AMARANTE LONDON Avaliações 

1.056
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

These were purchased for our granddaughter's 21st birthday. She is a florist having studied art at College and she absolutely loved her champagne roses. We have several boxes as does one of our daught... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered the 24 infinity matte rose box for my partners birthday. Absolutely brilliant. Roses were perfect, presented superbly and arrived spot on time. I’m not sure how long they’re supposed to... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely stunning flowers — they smell divine too! 🌹 Beautifully packaged and the service for my partner was exceptional from start to finish. I especially love the extra touch of the roses actua... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Don't waste your money on a box of soulless, very expensive infinity roses that have no smell and come in a boring cardboard hat box. I was very disappointed. Their customer service was terrible.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Delivery de Flores
  2. também em
  3. Floricultura
  4. Fornecedor de Brindes
  5. Loja de decoração de design de interiores
  6. Loja de Flores Secas
  7. Mercado de Flores

Informação fornecida por fontes externas variadas

Infinity Roses | Worldwide Delivery | Personalised Gifts | Long Lasting Roses | Affordable Luxury | UK Rose Delivery | Infinity Roses UK


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 66% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(1.056)

40 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Flowers looked excellent

Flowers looked excellent, delivery on time as promised , I recommend

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da AMARANTE LONDON

Resposta da AMARANTE LONDON

Hi Sorin, Thank you for your recommendation! We’re delighted to hear the flowers looked great and arrived on time.

Avaliado com 5 de um total de 5 estrelas

Amazing flowers delivered to the right…

Amazing flowers delivered to the right address after i made a mistake, great comms and flowers and my wife was super happy

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da AMARANTE LONDON

Resposta da AMARANTE LONDON

Hi Satwant, Thank you for your kind words! We’re glad we could get the flowers to the right address and that your wife was so happy. Your feedback on our communication means a lot!

Avaliado com 5 de um total de 5 estrelas

Great choice… great flowers & service

Great choice… great flowers when they arrived, exactly when they were supposed to ! Perfect

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da AMARANTE LONDON

Resposta da AMARANTE LONDON

Thank you! We’re so glad everything arrived on time and you were happy with your flowers.

Avaliado com 4 de um total de 5 estrelas

The Roses look and smell good

The Roses look and smell good , but unfortunately on 4 ,5 of them the top was squished a bit.

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da AMARANTE LONDON

Resposta da AMARANTE LONDON

Thank you for your feedback. We’re glad you enjoyed the look and fragrance of the roses, and we’re sorry a few arrived a little squished. We’ll take your comments on board to improve future orders.

Avaliado com 5 de um total de 5 estrelas

Flowers infinity

Excellent delivery and excellent product , she loves them

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da AMARANTE LONDON

Resposta da AMARANTE LONDON

Thanks for sharing! It’s wonderful to hear she enjoyed the flowers.

Avaliado com 5 de um total de 5 estrelas

Beautiful Tulips!

Easy to order, beautiful flowers and they arrived packaged well and super fresh. My Valentine was very happy indeed! :)

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da AMARANTE LONDON

Resposta da AMARANTE LONDON

Thank you! We’re so glad to hear the tulips arrived fresh and that your Valentine loved them. Your feedback really helps us.

Avaliado com 4 de um total de 5 estrelas

Flowers were smaller than expected but…

Flowers were smaller than expected but good quality

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da AMARANTE LONDON

Resposta da AMARANTE LONDON

Thank you for your feedback. We’re glad you were happy with the quality and appreciate you taking the time to share your thoughts.

Avaliado com 5 de um total de 5 estrelas

Great as always

Great as always

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da AMARANTE LONDON

Resposta da AMARANTE LONDON

Thank you for your loyalty and kind feedback!

Avaliado com 5 de um total de 5 estrelas

Excellent roses

Excellent roses, beautifully presented. My wife absolutely loved them and I must say they look amazing. Thank you — I’ll definitely be recommending you to family and friends.

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da AMARANTE LONDON

Resposta da AMARANTE LONDON

Thank you for your kind words! We’re glad to hear your wife loved the roses and that they made such an impact. Your recommendation means a lot to us, we appreciate it.

Avaliado com 5 de um total de 5 estrelas

Good quality nice looking flowers

Good quality nice looking flowers. Delivery was on time. Online team responded quickly of my questions.

