avaliado com 3 de um total de 5 estrelas

It's a very good app based account but lots of places to make improvements ie if you needed bounce back loan you can't get it here or you can't make cash deposits basic needs for a small business. W... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Pretty good bank low monthly payment had no issues at all good service good quality and fast delivery. Nice looking app. Unfortunately new bank and not recognised by QuickBooks etc but highly recommen... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Banco

Sobre Amaiz

Escrito pela empresa

Amaiz’s powerful current account and expert support help small business owners, sole traders and companies.

Apply for an account in minutes. Manage your debit Mastercard®, facilitate payments with FPS, SEPA, SWIFT transfers.

And if you ever have a question, get in touch with our service and accounting teams.

Download Amaiz for iOS Download Amaiz for Android

Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

156 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as avaliações

(156)

6 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I have a personal account with a…

I have a personal account with a payment card and few wallets. It was useful for me to have an option to open wallets in different currencies and for different purposes. Helps me to keep my money organised. It’s a good alternative for standard bank.

26 de maio de 2026
Avaliado com 1 de um total de 5 estrelas

I am extremely disappointed with Amaiz

I am extremely disappointed with Amaiz.
My account balance was frozen due to what they described as an ongoing review, and despite my repeated attempts to contact them over the past year, I have received little to no meaningful communication or updates.

It has now been over a year, my funds remain inaccessible, and my inquiries continue to go unanswered. This level of customer service is unacceptable, especially when customers' money is involved. Based on my experience, I cannot recommend Amaiz.

22 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick and convenient

I've had my account for a while, but recently started using more services. Issuing virtual cards for team expenses has been quick and convenient

25 de junho de 2025
Avaliado com 5 de um total de 5 estrelas

As a small business owner

As a small business owner, I needed a banking solution that could keep up with my growing needs. Amaiz offered me payment solutions that I was looking for. I’ve been using their services for a while now, and it’s been a great experience.

30 de abril de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Why is the screen so hard to use

Why is the screen so hard to use ? I am having troubles doing my live scan how can you help please?

18 de dezembro de 2024
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Dear Sheena,

We’re sorry to hear about the difficulties you’re experiencing with the verification process. We use a standardised identity verification solution from Sumsub, designed to ensure a seamless and secure experience.
Our customer support team will contact you shortly to guide you through the process step by step and resolve the issue as quickly as possible.

Thank you for bringing this to our attention. We sincerely appreciate your patience and understanding.

Kind regards,
The Amaiz team

Avaliado com 1 de um total de 5 estrelas

They declined my application and won't…

They declined my application and won't tell me what went wrong. What a shitty customer service

12 de dezembro de 2024
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Dear Applicant,

We are very sorry to hear about your experience and understand your frustration. As a regulated Electronic Money Institution, we are required by law to follow strict compliance rules. This means that we cannot disclose the specific reasons for an application’s rejection.
Our team follows these protocols to ensure we meet regulatory requirements and maintain the highest standards of service.

Thank you for your understanding.
Kind regards,
The Amaiz Team

Avaliado com 4 de um total de 5 estrelas

Amaiz provides a great service

Amaiz provides a great service, especially when it comes to SEPA payments – they are fast and reliable. However, I would have rated 5 stars if SWIFT transfers were available. Overall, it's an efficient platform with room for improvement in international payments.

8 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

It’s been 10 days now that my account…

It’s been 10 days now that my account is froze with over 10k in it whenever i call them to speak to manager they just put my call on hold and then disconnect it.
I’m gonna file a complaint against them to my Mp and also to watchdogs..
They are just thieves stay away from them.

24 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

These people are thieves they block…

These people are thieves they block your account once you have a bit of money in there then don’t respond or when they do your not found on the system! Stay away don’t loose your money with these jokers had a very terrible experience still trying to get my money through courts now hopefully!

18 de janeiro de 2022
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

So far not good

So far not good. Payments took 3 days to arrive after being told there’s no processing times only to find out there is.

Once transferred the the account number and sort code (which I had to extract from my IBAN as apparently you can only get your actual account number and sort code by going on a desktop / laptop / Pc (doesn’t work on phones safari etc), logging in and finding it.

After this, I now don’t know how to transfer from my GBP account to my card? Why do they show different balances. No option to transfer it over, been waiting 2 days for someone to tell me how. Should the customer service agents not know the basics of the company they work for?

Always being redirected to another team

* query still not resolved as yet.

27 de julho de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Read Before you Use this Banking App

Extremely poor service, bad Application of software prevents you accessing any accounts. We have reported to ombudsmen and now instructed a solicitor (under advice) We are now also going to the metropolitan police financial crime unit about this company. It needs looking into urgently.
Please do not use this bank and save yourself any heart ache.

15 de julho de 2021
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Hello Dave - we understand that the recent update caused you difficulty accessing your the app. We worked to resolve that technical issue as soon as possible and all systems are now up and running. As we introduce a new suite of features to the app this year, we're waiving fees for all existing customers for the rest of 2021.

We take all feedback seriously, not least to ensure we can provide the best support to the companies that use us. Please please contact us on complaints@amaiz.com to discuss this in more detail.

Avaliado com 1 de um total de 5 estrelas

Stay well clear

This supposed switchover this last week has been shocking, a week after and still cannot access funds to either pay in or take out. Off to the ombudsman this weekend, had enough of their fake excuses, complete scam or sham of a bank

2 de julho de 2021
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Hello Darren - we are very sorry about the difficulties you experienced during the recent switchover. Some customer accounts were affected by technical issues during this major transfer, which we worked hard to resolve as soon as possible.

Limiting disruption was our priority, and all systems are now up and running. In respect of these major changes, account fees for all existing customers are being waived this year, and we'll shortly be reaching out to every account holder with details of the new features Amaiz accounts are now able to offer.
We take all feedback seriously and are focussed on building better accounts that benefit businesses like yours. We’re confident that all issues are fixed for you now. If you wish to discuss this in more detail, please contact us on complaints@amaiz.com.

Avaliado com 1 de um total de 5 estrelas

21St Century Scams are Banking Apps.

21St Century Scams are Banking Apps.

This banks are all the same, they say they care about regulation but 90% of cases won't by customers with Ombudsman.

When this Thug-Run scams block your money for weeks and months they benefit from it while as a customer you Lose your business and customers, they borrow your money to their clients as a loan for rediculus rates while you there suffering mentally because of them.

The regulators always focuses on customers who might be doing sins while allowing this thugs to rip their customers off..

1 de março de 2021
Avaliação não solicitada
logotipo da Amaiz

Resposta da Amaiz

Sorry to hear your general observation on the UK banking sector - as our customers are aware, Amaiz currently doesn't offer any loan products, but we are fully authorised and regulated.

Avaliado com 5 de um total de 5 estrelas

I've been working with Amaiz for quite…

I've been working with Amaiz for quite some time now, and despite having a couple of questions before, I've recently devoted myself to a fake promotion that Amaiz immediately directed. Around the same time, I received a discount in accordance with common decency. The woman from the stunt group who answered my call was kind and friendly. I recommend it!

8 de fevereiro de 2021
Avaliação não solicitada

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