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da AMARANTE LONDON

Resposta da AMARANTE LONDON

Thank you for your review. We're pleased the flowers met your expectations and that our team could help answer your questions quickly. We appreciate your kind words. The Amaranté Team 🌹

Avaliado com 5 de um total de 5 estrelas

Beautiful roses

Beautiful roses . My 4 th purchase for different friends and myself . Love them ❤️

1 de fevereiro de 2026
Avaliação não solicitada
logotipo da AMARANTE LONDON

Resposta da AMARANTE LONDON

Thank you, Michelle! We truly appreciate your loyalty and for continuing to trust Amaranté London. We're delighted our roses have become your go-to for those special moments. The Amaranté Team 🌹

Avaliado com 5 de um total de 5 estrelas

Absolutely stunning flowers

Absolutely stunning flowers — they smell divine too! 🌹
Beautifully packaged and the service for my partner was exceptional from start to finish. I especially love the extra touch of the roses actually smelling like real roses — it makes such a difference.
The velvet box is unique and adds a true touch of luxury. I highly recommend!

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da AMARANTE LONDON

Resposta da AMARANTE LONDON

Thank you so much for this wonderful review🌹We're glad to hear you and your partner loved the flowers and experienced exceptional service. It's lovely to know the velvet box added that extra special touch. We put care into every detail, so your kind words mean the world to our team.

Thank you for choosing Amaranté London.

Avaliado com 1 de um total de 5 estrelas

Fresh will Always Be Better - Don’t Get Scammed

I purchased preserved roses from Amarante London, which were advertised as lasting up to three years while maintaining a fresh appearance. Unfortunately, after around seven weeks, the flowers have noticeably deteriorated and now look almost dead — nowhere near the condition they should be in this early if the claims were accurate.
The deterioration happened gradually over time, which is why I didn’t contact the company within the 14-day period they normally refer to. I provided video evidence of the condition via email and phone to clearly show the issue.
When I called customer service, the experience was extremely disappointing. The representative repeatedly talked over me, became defensive, and kept stating that the manager was unavailable and “wouldn’t do anything anyway.” I was not allowed to fully explain my concerns and was even told I wasn’t listening — despite being the customer trying to calmly express the issue.
I explained that I did not want to do a bank chargeback, but felt forced to mention it as an option due to the lack of support or accountability. No resolution or goodwill was offered, only repeated statements of “there’s nothing we can do.”
This has left me with no choice but to proceed with a chargeback, which is something I would also advise others to consider if they experience similar issues.
Given the high price point and the results, I genuinely believe you would be better off buying fresh flowers regularly, which would cost far less and avoid this level of disappointment. I hope this review helps others make an informed decision before spending a significant amount of money.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da AMARANTE LONDON

Resposta da AMARANTE LONDON

We're sorry to hear this and totally understand your frustration.

Our preserved infinity roses are designed to last up to 3 years when given the specific care they require. We have a detailed care manual on our website explaining how to look after them. With the right care, they can last for 3 years, as they've been carefully preserved and require particular conditions to maintain their beauty (avoiding direct sunlight, humidity, and handling, among other factors). We take all feedback seriously and use it to improve our service. Thank you for sharing your feedback.

Avaliado com 4 de um total de 5 estrelas

Yes.

There website reflects their product along with service. They delivered the items and surpassed my business, Foliage First, expectations. I would have awarded a 5 out of 5, however, because there was no suggestion of meeting at my prestigious clients reception, over looking The River Thames, I would have awarded a 5 out 5.

5 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrible experience

Horrible experience. I ordered the flowers on a Thursday and was told they would come the next day. Despite multiple calls and emails to customer service (which was utterly useless and never followed up), they never arrived. No explanation nor apology (they eventually refunded the flowers but my wife's present never showed up, which was a massive let down). Last time I use them. To be avoided at all costs.

27 de novembro de 2025
Avaliação não solicitada
logotipo da AMARANTE LONDON

Resposta da AMARANTE LONDON

Hi LA,
We’re genuinely sorry to read this and to hear that the flowers did not arrive as expected — especially given the occasion.

While a refund was processed, we fully recognise that this does not make up for the missed moment, and for that, we sincerely apologise. We are reviewing this matter internally to better understand what happened.

We truly regret that this was your experience and appreciate you taking the time to share your feedback.

Kind regards,
Amaranté London Team

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